Gator Frameworks Elite Furniture Series 8U Wood Desktop Studio Rack in Standard Black Finish (GFW-ELITERK-8U-BLK)

I have ordered two of these and they are good quality wooden racks, well packed in sturdy shipping boxes. But both times the finish has been smeared with dirt and grime and the last one had scratches on the top surface as well. This doesn't appear to have happened during shipping; it looks like they were dirty and/or scratched before they were packed in the shipping boxes. It's disappointing because they are quite expensive and they look nice otherwise.