Why won't my mic work? I have been trying to test it through Discord and it says the input device and output is working but no audio came from my mic.

Hello, please check your the switch of microphone on control box was turn on; if the mic can't still work, please contact with our after-sale team, we will be here to deal with your problem.

Where does this ship from?? The delivery date is awhile and I just ordered them today

it took me about 2 days to get it here and i have prime :))

Too quiet? I turned the sound up all the way and I can barely hear anything…

It worked for a few days & then stopped. It's just sitting there now.

does the mic work on nintendo switch when playing fortnite

No the mic doesn't work on the switch at all. At least you can hear from the headphones.

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Description

🎧 Level up your game with style and sound that commands attention!

COMFORT MEETS STYLE - Lightweight, self-adjusting headband and ultra-soft protein leather cushions ensure marathon gaming sessions without fatigue.
FOCUS MODE ACTIVATED - Large, plush earmuffs provide superior passive noise cancellation to keep distractions out and immersion in.
UNIVERSAL GAMING READY - Seamlessly connect to PS4, Xbox One, Nintendo Switch, PC, and mobile devices with the versatile 3.5mm jack.
PLAYFUL PERSONALIZATION - Stand out with detachable purple cat ears—perfect for gamers who want to blend fierce performance with fun flair.
IMMERSIVE AUDIO EXPERIENCE - Feel every game moment with crystal-clear 40mm high-fidelity speakers delivering rich, vivid soundscapes.

The SOMIC G951S Purple Stereo Gaming Headset combines high-fidelity 40mm drivers and passive noise-canceling earmuffs for an immersive audio experience across multiple platforms. Designed for comfort with a self-adjusting headband and soft protein leather cushions, it features a flexible omnidirectional mic and detachable cat ears for a unique, stylish edge. Compatible with PS4, Xbox One, Nintendo Switch, PC, and mobile devices via a 3.5mm jack, this lightweight headset is built for long gaming sessions and social connectivity.

Specifications

Headphones Jack	3.5 mm Jack
Model Name	G951S Purple
Connectivity Technology	Wired
Wireless Communication Technology	Bluetooth
Included Components	Detachable cat ear
Age Range (Description)	Adult
Material	Plastic
Specific Uses For Product	Gaming
Recommended Uses For Product	Gaming
Compatible Devices	nintendo switch
Control Type	Volume Control
Cable Feature	Fixed
Item Weight	0.5 Kilograms
Style	Play Games/ Listen to Music
Control Method	Remote
Number of Items	1
Audio Driver Type	Dynamic Driver
Earpiece Shape	Over Ear
Series number	951
Special Feature	Adjustable Headband, Detachable Cat Ear, Lightweight, Multi-Platform Compatibility, Stereo Sound
Manufacturer	SOMIC
Model	G951S Purple
Product Dimensions	26.4 x 21.6 x 11.2 cm; 500 g
Batteries	1 Lithium Ion batteries required.
Item model number	G951S Purple
Hardware Platform	Gaming Console, PC, playstation 5
Special Features	Adjustable Headband, Detachable Cat Ear, Lightweight, Multi-Platform Compatibility, Stereo Sound
Microphone format	Built-In
Microphone technology	Omnidirectional
Batteries Included	No
Batteries Required	No
Cable feature	Fixed
Form Factor	On Ear
Has Auto Focus	No
Programmable Buttons	No
Manufacturer	SOMIC
Item Weight	500 g

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.