My spray nozzle completely broke off. I am within the 2 year warranty. Can I get a replacement?

Do you have your receipt? Did you contact Amazon's Customer Service department? Did you contact the manufacturer? Are you within the two year warranty period? These are the questions you need to follow up your warranty claim with.

where can i get replacement parts?

The specifications say this unit is made in China not Sweden.

can a 5/8" x 100' hose be retrofitted to unit?

Not sure and the company only does customer support from Germany in German. It’s a problem

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💧 Water smarter, not harder — reel in the ease!

ALL IN ONE STORAGE - Integrated nozzle, wand & brush holder for ultimate convenience
BUILT TO LAST OUTDOORS - UV-protected, frost-resistant design made in Italy for durability
SPACE SMART WALL MOUNT - 180° swivel bracket keeps hose neat and accessible
EFFORTLESS LENGTH LOCKING - Auto-locks at any length for precise watering control
SMOOTH SELF RETRACTING ACTION - RollControl tech ensures safe, slow rewind with a light pull

The GARDENA 18630 Retractable Garden Hose Reel offers 115 feet of premium 1/2" hose with an innovative self-winding mechanism and length lock. Mounted on a heavy-duty 180° swivel bracket, it prevents tangling and allows flexible positioning. Made in Europe with UV and frost-resistant materials, it includes a storage system for nozzle and accessories, ensuring durability and convenience for professional-grade garden watering.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Brand	GARDENA(ガルデナ)
Model Number	18630-37.000.00
Product Dimensions	66.04 x 25.4 x 48.26 cm; 13.9 kg
Color	Black
Name List for Name Plates	Wall-mounted
Material	Polypropylene
Wallpaper Pattern	Hose Reel
Power Source	Manual
Included Components	Hose Reel, Hose, Cleaning Nozzle, Mounting Parts
Item Weight	13.9 Kilograms

GARDENA (18630) Retractable Garden Hose Reel 115' x 1/2" Wall Mount, Self-Winding & Length Lock for Easy Watering. Heavy Duty Swivel Bracket 180° with Nozzle. Made in Europe

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