Does this come with the tray? It's the same price as Bissells website but I don't see the tray included in this ones photos.

Mine did not come with a tray. This is a carpet cleaner. I believe the Bissell CrossWave comes with a tray. The CrossWave is for cleaning hard floors.

Can this be used on tile floors and hardwood floor

No this is strictly a carpet cleaner. It cleans carpets very well. The Bissell Croswave cleans hard floors.

Does it damage wood floor?

This deep steam cleaner is for carpets!!!!!!!!!! Not for wooden or tile floors. Bissell Cross Wave & Spin Wave are designed for tile and wooden floor and have a special solution for hard wood floors

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✨ Revolutionize your clean with HydroSteam magic! ✨

ALL AROUND CLEAN - 3-in-1 stair tool and detachable hose reach every nook, from stairs to upholstery
FAST DRY FORMULA - Quick Dry Mode cuts drying time to just 30 minutes—perfect for busy lifestyles
PET READY PRECISION - Includes 2-in-1 pet upholstery tool and tough stain attachments for deep, targeted cleaning
HYDRO STEAM POWERHOUSE - 3 versatile steam modes to conquer every stain and refresh carpets fast
EFFORTLESS MAINTENANCE - EZ Clean brush roll cover removes in seconds for hassle-free upkeep

The BISSELL Revolution HydroSteam Pet Carpet Cleaner combines advanced HydroSteam technology with three customizable cleaning modes—Steam PreTreat, SteamWash Max Clean, and Quick Dry—to tackle tough pet stains and refresh carpets quickly. Equipped with specialized pet tools, a detachable 2.4m hose, and easy-maintenance brush roll cover, it delivers professional-grade deep cleaning and fast drying for busy, pet-loving households.

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