Is it normal for the power bank to recharge slowly?

The 20,000mAh power bank typically recharges in 5 hours and 12 minutes. We recommend using an original 20W or higher PD charger for optimal charging speed.

Is it normal for the power bank to get slightly warm during use?

Yes, it is normal. The product meets safety standards with a maximum temperature rise of 118°F (48℃).

How can I estimate the number of charges for my device?

To estimate charges, use this formula: (Power Bank Capacity × 0.7) ÷ Device Battery Capacity. For example, an iPhone 15 Pro with 3,274mAh can receive about 4.27 charges from a 20,000mAh power bank (calculated as (20,000mAh × 0.7) ÷ 3,274mAh).

Why does the power bank sometimes not charge when multiple devices are connected simultaneously?

This power bank supports multi-port output with a maximum of 5V/3A, 15W. When using the built-in cable with either the USB-A or USB-C port, the output voltage is 5V. Please confirm that your devices support 5V charging.

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Sponsored Ad - Anker Zolo Power Bank, 10,000mAh 30W Max Fast Portable Charger with Built-in USB-C and MFi Certified Lightning Cables, USB-C&A, Battery Pack for iPhone 16/15 Series, MacBook, Galaxy (Black)

Sponsored Ad - Anker Zolo Power Bank, 10,000mAh 30W Max Fast Portable Charger with Built-in USB-C and MFi Certified Lightning Cables, USB-C&A, Battery Pack for iPhone 16/15 Series, MacBook, Galaxy (Black)

Product ID: 698535515

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Details

Connector Type
USB Type C
Brand
Anker
Battery Capacity
10000 Milliamp
Colour
Black
Voltage
5 Volts

⚡30W max fast charging

🔋10,000mAh capacity

🔌Dual built-in USB-C & Lightning cables

Description

🔋 Stay charged, stay unstoppable.

COMPACT YET MIGHTY - 10,000mAh capacity in a sleek 7.65 oz design—two full iPhone 15 charges without the bulk.
POWER UP IN A FLASH - 30W high-speed charging boosts your iPhone 15 to 58% in just 30 minutes—stay ahead, never wait.
DUAL BUILT IN CABLES - MFi-certified Lightning and USB-C cables built to endure 10,000+ bends—charge effortlessly, no extra cables needed.
TRUSTED DURABILITY SUPPORT - Backed by an 18-month warranty and Anker’s renowned customer service—power with peace of mind.
CHARGE 4 DEVICES SIMULTANEOUSLY - Built-in Lightning & USB-C cables plus USB-C & USB-A ports—power your entire tech ecosystem on the go.

The Anker Zolo Power Bank packs a powerful 10,000mAh battery with 30W max fast charging, featuring dual built-in MFi-certified Lightning and USB-C cables tested for durability. Its compact design supports charging up to four devices simultaneously, making it the ultimate portable power solution for iPhone 16/15 series, MacBook, Galaxy, and more.

Specifications

Product Dimensions	10.97 x 6.55 x 2.49 cm; 222.26 g
Batteries	1 C batteries required. (included)
Item model number	A1680
Colour	Black
Manufacturer	Anker
Country of Origin	China
Item Weight	222 g

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