Signature Design by Ashley Boyington Contemporary Leather Match Power Reclining Sofa with USB Charging Ports, LED Lights and Adjustable Headrest, Light Gray

We bought two and three chairs sofas. These were about $1500 cheaper than the local furniture stores. These are very heavy, so make sure to have two able body individuals ready to help move these in to your location of choice. Delivery came through CEVA on one and NSD for other. They both came sooner than actual delivery date w/o advance notice. NSD driver actually dropped it off in our foyer though it was to be dropped off on the first dry area of the house. CEVA guy left it on the front porch since we weren’t there and it came three days sooner than actual delivery date. These pieces of furniture are heavily packaged that includes three layers of inner packaging consisting of nonwowven cover on entire pieces. Then cushiony material but not the bubbles wrap kind, way more durable than that and then about 3 mil plastic film. Then all these are inside a very heavy gauge corrugated box that has extra inner cardboards. Vey well packaged. I was worried about damage during delivery but these sofas did well.Once opened, you will find seat backs on top of the seats separately inside the woven bags. Assembly was a breeze. It took longer to open these than to assemble it. It’s just snap and go for seat backs and connect the air hoses and electrical connections and you are done.Product itself is made by Ashley and imported from Vietnam. The quality, comfort and workmanship of these sofas is excellent. We bought the ones in Black and they look and feel amazing. Heated seats and massage are really comfortable. It does heat up very well. Design is very nice for these large and heavy sofas. I would definitely recommend anyone to buy these off the Amazon then the local furniture store. We received ours in 5 days. Amazing!!

I hate to give this couch a 1 start review because the couch itself deserves 5 stars, I’d give it 6 if I could. I ordered 2 of these on November 29th, only 1 showed up and the other was lost. How you loose an almost 400lb couch is beyond me but after a ton of hassle I got a replacement sent out. It was sent out with a different transport company that is worse than the first one. The second couch also appears to be lost at this point and it’s January 9th now. The couch is amazing and my wife loves it too (she was initially opposed to buying this). It’s the Cadillac of couches but Amazon is shipping it with companies that likely only exist because of Amazon and otherwise would be out of business. The mishandling of this order will assure that I never order another piece of furniture off Amazon again. I highly recommend this couch, just buy it somewhere else and save yourself the nightmare. On a side note, getting this through the door in the box requires a 36 inch doorway with no obstructions (like a storm door piston bracket), it will almost touch both sides of the doorway. Assembly is pretty simple and the couch backs are in the box, you will have to snap them into place. The box dimensions are about 3 feet by 3 feet by about 7 feet (not exactly but very close). There are 3 plugs that have to go into the wall so you will need to have a double gang outlet box with 3 receptacles available or buy a surge strip or outlet adapter if you don’t have that. If you have a hardwood floor as I do, I highly recommend buying rubber friction pads for the feet to prevent sliding. If you decide to buy from Amazon I was told by the first shipping company that they cannot deliver it into the house if it’s not in the box (for some reason). Just know that if you don’t have a 36 inch doorway and want to take it in the house in pieces you will probably have to do that yourself and will probably need more than 1 person to do it and some dollie’s, it’s very heavy.Update: 1/18/25The replacement couch that was sent got sent back by Amazon before delivery due to heavy damage. A new replacement couch was sent out and finally delivered on 1/18/25. The shipping company, begins with an R and ends with an O, did not want to bring the couch in the house and insisted on dropping it off in the driveway. After telling them it was supposed to be delivered inside and showing them one was already in the living room they finally agreed reluctantly to bring it inside. I’ll never buy another item off amazon that requires freight service again. Amazon picks the cheapest delivery service and you get what they pay for. It’s just not worth the savings to deal with these frustrating, careless and incompetent companies.

Great addition to my man cave and much cheaper than the same thing at the store. I don’t care if it is an older model, it is still new for me.

Absolutely LOVE this couch! I was hesitant to purchase a couch online but after going to three furniture stores, including an Ashleys Furniture, the prices were non comparable. This couch was a $1000 less through Amazon and was delivered in 2 weeks to my front door. Love the zero gravity recliner with the adjustable head rest. Excellent for relaxing. The heated seats have actually helped decrease our heating bill, because I will opt to sit on the couch with a blanket and the seat warmers on apposed to cranking up the heat. All of our guests have fallen in love with this couch when they visit.

Heavy! Make sure you turn seat over to get the middle cushion out first installation.

Sadly, the sofa had factory damage to one of the recliners mechanisms. The rods were bent from some kind of mishandling but the box arrived in decent condition, so it's doubtful that this was a transport issue. It was quite a difficult time to return and yes you'll need to repackage a 300+ pound Sofa, to ready it for pickup and shipping!!Ashley was no assistance as it called Amazon a 3rd party seller and would not assist in any manner. Amazon tried their best however, first four calls referred me to Ashley. This is the end of ever buying from Ashley.

Made of quality material and was easy to setup.

Very comfortable loveseat! But super disappointed with the price we paid for it to already be having the stitching coming undone. Our order was delivered on Thursday 10-21-21 and by Sunday morning 10-24-21 I noticed that the stitching in one of the chairs was coming undone in multiple areas! Apparently it’s cheaply made. There was no cause of why this would have happened. Very disappointed with this issue because of the cost and the month wait to have it delivered.