ECOVACS Robot Vacuum Cleaner DEEBOT X5 PRO Omni with All-in-one Station, 12.800Pa, ZeroTangle, TruEdge Adaptive Edge Mopping, 150℉ Hot Water Mop Washing, AINA 2.0 Intelligent Navigation

Updated to five stars on April 8, 2025. Ecovacs sent me another unit and this one is amazing. It seems the units I had to return may have been a part of a bad batch. The new unit has triggered zero error messages for the past few weeks, cleans and mops amazingly well after quickly scanning and mapping my rather large house in less than 30 min. The AI is responsive and well implemented. The best part, and the ultimate reason I stuck with Ecovacs, is the level of support I received, and the commitment to resolve my issues, which is super rare these days. A bit of constructive feedback on the Ecovacs app: - The cleaning log currently only reports each session as "Rooms Cleaning", along with duration of sq footage of each job. It would be substantially more useful if the log included which room(s) were cleaned in each job and what type of cleaning was done (i.e. Vac, Vac and Mop or Mop after Vac). - The bugs I reported in my original review are still yet to be fixed. Overall, I am impressed with the X8 Pro Omni and would highly recommended. Original review: I really wanted the Ecovacs Deebot X8 Pro Omni to work. Unfortunately, it turned out to be a disappointment and I would not recommend it. I saw the Deebot X8 Pro Omni at CES in January and bought it as soon as it became available on Amazon in February. Out of the box, the unpacking and setup experience was seamless and I was very impressed. The bot very quickly scanned and mapped my rather large house with little corrections. The app is pretty intuitive and I very quickly figured it out. The problems started on Day 2 of using the Deebot. It started throwing a "Bumper Stuck" error for no reason. It would do that 8 or 9 times per run regardless of whether it was vacuuming or mopping. Each time the bot was not actually stuck under furniture in any way, just sitting there waiting to be reset. To get it to continue, I would need to bump the bumper as instructed in the app, and then push the button on the bot to continue. For a modern top-of-the-line Ai-enabled bot that is supposed to vacuum and clean the house without intervention, this was a terrible experience. It is virtually impossible to leave this machine to finish the job on its own without having to bump it and reset it every few minutes. In fairness, Ecovacs email support was pretty responsive. I contacted them and they asked me to reset the bot to factory settings, then start over. That didn't help, unfortunately, as the bot kept throwing the same "Bumper Stuck" error every few minutes after reset. At some point, a piece of plastic fell out of the machine. I sent a picture to Ecovacs support and they determined that the broken piece could be causing the "Bumper Stuck" problem. Ecovacs offered to send me a replacement unit, but would not specify timeline and I decided to return it to Amazon instead as it was faster and more convenient. I immediately purchased another Deebot X8 Pro Omni as I thought the first one was just bad luck getting a defective unit. On Day 2 of running the new unit, the same exact issue started happening. "Bumper Stuck" error every few minutes without the bot actually being stuck in any way. I contacted support again and they offered to send me another replacement, without committing to a timeline again. I decided I'd had enough of unpacking, packing and repacking Deebots, so I returned it through Amazon again and have since purchased a different brand, which should be delivered in the next few days. I do like Ecovacs as a brand, but it seems they may have released the X8 Pro Omni a bit prematurely. The product needs a lot more testing to deliver to expectations. In addition to the issues described above, I discovered a few more bugs while going through the process of troubleshooting. - The app has a couple of areas that reach a dead-end blank screen, forcing you to completely kill and restart the app to get out. - When the station's dirty water tank is full, instead of showing a message to empty it, the app throws a "Robot dirty water box error" with instructions to pull the box from the bot and "clean it". Well, the dirty water box on the bot is full simply because the station's dirty water tank is full, not because it has malfunctioned, and you need to find that out by trial and error. Bottom line, not ready for prime time. I'd wait for this product to mature a bit before purchasing.

Coming from a Roomba s9+, I knew that there had been a lot of innovations made in the robot vacuum space. That being said, the difference in technology and features between the s9+ and this vac/mop is similar to comparing a flip phone to today's flagship smart phones. My Roomba feels prehistoric after using my new x5 Omni Pro for the last few days. Everything just WORKS and doesn't cause me ongoing headaches from error messages, getting stuck, disconnecting from the WiFi, or just simply being so loud that the neighbors complain (true story btw). I have been biding my time over the last few years waiting until I found the perfect robot mop/vac combo that had all the features that were important to me for under $1000. Had the Eufy S1 Omni Pro been priced around this I would have gone that route, but the m5 Pro Omni was my 2nd choice but was priced right at the top of my budget so that's how I got here. My first robot vac that I got in 2020 was an entry level Ecovacs Deebot and it was a solid product so I trusted the Ecovacs brand, and let me tell you that they DO NOT DISAPPOINT. The features on this thing are too many to count offhand but here are favorites of mine that stick out: 1. Recordable video monitoring. -I found this while just messing around with it but it's just a cool feature that I'll probably never have practical uses for. See video for example. 2. Seamless connection to 5 ghz wifi network. - It's annoying how many smart devices in 2024 still only connect to 2.4 ghz. I know there are work around to circumvent this issue, but for once I just wanted to have a robot vac that just worked. 3. An equal focus on mop functionality similar to the vacuum features. - A recurring issues I kept finding while researching for a new vac/mop was that even the ones that could automatically switch from vacuum to mopping, it always seemed like the mopping features always came secondarily. Seeing that I have all hardwood floors I wanted something that had equal focus on both or even greater focus on the mopping. The m5 Pro Omni mop function works incredibly well and handles my apartment with no issues. Even switching from flooring to my rugs, it handles it like a breeze. I also like that over the course of cleaning my entire 1100 sq ft apartment that it will return to the station to clean the mopping pads countless times to make sure the mop pads are always clean. The frequency that it does so is adjustable in the app. Overall I bought this for one simple reason, to make my life easier. My old Roomba seemed to create just as many problems as it did solutions. This Ecovacs on the otherhand just works with no issues at all. And as a tech enthusiast, experimenting with the different features this thing packs is just a delight. Is it a lot of money to spend? Yes. Is it bound to be cheaper on less than a year? Also yes. Ultimately these things are going to exponentially improve as the use of AI become standard, so here's my recommendations. BUY THIS IF.... - You have a Roomba s9+ (or other robots from before 2020) - Have a home that's over 70% hard flooring - Love new technology and smart homes - Enjoy things that you can "set and forget" - Are certain you want a new robot but are unsure of which to buy. DO NOT BUY IF.... - You already own a robot with auto mop/vac functionality. - Don't really care about the bella and whistles of new technology. - Dont need a robot with a robust mop feature set. Hope you enjoy as much as I have if you ultimately decide to purchase this!

**Update after 6 months of using it, I'm downgrading it from 4 stars to 1 star** It's still an amazing vacuum cleaner. It deeps cleans the carpet and does a good job of vacuuming on the tile floors. BUT! the auto-empty doesn't empty itself, I have to manually clean it out every single time it returns to the base. The cleaning solution holder still has the same amount as when I first filled it, so evidently that is not being used. I have yet to figure out how to make the mop not leave streaks on the tile floors - I've set it at high water, medium water, and low water usage and all of the settings leave streaks. These are especially bad on the places where the robot rotates around table legs leaving circular streaks. The robot gets stuck a lot, sometimes over and over in the same place even when I move it to a different spot (it will just return to the same spot.) All of this means I can't leave the house if the robot is running because I will come home to a stuck robot and a vacuum dust bin that is overflowing. And it still takes forever to do any of the jobs I ask - vacuuming the two bedrooms and one closet that have carpet (400 sq. ft.) takes an hour. That's if it doesn't have to be unstuck from something. I'd throw it away tomorrow except I paid $1000 for this robot, what a dope. Original Review - Here's what's good about the vacuum part of it - it is a awesome vacuum, getting actual dirt out of my carpets. Here's what's not good - it's so good at vacuuming the carpet that the dustbin fills up, clogs up, and then doesn't empty. I have to manually clean out the dustbin after each carpeted room. Kind of defeats the purpose of an "automatic" vacuum. Here's what's good about the mop part - I'm not having to mop the floor myself. But I had to set the water "level" at 40 (high) to keep it from streaking. And it took a little bit of figuring out to set it to mop up and down the same direction as the tile planks instead of going across them so you can't see the lines of where it mops. But my main dissatisfaction with this is that it is SLOW! I have about 1200 sq ft of tile floors and it takes almost 3 hours for it to vacuum and mop. Again, not having to do it myself is worth a lot, but trying to keep the dogs off the floor for that long is a chore too.

I've been searching for a robot vacuum and mop combo for a few months now and this ended up being the 2nd one that I bought and probably the only one that I will keep. This is by far the most advanced robot and vacuum I have used. I was impressed from the beginning by it's ability to map out my home accurately. Right out of the box, the set-up was seamless and intuitive. The mapping of my home took about 10 minutes for my 1700+ sqft home. Immediately after the mapping, it set off for it's first cleaning. First big difference I noticed was how quiet the motors were compared to previous vacuums that I have owned. The second thing I noticed is that is how smart it is. The vacuum is able to tell when you are on hardwood in which case the mop spinners are lowered and mop after the vacuum and when it is on rugs in which case the mop spinners are raised to avoid mopping on rugs. The spinning seems rather strong and able to get stains off my hardwood floor. The suction is also extremely effective at picking up debris. Finally, I am impressed by its ability to store weeks of debris and self-clean the mop. I'm thoroughly happy with this purchase and would highly recommend.

Fantastique! After several years of looking forward to our post 2000 Jetson future I feel like I finally arrived. With “Dipo” (as I’ve named him) Deebot the friendly robot. Pros: he sweeps everyday without complaining and covers 700 feet of distance every night, filling up with rice, food debris, hair, dust, and other thing that make a household with two children between age two and six a constant mess. We have definitely seen a positive difference in our lives. In addition, the robot is easily tasked from my bed and he parks himself back on the charger at night. The robot is also low enough to charge under our couch that is up against the wall, saving him from the prying fingers of the children - out of sight, out of mind. The noise level is low, even for my wife that hears cats on the street from her bedroom. The suction power is pretty good too, even compared to our hand held vacuum cleaner. It auto detects our carpet and cleans a little harder leaving the carpet cleaner than ever. The rest of the tile floor is also looking cleaner than ever. Cons: Really just one big one, the mop is not quite there yet technologically. It’s almost just a gentle wipe of the surface that can’t really get at dried food stains or even a lot of dust really. I imagine three years from now it’s an area that will see massive improvements. Looking forward to the future of this robot and I just really hope it lasts and keeps up the good work for at least a few years. In an ideal world it could also probably use over the air software updates that would make it even better.

I've finally found the robotic vacuum that truly lives up to the hype: the Ecovacs DEEBOT X5 PRO. From the moment I set it up, I've been consistently impressed with its performance and reliability. This isn't just a vacuum; it's a partner in keeping my home spotless, and I can't recommend it enough! First and foremost, the reliability of the X5 PRO is outstanding. It consistently completes its cleaning cycles without getting stuck or encountering major issues. This consistency is a huge relief, knowing I can trust it to do its job every single time. The app integration is absolutely seamless. I've used other smart home devices with clunky apps, but Ecovacs has nailed it. The app is intuitive, responsive, and packed with useful features. Scheduling cleanings, customizing cleaning modes, and monitoring the robot's progress are all incredibly easy. And the results? Spotless floors, every time. Whether it's hardwood, tile, or my area rugs, the X5 PRO leaves my rooms looking pristine. The powerful suction effortlessly picks up dust, debris, and even pet hair. One of my favorite features is the intelligent mop lifting system. This is a game-changer for homes with both hard floors and carpets. The X5 PRO seamlessly transitions between surfaces, lifting the mop when it detects carpet, ensuring no unwanted moisture. This thoughtful design shows that Ecovacs understands the needs of real homes. In short, the Ecovacs DEEBOT X5 PRO has exceeded all my expectations. It's reliable, the app is fantastic, and the cleaning performance is exceptional. If you're looking for a top-of-the-line robotic vacuum that you can trust to keep your home clean, look no further. This is a highly recommended investment for anyone seeking a truly effortless cleaning experience!

I've rarely been a first adaptor of technology. I usually want manufacturers to work out the kinks before I invest my money. This is the first robot vacuum that I've ever purchased, as of 2021. I got this for myself, my wife, and our baby. With a dog and 2 cats, since having a child, our home has needed much more vacuuming and I was over it. So after much research, I landed on purchasing this robot vacuum from ECOVACS. All-in-all, this thing is awesome! We absolutely have mostly stopped manually vacuuming since this companion entered our home. We only use a manual vacuum to occasionally touch up our floors, such as around the edges of the floor, in hard to reach areas that the robot vacuum can't reach/fit into or if we break something, like a glass, that needs immediate attention. Still, we rarely manually vacuum despite this. However, it's important that you appropriately set your expectations for what you receive when purchasing this vacuum. First off, this vacuum is NOT a ticket to get out of jail from all vacuuming responsibilities. You do not set it and forget it, regardless of which robot vacuum you buy. Like all vacuums, this vacuum requires maintenance and the sooner that you get in check with this, the sooner you won't get disappointed. You will need to empty its dust tray/bin (where all the stuff it vacuums up goes) after each and every use. Transalation: it's not a bottomless pit where everything it vacuums up goes to be stored. Yes. The success of this vacuum is entirely dependent on your ability to empty what it vacuums up. Secondly, you need to regularly clean its brustles and brush. Hair (of all kinds) wraps up around the vacuum's brush and can prevent it from spinning. You need to remove that hair regularly to maintain the vacuum's ability to clean your floors. Fortunately, ECOVACS provides a tool to help you in this pursuit that you shouldn't ever lose because it attaches to the vacuum itself, underneath the flip-up lid on top of it. Thirdly, while this vacuum also mops, it doesn't sanitize your floors. Instead, it uses water and an absorbent pad to pickup any fine dust that the vacuuming left behind. It doesn't heat up the water. It's not steam. It's water. You can't add any cleaning detergent to it to enable it to kill bacteria, such as alcohol, vinegar, soap, bleach or any mopping detergent, like Pinesol. You should not expect it to mop your floors in the traditional sense. This is not the purpose of the mopping capabilities of this vacuum. HOWEVER, while this is different, it shouldn't deter you from purchasing this robot vacuum. Instead, interpret the vacuum's mopping capabilities as an enhancement to its vacuuming function. It definitely complements its vacuuming ability to pickup fine dust/dirt and "present" clean floors. Bottom line: it does a tremendous job of vacuuming floors. If maintained well and used appropriately, it will do an excellent job of vacuuming your floors. This vacuum is AWESOME on both tile and carpet. It's dynamic power control is excellent. I plan to purchase from ECOVACS again to get a robot vacuum for our upstairs. I'm very pleased with this vacuum and would definitely purchase it again. Lastly, please note that I did not receive any compensation whatsoever for this review. I purchased this vacuum with my own money. In fact, I mostly only post negative reviews on Amazon (check my profile), but I was so impressed by ECOVACS that I needed to post this review to let others know that it's legit. I absolutely recommend this robot vacuum. (2021.09.14) UPDATE: One thing you need to do differently with this vacuum is, before you run the robot vacuum, you'll need to clear your floors of anything it might get stuck on, such as usb chargers, loose clothes, blankets, etc. Also, you might find that the vacuum can get stuck on things you wouldn't initially expect. For example, our coffee table has thin (3/4 inch square) chrome, metal legs that are connected horizontally along the floor by the same type of chrome metal bar. This is the one spot in our home that the vacuum gets stuck on. We solved this issue by placing thick, heavy books at each end of our coffee table by these metal bars. This way, when the vacuum approaches them, it senses the books and doesn't attempt to go over the metal bars anymore. Tip: We set up our vacuum to clean our floors at 3am each night (you'll be surprised how much dirt it sucks up everyday, but we do have a dog, 2 cats, and a baby). So, before we go to bed, we make it a point to pickup or move any loose items on the floor that might get in the way of the vacuum, as well as position the two heavy books to prevent the vacuum from getting stuck. Other than these things, the vacuum is able to go over or maneuver around most things. You'll figure this out on your own as you use it. Lastly, I'm being picky on this one. My only annoyance with the vacuum - and admittedly, this is petty - is when the vacuum talks to you, it sometimes says things somewhat loud and other times softly. Again, not a big deal. I just wish the vacuum's voice had a consistent volume level. This doesn't interfere with the robot vacuum's primary purpose - vacuuming.

5 stars are not nearly enough. I researched the living daylights out of robotic vacuum & mop combo units and just vacuum alone. First off I am going to say this is a review of the T5 not the 950. As for none existent tech support I disagree. I CALLED AND ASKED WHAT IS THE DIFFERENCE BETWEEN THE T5 & the 950. Guess what folks they were extremely honest and did not know and promised to email me the answer. They did within 4 hours, more like 3 hours. Again pure honesty, they told me it is the same as the 950 but was released in April of 2020 at a lower price point with a new name and a little different look. The price difference is $100.00 less I bought the T5 for $599.00 This blew the Roborock 6 with weaker suction, less battery capacity and smaller mop tank at a higher price right out of the water! Robot arrived well packaged and easy to set up. Could not wait and it was over half way charged so I let it build its map. I have a small home 1,150 square feet under air, that also means a less open more challenging floor plan to navigate. It also equates to less to clean but much more work as well. When researching I knew the sensors had to be top notch. See today’s picture from the app. The T5 navigated everything perfectly and got under things vacuuming and mopping even I can not, like our king size bed! Move that around? No thanks! The T5 cleaned under the couch and other furniture like a champ and never once got hung up and has always returned to the charging base without issues. The charging base is between a rocking chair and an entertainment center it has 6 inches to spare on either side and always makes it back. Suction is incredible and it picks up long human and cat hair perfectly as well as litter and litter dust really well. No tangles, beater brush is easy to clean. Since the unit comes with a suction plate and my house is mostly tile I removed the beater brush and it picks up all the same stuff the same. My house is all tile with one large throw rug in the living room, the do not mop function works perfectly it auto detects the carpet and avoids it. The do not mop zone which I manually set in the software helps The T5 work faster and avoid carpets easier. Avoidance zones work perfectly like the mat in front of the litter box. Pick up an errant cat log and I can only imagine the hellscape to follow. We have two cats and they love watching the robot work until it comes right at them then the backs go up and a cat moving in reverse follows Lol. Then the T5 turns and the cats relax and follow him. I named ours Chopper after the Star Wars droid. It mops the Kitchen pads we use to stand on but will not mop a small rug in the kitchen. It will climb a thick door mat with deep raised dirt catching pockets and It will suck it clean. The unit is powerful but it’s drop sensors gave up while it was trying to eat a flip flop it perched on top of it cockeyed and declared it needed its drop sensor cleaned Lol. Keep iPhone type cords away from it or anything smaller than a network cable it tries to swallow them like a shark. The mop works great in it’s intended role which is a wet dust type mop sorry gonna take old fashioned elbow grease to get up dried staines but who in their right mind would expect more from the design anyway???? All in all very satisfied, left the house today to pick up supplies for the first time in 3 weeks, set the robot to clean the house and then watched it work from across town on the app and set the do not clean avoidance rectangle around the litter box just to be safe as I was unsure what may or may not be present like a cat log on the floor. I did this via the app and a cellular connection. See today’s partial cleaning had to close both bathrooms and my home office to keep the cats out of mischief. Pretty darn cool! Wish we could change the voice and phrases. When it starts it says “STARTING THE CLEAN” I like the way this T5 informs you of what it is doing and the intended action it is preparing to take. This can be turned off and volume can be controlled via the app. Hope this helps someone in their decision making. Today is Sunday May 31st 2020 I will update this review as time goes on but 3 days into this unit testing all the features and I am beyond satisfied. It’s vacuuming and touch up mopping has freed me up allot already, I used my spare time today to cut and weed eater both mine and my neighbors lawn! Hey ECOVACSHOME how about putting this tech into a lawn mower? From what I see out there now you can crush the current players with this tech of yours!