X6 Play - Watch Phone for Children (4G) - Calls, Messages, Kids School Mode, SOS Function, GPS Location, Camera and Pedometer – (Subscription Required) (Pink)

Great way to be in touch with your kid. I got this because to be less concerned about where my daughter is and in case I need to talk to her. It is “closed” to message and call only the people I added in the app. The notifications I get on my phone are very useful. I also have access to her location and even set a safety zone where I get notifications when she in or out of that zone. Everything is working smooth and for now I am very happy with my decision to buy one. Setting up is where I would say that I had somewhat of a set back because when I was doing the first configuration I put my phone number instead of the number that was created for the watch. You just have to be a little patient because it might take about 20 min for the text to come with the number you will get for the watch. Otherwise it was fairly simple to set up.

UPDATE-- I take back what I said about this watch. There are WAYYYY too many bugs to sort out. The first watch went through a period of 'No SIM' and bad functionality, which resulted in my getting another through warranty. Now the battery can't hold a charge and the tracking function works when it feels like working. Also, I send messages and my kid doesn't receive them, the school mode doesn't turn off when it's supposed to which means at times, the emergency button needs to be used to get in contact with me. It was nice while it lasted, but I'm tired of fighting. We had this not even two years. My kid is not ready for a traditional phone yet, so this is good in regards to learning more about responsibility. Pro: You can contact them. The watch and app are made so it is completely parent controlled. Con: The tracking works, but there are bugs to work out. Live tracking so far does not really work. I gave it a try as my kid rode home on the bus from school. It did not update.

I got this for my 6 year old to keep in touch when she was getting picked up from kindergarten by someone other than myself. The calls are reliable and the voice message feature is great for her since she can’t select the pre typed messages yet. I like that I can see where she is with the GPS feature and that I can see the calls she makes. The process to add someone as an approved contact has a multi step process, which I appreciate for safety! The battery life seems to last a decent amount of time; and she is happy that it comes in her favorite color pink! We opted for a monthly plan that worked for us, and I’m looking forward to using this throughout her elementary school years.

The description for this product says "The device can receive texts." This is NOT true - it can only receive messages sent via the Xplora application. Voice messages are similarly transmitted only via the app. Effectively, communication is only with Mom and Dad, except for live calls with approved numbers, which mysteriously don't connect about 90% of the time when they are outbound. ADDITIONALLY, for the little bit of communication that can happen, messages (again...these are via the app) are regularly delayed by 20-45 minutes. It is impossible to communicate in a reliably timely way. The minimum size of the "Safety Zones" is so big that the entire neighborhood is enveloped by them, making them virtually non-functional unless your kid's school and each of their friends is very far apart. The GPS tool frequently does not work. We finally figured out that a reboot of the watch tends to fix it, but there is no alert that the GPS is not working, so if your kid isn't with you when you discover it, you have no idea where they are at until your "message" to reboot the phone eventually gets to them. Complete waste of money.

The device is comparable to similar kids watches on the market. We experienced issues with the GPS lagging and the wristband breaking but Xplora customer care was great in helping to resolve those issues. I highly recommend the switch to a more secure and comfortable stretchy fabric wristband.

This is such a genius idea!!! so safe and reliable!!! I love knowing our daughter can have a watch that won’t fall off that she can keep with her and reach out to us anytime with any emergency! This watch is fantastic. It has so many cool features to get your kids off the couch, and I have some fun. You can control who they call and who they connect to. It is fantastic. As a mom of 8 I honed think this is such a perfect idea. We tested it out a few times when she went on her field trip. She was able to text us and give us updates throughout the whole experience. She even took photos with her watch. This is a must have for any parent!!! Phones get lost you have to put them down they get in trouble they’re not allowed to have them. The teachers did not even mind her having this watch at all. They thought it was a great idea.

I was disappointed to learn that there are only a handful of text options the child can write. “thank you” “I love you” “I’m on my way home” are a few options. The parent can text whatever they want but the child can’t respond. It’s unfortunate because it makes it difficult to communicate unless the child calls or sends a voice message. The accuracy of the gps is pretty good.

I got it for my 5yr old. She loves it. She can call her grandparents anytime. She uses the alarms to stay on schedule. The tracking/gps feature gives us peace of mind know exactly where she is. If she has an emergency she can easily contact 911. The phone plans are affordable and the watch has a great battery life. The only draw back is texting is limited and the receiver has the have the app. Also, School mode block all calls and text instead of just being on silent. I still am very happy with my purchase and would recommend.

So the watch did not work. I contacted Xplora customer service. They replied within 30 minutes after which they asked me to video the issue and provide some info. I did and They replied quickly, again, to indicate they will send me a replacement watch within 10 business days. I sent the request January 8th. Just received the watch and we are Jan 22nd. All good except they sent it through Shopify which made me pay $23 in tax and handling fees. So be aware. Did not need to complain to the company. They acted as soon as I posted the comment here and offered to issue a refund. As for the watch, it is worth every penny. ONE MORE THING : All you need is a basic phone sim card. I shopped all over the place and no phone company seemed to think their sim card will work on the phone. In the end, we thought to use my husband's Freedom sim card.. and it works perfectly. My son loves it. Full mark for the product and the customer service.

Ho aspettato un po' prima di scrivere una recensione , lo sto provando da un paio di mesi , devo dire che è un ottimo compromesso tra dare un telefonino ed avere un telefonino per la mia bimba di 10 anni, lo utilizza giornalmente, quando ha necessità può chiamare, inviare messaggi, e cosa fondamentale con il GPS integrato , tramite la sua applicazione possiamo sapere dove si trova e tutto quello che fa.. è un buon strumento di controllo e sicurezza. Di buono è che può fare solo telefonate con i numeri memorizzati e se uno sconosciuto chiama, il messaggio arriva al genitore e non all'orologio , da migliorare sui messaggi si possono fare solo vocali e mandare scritti pre impoststi, emoticon, foto , non si può scrivere un testo , ma per il resto va benissimo. Conclusione voto cinque stelle.

Acquistato come regalo per mio figlio, lo Smartwatch si presenta in una bella confezione rigida ed accurata, completa di tutti gli accessori ed un paio di cover/anelli colorati per personalizzarlo. Dopo una prima configurazione iniziale attraverso l'app (molto completa) lo Smartwatch ha fatto un paio di aggiornamenti automatici via wifi (solo wifi) e sono iniziati i problemi: esiste una lista di compatibilità SIM testate che io ho scoperto soltanto dopo aver acquistato una SIM Ho. che naturalmente NON funziona in quanto non testata da loro; a quanto pare niente TIM, niente Vodafone, niente PosteMobile in quanto testate (da loro) e NON funzionanti. Ok, ho acquistato una nuova SIM Iliad con piano base (lo Smartwatch dovrebbe consumare mediamente 100/150 Mb/mese e per le chiamate vedete voi) et voilà........ tutto perfettamente funzionante !!!!!!!! lo Smartwatch ha una buona accuratezza GPS e si aggiorna di frequente, invia/riceve chiamate ai contatti memorizzati (anche solo vibrazione), ma non ha funzione SMS: esiste un sistema di messaggistica immediata all'interno dell'app che vi permetterà di comunicare dal vs Smartphone con lo Smartwatch e viceversa. Giudizio complessivo molto buono, forse un po' ingombrante ma ha bisogno di spazio per la batteria, ci sono diverse app (calcolatrice - sveglia - timer - meteo - foto/video - ecc.....) che funzionano tutte molto bene a patto di non avere i miei ditoni grassi ma di usare quelli di un bambino. Consiglio finale: prima di acquistare la SIM con un piano chiamate/dati verificatene la compatibilità per non ritrovarvi (come me.....) con 8 SIM intestate e da chiudere. AGGIORNAMENTO: il primo smartwatch acquistato ha smesso di leggere la SIM dopo qualche mese ed è stato restituito (grazie AMAZON !!!!!!!!) acquistato un secondo smartwatch uguale e dopo qualche mese non si ricarica più né con caricabatteria originale né con compatibile. quando collegato prova ad avviarsi ma poco dopo si spegne e così continua in loop. anche questo smartwatch restituito (grazie AMAZON !!!!!!!!) a questo punto cambio articolo, non mi fido più..... inoltre assistenza XPlora INESISTENTE !!!!!!!!!!

Wir haben die Xplora X6 Play für unser Kind gekauft, weil sie genau das versprach, was wir gesucht haben: einfache Kommunikation über definierte Kontakte, Standortverfolgung und Sicherheitszonen – also mehr Freiheit fürs Kind, bei gleichbleibender Sicherheit für uns Eltern. Anfangs lief auch alles rund. Die Uhr hat etwa zehn Monate lang zuverlässig funktioniert. Danach ging’s leider bergab. Plötzlich funktionierte die Ortung nur noch, wenn man die Uhr vorher neu gestartet hatte. Auch die Sicherheitszonen – für uns ein echtes Hauptargument – haben nur noch sporadisch funktioniert. Dann fing der Akku an zu schwächeln: Nach zwei bis drei Stunden war Schluss, selbst wenn die Uhr vorher voll geladen war. Teilweise hat sie direkt nach dem Abnehmen von der Ladestation komplett den Dienst verweigert. Der Kontakt zum Xplora-Support war anfangs freundlich und machte den Eindruck, dass man sich kümmert. Leider blieb es bei diesem Eindruck. Die Antworten kamen nur alle paar Tage, meist mit Standardvorschlägen wie „bitte ein Update machen“. Eine echte Lösung? Fehlanzeige. Auch die Möglichkeit, die Uhr einzuschicken und prüfen zu lassen, wurde nie angeboten – was ich ehrlich gesagt erwartet hätte. Weitere E-Mails führten zu nichts. Eine Problemlösung gab es bis heute nicht. Nach mehreren Wochen ohne Fortschritt habe ich mich dann direkt an Amazon gewendet. Und was soll ich sagen: Ein Anruf, drei Minuten Gespräch, Rückerstattung und Retourenlabel – fertig. So geht Kundenservice. An dieser Stelle ein echtes und dickes Lob an Amazon! Ich bin generell sehr zufrieden mit dem Kundenservice dort. In über 15 Jahren habe ich ihn vielleicht nur eine Handvoll Mal gebraucht – aber jedes Mal war die Erfahrung durchweg positiv, schnell und unkompliziert. Die Idee hinter der Xplora X6 Play ist wirklich gut. Die Umsetzung leider nicht. Wenn die Grundfunktionen nicht zuverlässig laufen und der Support keine echte Hilfe bietet, bringt das beste Konzept nichts. Wir sind jetzt auf eine alte Apple Watch SE umgestiegen – sicherlich etwas überdimensioniert für den Anwendungsfall, aber sie funktioniert. Und das ist am Ende das Wichtigste. Noch zu zu erwähnen: Die Funktionsprobleme hat nicht nur die Uhr unseres Kindes, sondern sie wurden uns auch aus dem Freundeskreis gespiegelt. Ich hatte die Uhr damals sogar mehrfach empfohlen, weil ich wirklich überzeugt war – umso enttäuschender ist es, dass sich die Probleme offenbar nicht auf einen Einzelfall beschränken und dennoch nicht lösbar sind. Mein Fazit: Leider keine Empfehlung für die Xplora X6 Play. +++++Nachtrag, 25.06.25: Reaktionsfreudig nach Kritik+++++ Nach meiner negativen Rezension meldete sich auch bei mir der Kundenservice sehr schnell – zunächst das Support-Team, später direkt der Customer Service. Die Reaktion war freundlich und fair: Man bot mir ohne Bedingungen eine neue Uhr an, mit dem Wunsch, mich vom Produkt zu überzeugen. Aber genau darum geht es mir nicht. Die Uhr selbst halte ich grundsätzlich für durchdacht und in vielen Punkten überzeugend – gerade im Vergleich zu anderen Produkten auf dem Markt. Mein Kritikpunkt liegt nicht beim Gerät, wenn es technisch funktioniert, sondern beim Kundenservice. Lange Reaktionszeiten, unklare Kommunikation und fehlende Lösungsansätze haben bei mir den Eindruck hinterlassen, dass es sich um ein strukturelles Problem handelt. Und ich bin offenbar nicht der Einzige mit dieser Erfahrung – viele Rezensionen deuten in eine ähnliche Richtung. Ich stehe aktuell im Austausch mit Xplora, und meine konkrete Frage ist: Was genau erhofft sich Xplora davon, mir eine neue Uhr zu senden, wenn das eigentliche Problem nicht das Produkt, sondern der Support ist? Wie möchte man dieses strukturelle Thema künftig angehen? Interessanterweise ist die Kontaktfrequenz seit meiner Rezension und dem bislang nicht angenommenen Angebot sehr hoch – stets freundlich, mit dem Hinweis, dass man mir gerne eine neue Uhr zusenden würde. Genau diese Energie hätte ich mir allerdings bei der ursprünglichen Problemlösung gewünscht. Dort hätte eine vergleichbare Reaktionsbereitschaft möglicherweise schon früh zu einer zufriedenstellenden Lösung geführt. Mir geht es nicht um eine endlose Korrespondenz, sondern um eine nachhaltige Verbesserung. Denn das Produkt hat Potenzial – aber nur, wenn der Service im Problemfall ebenso zuverlässig funktioniert.

This has been an extreme headache. I've been dealing with the company at first. I was able to get a SIM CARD send(doesn't come with through Amazon) I got it set up for texting and GPS and then when eventually got a phone number but now the app doesn't work and it's asking me to verify the phone number. So the only thing the watch does is calling. It's now completely irrelevant because it's no longer able to tell me if my child is in a safe zone. He cannot message he can only call. The company has closed the file so I have to reach out again for them to assist me if I want to get it properly running. But the amount of time spent has been really bothersome. I am sorry but I don't recommend. Maybe the one I just got was a dud? It's more complicated than it needs to be.