Amazing Air 3500 4-in-1 Air Purifier with UltraHEPA, Carbon & VOC Filters. Cleaner Sensor Automatically Adjusts Filtration to Air Quality! Captures Particles 100x Smaller Than Ordinary HEPA

It's so quite that I sometimes have to hover my hand around it to confirm it's still on. I have notice a difference in air quality since purchasing it however unlike other air purefiers this one doesn't significant increase airflow around the room it's in. For myself I'm rating this five stars because despite the high price I feel like it has improved my quality of life enough to justify it. I work from home 3 days a week so air quality is really important to me.

I’m writing this review after a deeply frustrating and disappointing experience with Amazing Air — a company I initially trusted enough to purchase two of their air purifiers and multiple filters. Back in April, I purchased four replacement filters, knowing I’d need them soon. Life got busy, and it wasn’t until now — July — that I went to install them, only to realize I had ordered the wrong size. It was an honest mistake, and I reached out kindly asking if I could return the unopened filters for a refund so I could purchase the correct ones. Given how expensive these products are, I thought this was a reasonable request. I waited over two weeks for a response, only to receive a robotic, unempathetic reply stating that since I was beyond their 30-day return policy, they couldn’t help. No exceptions. No flexibility. No goodwill gesture for a loyal customer. I replied again, expressing my disappointment and asking to escalate the issue. Their final response was equally dismissive — citing a system update for the delayed reply, yet still doubling down on their refusal to support me. Their reasoning: they need to “be fair to all customers.” But here’s the thing — being fair isn’t about treating everyone identically, it’s about treating people with consideration, context, and basic decency. I wasn’t trying to scam the system. I was a repeat customer trying to buy the correct products and continue using their devices. Instead, I’ve been left with four useless filters, two non-functioning air purifiers, and zero confidence in Amazing Air's customer service or values. They’ve lost a loyal customer, not because of a policy — but because of their failure to act like humans behind that policy.