AIRDOCTOR AD5500i SMART HEPA Air Purifier for Extra Large Spaces & Open Concepts with UltraHEPA, Carbon & VOC Filters - Captures particles 100x Smaller than HEPA Standard (AirDoctor 5500i Smart)

The best air filter I have ever bought. Got it to control odor from patient wounds. Works great on even the worst odors.

Works well,

Works beautifully. Removes food odors and keeps excellent air quality. Before purchase, would wake up w/ nose stuffed up. Now, nose and throat are clear--no more blowing my nose every morning. Love it! Worth every penny!

Works as advertised. Super quiet once air is clean.

Not worth it at all - does not do what it is supposed to do! Please read on for detailed instances: Purchased this to work in conjunction with a Dyson model we have in our bedroom for the main part of our house. At 1st setup it ran in the red(Bad quality) for about an hour or 2 - went to bed and by morning it was blue(Good quality). Stayed in the blue for the next 2 weeks. Thought it was doing its job until I decided to sweep and vacuum down our wood tongue and groove cathedral ceiling and walls. With dust literally falling on the unit it never turned on to orange or red - just stayed blue while our Dyson was on level 10 Strike two was when, me being an idiot and not shutting the door on the woodstove correctly, had smoke in the house. Enough smoke that the smoke alarms were going off and the Dyson behind a closed door was screaming on level 10 while the Air Doctor just putted along the color blue happy as can be. And fyi, the Dyson was at the other end of the house while the Air Doctor was about 6 feet away from the woodstove. There is no excuse for it to not clean the air at this point. Strike three was customer service. They had me open a door on the side of the unit, light a match and blow it out into the sensor behind the door while doing it on video to send in to them. I send 2 videos in. The 1st time nothing happened at all - color was blue so I tried it again. The 2nd time it actually went orange for about 5-8 seconds and went right back to blue. I got confirmation of the email and videos from Air Doctor stating that someone will be in touch in 48-72 hours. Never did hear back from them with the exception of the open case I had being closed because I never responded or sent in any videos even though I have an email stating I did and to wait for a response. To conclude - It does not clean the air as it should and customer service seems to just give you the run around.

It’s nice works well comes on when it should.

I've had this for six months, and the app has never worked or connected. I know it’s defective and should be refunded, but due to a condition, I need to keep it in my home. I wouldn’t recommend upgrading to the app version unless you're sure you can return a defective unit. On the positive side, it's fairly quiet and moves a lot of air. However, I could have purchased a comparable app-enabled version elsewhere for half the price. I had considered buying multiple units—I have air purifiers in every room—but the lack of support has been disappointing. That said, I’m sure the team behind it has good intentions.

Purchased this product for more than $1000 on November 20, 2024. By December 5 all of the control panel electronics went haywire. Contacted support. Went through all the steps they recommended. No luck. Been waiting 4 to 5 days for support to get back to me with instructions for return. Customer service has been lackluster at best. Looking for another unit from a different manufacturer.