LENOVO IdeaPad 3i Laptop, 15.6" HD Touchscreen Display, Intel Core i3-1115G4 Processor, 12GB DDR4 RAM, 256GB PCIe SSD, Bluetooth, Webcam, Wi-Fi 6, HDMI, Windows 11 Home, Grey

A great first laptop. I would definitely buy for the rest of my family.

My HP Pavilion laptop from 2019 was to the end of its capacity in terms of RAM and SSD space. This Lenovo is very similar to the HP except it is faster and has upgraded storage space (more RAM and bigger SSD). Plus, it has the touch screen the HP was missing. Moving in has been easy. Bloatware is minimal. The keyboard layout is almost exactly the same. My basic requirements revolve around spreadsheet use, financial software, and Internet browsing. A numeric keypad is a must plus enough memory to keep a dozen or more browser tabs open. An unexpected bonus is the antiglare screen and light weight. Several reviewers mentioned that this device is initially limited to apps available at the Microsoft store. That was the case, but was easily remedied. It is exactly the laptop I was looking for.

The right hinge on our Lenovo started pulling up on the casing, which in a matter of weeks led to the screen breaking completely. All of this was bad, but since it happened after we'd only had it for six months, we should still be good, right? The Lenovo manufacture warranty covers hardware failure and defects during the first year, so surely this would count?After more than an hour on the phone with Lenovo tech support, unfortunately, the answer was essentially, "nah, we're good, take care of it yourself." Why, you might ask, would a manufacturer warranty not cover an issue with the hinge of the laptop destroying the laptop, after only extremely light use? The guy on the phone told me, "Hardware doesn't count the outside of the laptop. We mean hardware like the motherboard. Only the INSIDE of the laptop is covered."So, buyer beware. Personally I'll never buy another Lenovo product again. And I'll certainly never waste any time thinking their manufactures warranty is worth a damn.

I had to replace my other Lenova laptop that was given to me as a Christmas present. That one became unusable due to the breaking of the charge cord where it goes into the laptop. (It became unusable because the stem broke off in the laptop and stopped charging it. So far this lenova is working fine and I hope it doesn’t have the same issue occurring or any other issue coming to light!

This seems like an excellent computer, its really fast compared to my old Dell. But I'm 69 yrs old and I have not taken the time to figure out how to get rid of the pop-up ads. I'm worried about downloading a regular ad-blocker because you can only use certain types of software on this thing. No Mozilla allowed. I know, I'm a dinosaur. I got some user instructions e-mailed to me but have not wanted to wade through it.