Dell Business Thunderbolt 3 (USB-C) Dock - TB16 with 180W Adapter (Renewed)

Didn't work with M4 MacBook Air with 1 or 2 displays, although it says it does. Dell offer no easily accessible human support so my only option was to return it since I spent 3 hours troubleshooting.

ES UN PRODUCTO EN BUEN ESTADO, DEBES DE VERIFICAR LA COMPATIBILIDAD CON TU EQUIPO DELL; A MI NO FUINCIONO CON UN EQUIPO QUE TENGO YA QUE DEBEN DE SER COMPATIBLES CON VELOCIDADES THUNDERBOLT. LE DOY CUATRO ESTRELLAS PORQUE LA SALIDA DE AUDIO 3.5 MM NO FUINCIONA, YO ME IMAGINO QUE POR ESO EL COSTO DE 600 PESOS. PERO LO RESOLVI COMPRANDO UN ADAPTADOR USB A 3.5 MM Y CON ESO FUNCIONA EXCELENTE.

The Dell TB 16 dock works great but initially i had issues out of the box. The USB drives would disconnect. After some research I learned that users will need to make sure they load the updated drivers before it will work properly. Dell has important troubleshooting and set up guides on their support pages. You must flash current BIOS to your system thru Dell Update application. There are some important USB drivers and firmware updates that must be installed. Finally you should go to Device Manager > System Drivers > Thunderbolt Controller > Power Management and uncheck the box for “allow the computer to turn off this device to save power”. Once I performed all these steps it’s works perfectly. The refurbished unit was a great price.

It's advertised as a dock that supports power delivery, but apparently power delivery works only with Dell laptops even though the power requirements are satisfied, so it's not a standard Thunderbolt 3 device. On top of that, I could not upgrade the firmware because the installation of the firmware update utility failed with some vague error message. Tried it on two separate Windows 10 installations, one of them is a fresh installation. My guess is that the utility can only be installed on Dell laptops.

El producto llegó con la cobertura del conector Thunderbolt rota (como la de otro usuario), además de varios puertos sucios. Se entiende que está reacondicionado, pero también la política dice que le dan mantenimiento antes de venderlo. El dock presenta fallos funcionales ocasionales, como enviar un error de configuración de voltaje, error en la hora del sistema, no reconocer el cable de red, o el puerto VGA. Leí que todo eso puede pasar si el firmware no está actualizado, sin embargo, como se ve en las imágenes, arroja un error al ejecutar el proceso de actualización.

I'm very happy with the docking station, especially the price. But do have a couple issues. As mentioned in other reviews the cable to the computer is just not long enough for my setup.. I would have really liked a longer cord. I did watch a video where you can swap out the cords, but haven't dug into that. With my setup the short length puts strain on the connector and makes it hard to get to the front facing usb ports. Lastly I have noticed some flickering or sleeping of my secondary monitor, that could just be something in settings though. It was super easy to setup, very plug and play. Worked perfect with my Dell latitude and is sturdy/heavy enough to stay put on my desk. The power supply was MUCH bigger than I expected. I don't love that but overall for what it does its awesome. Makes it easy to work of one computer rather than transferring files between computers. UPDATE - I actually forgot to post this and just found that it hadn't sent. I've used the docking station a little bit longer now and I LOVE this thing. I was able to plug in my ethernet.. and now I actually work off my laptop more than my pc because I can just pick it up and go..