Yale Assure Lock 2 Deadbolt, Satin Nickel Electronic Touchscreen Entry Door Lock with Z-Wave and Back-Up Key, YRD420-ZW2-619

This sleek looking lock not only looks great on my new steel entryway door but it is also quiet, easy to use and boasts plenty of useful features. The Yale app is pretty good and set up was easy. You can set up multiple codes, time of day access, notifications etc. I was also able to easily integrate it into my SmartThings network. The installation was straightforward and instructions were clear and simple. One of the most useful features is the auto-lock, which my old Schlage lock also had, but this lock comes with an open/closed door sensor which prevents the auto-lock from locking the deadbolt if the door is open or left ajar, saving the door frame from damage. There's also a button on the inside that overrides the auto lock for when you want to close the door but leave it unlocked for people to come in and out (e.g. workers). Super convenient. I had to enter a code and perform a sequence of steps with the Schlage lock, which was not if a pain. I haven't tried the auto-unlock feature. Lastly, I choose the keyless lock because in the years that I owned the Schlage lock (which I moved to another door) I never once needed the key. I hope this doesn't come back to bite me.

This was the 2nd Yale Assure 2 door lock that I installed in my house. Fairly standard installation. Fortunately for me, I was replacing an existing deadbolt lock so the door and door frame already had the necessary holes drilled. Since I was going to use this lock with my Home Assistant hub, I didn't bother trying to add user codes with the Yale App on my Smartphone. I created the user codes from Home Assistant. The only thing different from my previous installation is that I decided to install the small magnet which works with the 'DoorSense" sensor. I drilled a 5.8" diameter hole about 1/2" into the door frame 2 inches up from the center of the striker plate, and then inserted the supplied small magnet with cover. So when the door is closed, the Yale lock app will show the door status as "closed". Seems to work pretty well.

Bought this as replacement to an older version Yale assure lock. Old lock worked great in terms of mechanical operation, app functionality, and network connectivity. This version falls extremely short of expectation and as a read around on numerous forums it appears many others experience the same frustration. Installation: physically the lock is a fast an east install. If you're comfortable installing a standard mechanical lock you'll have no problem with this. Even if you're a beginner DIY'er the installations are clear and easy to follow. The inital setup however can be painful. First off, the Yale Access app is horrendous. It's clunky and seems little thought was put into development and testing. Establishing a connection between the lock and app is very flaky and consistently drops out (which seems to be common feedback/frustration from others). I had to reset the unit/app several times just to finally perform the inital setup. Customer support was very unhelpful, basically just read the instructions to me over the phone and offered no real technical troubleshooting beyond what I could already do myself. I also installed the door sense system included with this (identifies when the door is open or closed) with same level of frustration during install. Once installed, app connectivity remained an issue from day one. One selling point was to be able to use the app (or proximity via the app) to unlock versus the keypad. The app rarely connects to the lock and I often need to attempt connection 10-12 times before giving up and using keypad. Proximity unlocking never works because the app won't establish connection. Door sense is extremely temperamental. It often detects the door as closed when it's actually open then attempts to auto-lock (which then results in someone slamming the striker into the jam as it auto locks while you're closing the door). Often when it autolocks, the mechanism will continue actuation which repeatedly moves the striker after being in the locked position which prematurely wears the mechanism (I've ensure there is no interference on the strike plate). I've ready the wifi module os very unstable so I later purchased the zigbee module and linked to my Smart Things hub yet functionally and connection are no more reliable. At this point, I use the keypad to lock/unlock from outside, and manually turn the lock when inside to lock the door basically making all the features I paid for useless. The only positive I see is the touchscreen keypad does seem more durable than the previous version. Old version showed signs of crazing in the plastic (little micocracks from UV exposure) and this 2nd version seems more stable. Yale wants nothing to do with making this right and deny any issues in the hardware and software and state its a network issue on my end. As a side note, my home network has no issue supporting any other device in my home and my poor experience seems to be shared my many other owners of this lock. I do not advise wasting your time or money on this lock.

With Google shutting down the Nest Secure platform and their inability to migrate my Nest X Yale locks and my Nest Protects into the Google Home app, I decided to replace them with this. The Yale Assure 2 is pretty much a direct replacement for the Nest X Yale lock, I installed the ZWave version. I manage these with SmartThings, here's what I found so far. First, install these with the Yale app so you can get the firmware upgraded. You can't use the Yale app and SmartThings to manage these, even though my Yale cabinet lock works like this. Then reset the lock back to factory and install these into SmartThings. You won't be able to do much with these other than lock/unlock with the default ST's driver. I purchased a driver from RBOY and now I have almost full control of the lock. The only thing that I haven't been able to use is the "door sense" feature, but I have a contact sensors on the doors anyway so it really isn't an issue. The lock housing is much smaller on the interior side and the touch screen is a little smaller than the Nest X lock. Now I just have to finish up programming all my Ring devices I've onboarded directly into SmartThings to be completely off of the Nest Secure platform. Update 6mo later: These locks are rock solid. Never had issue. I was able to get these to work with my DIY security system built around SmartThings. I have these locks disarming the security system, just like my Nest X Yale locks used to do with Nest Secure. I am still using a 3rd party edge driver from RBoy to get full use of the features, same 3rd party I'm using for my Ring Keypad drivers. Nest Secure is now dead, RIP. I'm fully using ST's with these locks and a bunch of Ring hardware tied directly to a 2nd ST's hub to create my own, security system with the ST's Home Monitor and the ST's lock management plugins.

Mixed feelings about these Yale smart locks. The physical product is solid - installation was straightforward and the build quality is good. The fingerprint reader works decently (though not perfectly) at about a 75% first-try success rate. The major letdowns are all software-related: The Yale app is frustratingly basic and poorly designed Having to register the same fingerprints separately for EACH lock is ridiculous Bluetooth auto-unlock is unreliable at best App connectivity can be spotty For the price point, the software experience should be much better. If you're buying multiple locks, be prepared for some tedious setup and management. Pros: Easy installation Good build quality Decent fingerprint reader Cons: Terrible app experience No fingerprint sharing between locks Unreliable auto-unlock Expensive for the features you get

I love the look and functionality of the new lock. Was able to set up very quickly on their app. Problem was I wanted to integrate with our alarm system which uses alarm.com app. Spent a lot of time struggling with the alarm.com app add devise feature. It kept failing. One thing that initially wasn’t clear is that the locks app generates a code that you need to enter on the lock to pair it with the alarm system. I was trying to use my alarm.com code. It is in the app under settings. In the end I had to add from the alarm panel rather than the alarm.com app but it works well. Love having keyless entry on the bathroom door for post jacuzzi shower!

First off let me say that I have a lot of experience with Yale smart locks, from the regular assure z wave lock to the nest x Yale lock I’ve come to enjoy their locks quite a bit. For my house I had installed the nest locks long ago and was wanting tighter integration into my smart home but didn’t want to spend the money on the upgrade. Then came this new lock with built in door sensing, z wave, and the other Yale features that I’ve come to enjoy…even an app. The setup was straight forward with 2 locks taking about an hour total which isn’t bad for smart locks, they’re replacing nest x Yale locks so everything mostly slots right in without much fuss. But unfortunately this is where the fuss comes in. Having owned, installed, and supported multiple smart locks over the years I know when there’s issues such as bad battery life, inconsistent connection, and bad touchpads. Right off the bat the first lock died within 2 months of use, on a door where it’s only used at most 5 times a day, with no Auto unlocking as it’s a side door where we don’t come in. I swapped in a new pair of batteries and figured that the batteries were bad as this lock should easily get 6 months of battery life. Unfortunately a month later it died again with my smart home saying low battery a week before it died. With this lock I’ve reset it, swapped the module, unpaired and re-paired it to my hub, did the calibrations again over and over to no avail, and upgraded the firmware. Now the lock dies every month causing frustration as I know how good it should be. Also the door sense menu corrupted meaning the lock no longer auto locks after X time which makes it a lock with a keypad now… Luckily the second lock has had little to no issue up until last week. This lock work as desired through and through with every feature working perfectly, but last week when coming home I noticed that the sound was muted on the lock. Having dealt with other Yale locks I thought it was weird but figured someone may have pressed something weird from the inside. After a few days I loaded up the app again and realized that the app is the only way to change these settings and since I’m the only one who has access to these locks the setting didn’t change but instead the speaker died… I tried toggling the setting, and restarting the lock to no avail. Unfortunately I don’t want to reset the lock entirely as it’s inconvenient to do so and no sound isn’t a big worry to me for now. In the past I contacted Yale about my issues with the first lock but they wanted video proof of what it was doing, what the app was doing, and proof of battery change as they weren’t sure about the timeframe of the batteries dying. Overall I’m disappointed in this lock and yales customer service, it’s been less than 6 months with 1 lock being a glorified electronic lock and the other on its way out. I’ll have to reach back out to them and play their games to try and get a replacement but for the time being I’m not recommending these to my friends or customers.

Expensive? Yes. Quiet? Yes. Works with Smartthings? Oh yeah! The lock looks sleek. The hidden buttons are a nice touch and having the option to unlock with a key is great. I have the zigbee module and am able to lock/unlock when I'm remote. This unit comes with a small door sensor and I recommend you install it by drilling into the side of your door frame like the instructions suggest. This is much better than sticking it to the side of the door where it can be ripped off accidentally (like mine did). Best smart door lock I've had so far.