PETKIT PuraMax Self Cleaning Litter Box with N50 Odor Eliminator, xSecure Automatic Scooping, Large Space Cat Box with Waste Bags

I had purchased a Litter Robot 4 that gave me constant problems from the very first week. After several frustrating rounds of troubleshooting and customer service chats, I sent the thing back and purchased this Petkit litterpan instead. It has worked perfectly and I am thrilled with this purchase. The litter waste capacity is very good and the bags are reasonably priced considering how many you get and the large capacity they hold. There are probably other bag options that might work, but I am happy with the Petkit ones. They are sized to fit and have a drawstring closure. The noise level is also very subtle and does not disturb me at all. I did not buy the extra scent spray attachment, but do use the N50 cubes in the waste compartment. There has been no problem at all with odors. I do use Slide litter which has good odor control by itself and works very well for keeping the inside of the device clean. In contrast, Litter Robot looked dirty all the time with debris spots left on the inside surface liner. The shape of the rotating drum is also better in that it is a cylinder and the cat litter is a fairly large rectangular bed in the bottom. Litter Robot was shaped like a ball so the litter bed was a smaller circular shape that was easier to "miss", hence the extra debris spots. I was not at all thrilled with the set up process that required me to get my smart phone and scan multiple QR codes in order to get access to online instructions. I hate QR codes! Is it really asking too much to at least provide a printed Quick Start Guide in the box? Ugh! But at least the codes worked and I was able to set it up with only minimal swearing. I'm also not loving the app in general It feels more oriented toward selling me additional products than giving me any useful information in an easy to find format. It needs to be much more intuitive and oriented toward information about the product I already bought and my cats usage of it. Litter Robot was much better in that regard. But the bottom line is that the litterpan itself functions perfectly and does exactly what I bought it to do. So it still rates 5 stars and a wild happy dance from me!

I have now had this for a few months but so far I haven’t experienced any leaking or other issues. I will create incremental updates (see bottom) to let you know how it’s going. I spent MONTHS researching and deciding on which robot litter box to buy. It’s a very large amount of money to spend for it to stop working either within a month or even within a year. My gripe with this device is that there were so few truly honest reviews from people who talked about the price because it seemed like the vast number of reviews and videos on the internet were of people who received it for free. When you get it for free, you just can’t really give an honest review because you weren’t the one to shell out so very much of your hard-earned money. There were only 2 reviews on the internet that I felt gave a fair and honest take and even those 2 were sent the item for free (though still honest because they paid out of pocket for other similar boxes so they knew the value of the cost and talked about it). I bought this box because of the shape (wide rather than tall), size inside (quite large), the location of the bin (on the side rather than bottom), height and size of entry (much lower & larger than others), and the rotation of the device (spin upwards rather and to the side). All of these made it closest to the current box my cats use so I felt they would adjust better since I was trying to minimize my need to contact customer support or return the item. I also bought the version of the kit with the bin deodorizer rather than the spray because of the price and the fact that I didn’t need the other things. The kits vary greatly, especially in price, so check out the versions carefully—there are versions that come with litter only, spray only, a bin deodorizer only, just trash bags, etc. My version only came with trash bags and the bin deodorizer. It didn’t come with the spray (I didn’t like the idea of this wasting space inside or spraying on my cats) or a mat (I already have one anyway). Incidentally, grocery bags work fine in the bin so you don’t need the bags. My version, “the new version,” came with the litter dump cover and the new fabric liner with the small lips to prevent leaking (an additional design implementation due to complaints of leaking and of scratching through the rubber). I don’t like the fabric because I’m not sure it will last as long as rubber would and I keep my cats nails shorter anyway but there’s no option to buy the rubber liner. 1. Setup—I’m technologically capable and I found this device to be quite difficult to setup. There are ZERO written instructions, you have to watch a video that also isn’t very descriptive, pause and stop frequently to be accurate, and most importantly, you need the app for proper set up. I foolishly thought I could set it up manually with the buttons and install the app later. Even still, none of these various methods tell you whether you should add the litter in first before powering on or how to zero the scale. Even setting up through the app was strangely difficult, the prompts are not native or intuitive, it’s very easy to click the wrong thing and then difficult to figure out how to go back to start over. This is probably due to translations not being quite accurate. I was able to figure it out but I believe it was far more difficult than it should be and might be much more difficult for others than it was for me. My suggestion is to go slowly at each prompt and think a little about what it’s trying to ask. I can’t really explain it any better than that. 2. Leaking—So far, I have not had any leaking issues and I have read that this might be a more frequent issue for those with male cats who have a different urinating stance-I only have female cats. To combat this, at the initial setup, I placed a wee-wee-pad at the bottom, making sure to fold it so it did not cover the rotation wheels. Sticking out a little in the front and back does not seem to affect the rotation. I wonder if leaking becomes an issue the longer you use the device because of the fabric (as opposed to rubber) liner which degrades over time. I’ll update later if this is something I discover. I also wonder if it occurs if you don’t add enough or frequently replenish the litter to absorb the urine. I fill to max level and add once a week. We shall see how this works. 3. Dimensions—The measurements are NOT accurate. It is at least an inch larger on each side, maybe more, and definitely more if you factor in the actual clearance it needs to work (not blocking your ability to pull out the bin, the rotation, and even the infrared sensor). If anything is too close (even if not touching), it will not work. I live in a small apartment and have limited space so I had to rework the space quite a bit, removing molding, shelves, etc. 4. Functionality—In the past few days, I have found this device to be extremely quiet and aside from the setup, very easy to use. My cats took to it fairly quickly (I used their old litter from the prior box to help with this) although they are still very curious when it rotates. It’s not great at properly measuring your cats weight and has never shown it to be the same weight twice. It often just shows up as “unknown cat” and I have to guess based on the approximate weight of my cats, unless I know based on having observed the cat myself. Recap—be careful of the reviews and look critically when buying; be aware of the large size; be aware of complaints of leaking and how you will deal with this; and finally, factor in the strong possibility that you will not get much customer service. Overall, I am quite happy with it so far and believe it to be worth the money if it keeps working as well as it has so far. EDIT 1 MONTH—I have noticed that my cats kick out SO much more litter than they ever did before. I believe this is bc the PETKIT box has a grate at the back that cuts into the space so cats have to shift the opposite way, much closer to the entrance, thereby kicking out litter. This is worsened by the fact that the entrance is low and large. It’s not a dealbreaker but something to be aware. It’s a lot of litter. Everywhere. EDIT 3 MONTHS—Still no leaking but I have also noticed that my box is significantly scratched up on the top of the drum in a straight line from where the wheels touch the top as it rotates. I believe small bits of litter dust are getting on the wheels and then scraping the drum. Also not a dealbreaker but something to be aware of if you are concerned of aesthetics. If so, you may want to consistently clean beneath the drum and/or wipe the wheels. EDIT 6 MONTHS—Still great but I’ve learned more tips. The effectiveness of the cleaning has a lot to do with the kind of litter you use and how you set it up to clean. The better the litter is at clumping, the more effective the box will be. If you don’t let the litter sit long enough to clump properly, the box will only smear the waste or crumble the clumps. I use World’s Best litter and set it to clean 2x a day at specific times (once in the morning and once in the evening) when I know my cats are usually sleeping and not as active. I have also discovered that it is terrible at properly gauging cat weight when it gets lower on litter so you really have to properly replenish the litter. Once I do that, it gets a little better. HOWEVER, they don’t specifically mention this but you MUST set the device to maintenance mode before adding litter. If you try to add it directly, it will mess up the calibrations.

Had old version but got this one too! To be honest i like the old version cuz i can put things on top of it but this one works smoothly and somehow older version is more expensive in Amazon 😅 love it!!! Don't buy no brand... i bought one and it does not work as much as petkit!! Save your money by buying the right product!!

Product is not the best.. extremely expensive for the normal cat litter use.. not advisable for the multi cats user more then 2-3

Only had for four months and it stopped working and will not turn back on. Contacted PETKIT customer support as that’s what Amazon refers you to and they sent me back to deal with Amazon. Terrible customer service and complete waste of money. My device will not turn on whatsoever and is unusable.