XPLORAXGO 3 - Watch Phone for children 4G - Calls, Messages, Kids School Mode, SOS function, GPS Location, Camera and Pedometer - Includes 2 Year Warranty (BLACK)

My daughter loves this watch, she's 9.First I found it so easy to set-up, the screen is very responsive which is hard to find on a small device.Swipe across and you find all the apps. So simple to actually use.The sim card slot was easy to find and install.The battery is incredibe. 100% charged on Wednesday still going strong until Friday night.With multiple calls/messages during the day.The app let you send and receive messages, emoji and pictures which my daughter loves sending me to show me what she's upto. And loved seeing the boring things I were doing.It's so easy to navigate that even the most technophobe person would be able to use it.It also let's you pre program numbers so you don't have to worry that they are talking to someone they don't know or shouldn't be.You also get a notification if they get a call or the ring someone.The GPS tracker shows exactly where she was which was fantastic for my peace of mind.There is school times where the watch becomes just a watch but it doesn't have to be set for a solid 6 hours eg, 9-3. You can do a few eg, 9-12 and 1-3 which is what I use just so she can ring me or ask something it's perfect.I think it's a must for a child who needs more independence and for a parent who knows they need to give them independence but still worries.I can't actually think of one negative thing to say about it.

UPDATE (Nov24): Issues continued and worsened e.g. app constantly failing to connect to watch or wouldnt refresh location, watch reporting my son travelled miles away when he was with me, msgs not going through etc. After some persistence, Xplora replaced this with the newer XG06 Play. Much better. Still occasionally won't refresh location (once only for a whole day) but much more reliable overall. Also does software updates (the XG03 never offered any) so hopefully will continue to be improved. My advice is don't buy the XG03. If you want a cheaper model try the XG02 as my friend's son has had that for months with no issues.Original review:Considering the cost of this item, I am seething. This was bought to allow our son the freedom to walk home from school without having to have a mobile. On day one, we walked to school together and all was fine and working well. By 1pm the watch stopped working. No explanation on the app - said it was not connected. However, on the watch it had reported low battery and switched off. The app said it had 43% battery (which was frustrating in itself as it was charging for over 15 hours and only unplugged as we left for school). I can only assume it is faulty but it is physically impossible to contact anyone or get any response. I now see their facebook page has no contact details and all the posts are filled with disgruntled parents commenting about faulty devices and how it is impossible to contact customer services. Some seemed to have been trying for weeks or even months. I wish I had looked there before I bought it. Nice idea but awful execution. It has caused us a lot of worry today - the very thing it was supposed to alleviate...

The size is great even for a pre-schooler. Great, sturdy build quality and very intuitive touch screen and operating system that my daughter picked up immediately and very easily.Our daughter had a lot of fun and continues to enjoy itFor parents, the app is also easy to use and the notifications we get for every interaction the child has through the watch even with the other trusted people is very reassuring.The location function works well.Would definitely recommend it as a great smart watch for a pre-schooler that grows with the child and has enough features to keep it engaging while providing peace of mind for parents

I bought this watch with the sim card so that it would be easy to set up and get working as it wasn't clear if I bought my own sim card if it would work or not... so box came with no instructions on how to sign up for the sim card subscription, went around the houses for days in emails to Xplora customer service, on day 3 someone sent a link to choose the subscription and sign up for it - why did this not come with the watch?? Tried to sign up, it wanted the IMEA number from the box, this was hidden under another sticker, when I inputted all the details, it said there was a problem with the number. Currently waiting for Xplora to reply, they said they would have to get back to me... in the meantime I have paid for a Lebra sim card which will arrive tomorrow... cheaper than the sim card subscription from Xplora anyway. So I should have done this in the first place but thought I would pay a bit more for convenience.My 11yr old is happy with the watch, so far she has only be able to use it on the wifi in our house, but sends me messages and likes how easy it is to use the stop watch, clock and change the screen picture.I wanted this option for her to be able to contact us without having a mobile phone. I have tried the watch with my sim card and it works well, the sounds level of the calls is good and the picture quality seems ok for something this size.Good watchPoor instructions and customer service