Outdoor Infrared Sauna 4 Person Far Infrared Saunas Low EMF Sauna Room for Home, 2050watt Canadian Hemlock Wooden Large Sauna with Blue-Tooth, 2 LCD Control, 4 Chromo Therapy Lighting

After one week the control panel went out. We have had a really difficult time getting in touch with the seller to implement the warranty. Would really like the seller to contact us.

The glass door of front panel was shattered when it shipped. No fault of the company..the delivery people decided to stack 2 of the other heavy boxes on top clearly labeled w glass inside. I wasn’t home for the drop off. Called customer service and the replacement shipped in just a few days. Excellent communication throughout the process of the replacement. The sauna was easy to assemble and it works great!

We love our sauna! The customer service was amazing! Wonderful product. Easy setup.

When we were snapping the panels together, we noticed the top corners on each wooden panel were cracked. We were able to snap everything together, which we did because snow was in our forecast and we didn't want the sauna exposed. I contacted Amazon who told me I needed to contact the company and gave me the number for Kanlanth. I called the number and the message I received was "This is Nathan" with no identifier in regarding Kanlanth.I cannot return the sauna because no truck can get up my drive in the winter. I have yet to hear from Kanlanth.

Used weekly for over six months no issues except handle broke

Takes a while to warm up but the factory provides excellent service.