cap screws on when water not frozen, pops off and will not screw on when frozen. Filled to recommended marks. What am I doing wrong?

This is due to the water getting into the threads before it freezes. Unfortunately every time you pour out the coffee, the water inside goes right into the threads. They could design the threads to be water tight, but that isnt the case currently so we just have to deal with spinning top and water gushing into our coffee.

Does this fit under a Keurig mini?

No it wouldn't fit under the brew spout of that machine to our knowledge. Most full size single cup brewers it can - the product is 6.75" tall so with clearance greater than that it's in the clear.

How easy or difficult is it to clean? How do you clean it?

It is very easy to clean. I clean it a few times a week. Couldn't be simpler, just unscrew it and throw in the in the dishwasher.

Can anyone tell me how long it needs to be in the freezer to be ready for use? Thanks

6-12 hours for the initial freeze. Time will be dependent on water temp and freezer temp. Refreeze times are much faster usually.

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❄️ Chill smarter, sip faster, impress always.

PURE CLEAN COOLING - Uses only water to freeze—no gels or chemicals—making every part dishwasher safe and eco-friendly for your busy lifestyle.
SLEEK ROSE GOLD DESIGN - Elevate your kitchen aesthetics with a modern, durable chiller that fits seamlessly with your premium coffee setup.
INSTANT CHILL ZERO WAIT - Transform piping hot coffee into perfectly iced refreshment in just 60 seconds—because your mornings deserve speed and style.
VERSATILE BEVERAGE BUDDY - From coffee to wine, tea to whiskey, enjoy your favorite drinks chilled without a drop of dilution or flavor compromise.
COST EFFECTIVE DAILY LUXURY - Save $3-$4 per iced coffee and recoup your investment in just two weeks—because smart sipping is the new power move.

The Hyperchiller Elite Gourmet Beverage Chiller in Rose Gold is a patented, water-based cooling system that chills beverages up to 130+ degrees in under 60 seconds without dilution. Compatible with all coffee makers and perfect for chilling wine, tea, and spirits, it features a 12.5 oz capacity, dishwasher-safe parts, and a sleek, durable design—making it the ultimate time-saving, flavor-preserving accessory for the modern professional.

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