Pro Stainless Steel Water Filtration System - 200 Gallon Capacity

What a mess! I get a message that it was delivered and i don't have it at the door. So i went to find it, maybe at the neighbors. Nope I'm mad call Amazon and they said they would message them. 30 minutes later I get a email saying it was still on the way just had wrong tracking #. Ok i get it. 1 hour later it showed up. Went to put it together, and no washers (gaskets). Now I'm mad. I bought the extra filter have about $500 in this thing. I email them and ask what size i need so i can just go get them at home depot. 5 mins they send the size in a email. Tried to make something work but it had a small drip. I emailed them and asked to please send washers. They said they would get a hold of the warehouse. We all know what that means, you aint gettin nothing. I found some that worked at tractor supply. 2 days later sent me a whole new spout assembly. I know this sounds bad, but with them on the ball with the customer service I think thats a win because it's lifetime warranty on this thing and now I feel assured that if something is wrong it will be taken care of. Btw it works awesome, water doesnt have that metal taste anymore. And for us we could've just used the 1 filter. But when i read the reveiws they said it was slow, but we haven't had that problem at all. For me its alot to spend but its worth it for the family knowing they're not drinking all the crap in water. After we have had it for a while we wanted to let you know you don't need to but the second filter. I would just buy it and see before you buy the second one

We have had this operating now for 10 weeks. So far it has been fabulous. My kids prefer this water over all bottled water as does my husband, and he’s pretty picky. I feel good saving lots of plastic water bottles from a landfill, saving money and serving my family the best quality water, living water free of pesticides and fluoride.As others stated, it is easy to set up. The flow rate was totally fine the first time we used it, I have been refilling the top on average twice a day, and refrigerating water in pitchers. The filter is still working great. I have bought a few back up filters on sale so have them ready when we need them.The one thing I would tell you is to be careful not to fill the top too high, even 1 inch from the top can be too high if water is above the spigot in the canister below. The best rule of thumb is to replace the amount you are taking out as you draw it.UPDATE: We have had this working a year now and it is a staple for all of us. I had to replace the filter once since we owned it. A few things to note. I had wanted to place this on my kitchen counter and it slightly blocks the full extension of the overhead cabinets being fully open. Ideal spot is out of the range of overhead cabinets. It’s about an inch too tall. The water tastes as great as ever. We are very pleased with this investment and have on hand backup filters which I get on sale to stock up. When we went on vacation we followed the advice of the company and took the filter out and put it in a ziplock bag, double bagged, with water to keep it wet since we were gone for a full week. When we got home we popped it back in and the filter performed as normal with no problems whatsoever. I love this unit for the price. It looks nice. I have heard the spigot can go and it is also easy to replace. So far so good!!

I've had the Alexapure Pro for a little more than a year now, & after the initial learning curve of several months, I have grown to love it. When I bought it, I only purchased it with the 1 filter, plus I also ordered a Dozyant stainless steel spigot to replace the original plastic spigot the Alexapure came with. Everything arrived well packaged & was easy to install all the way around, despite the assembly instructions being pretty bare bones. They also included very little info on filter care. (Maybe they forgot to include it in the shipment?) Just make sure when you first get the Alexapure that you allow water to filter through the system twice before using. Also note, depending upon the quality of the water you're filtering, expect to have to scrub the filter periodically as it clogs up with whatever it is you're trying to filter out. You'll know when you have do this, cuz instead of hearing multiple "drip" sounds coming from your Alexapure, you'll start hearing only an occasional "drip". Our Seattle city water source is supposed to be better than many, but even so, we have to scrub the filter every 2 to 6 weeks, depending upon how much water we're using, which can be anywhere from 1 to 4 gallons a day. To clean filter, hold under cold running water & vigorously scrub for a good 5 minutes using a non-abrasive scrubber (like a scotch-brite pad), & while you're at it, wash out the containers. If you do this, it'll increase the rate of filtering dramatically, & you'll be good to go for a few more weeks (or months). But if you cut corners & only gently (instead of vigorously) scrub the filter & only do so for a minute or two, it just won't be as effective & you'll have to do it more often. That said, once I made peace with the fact that I needed to thoroughly clean the filter regularly, I became a happy camper.

Our water tastes great. I love everything about my new water purifier