Lock, Keyless Entry, Smartphone Access, Bluetooth Enabled, Works with Alexa, Ring and Apple HomeKit - Satin Nickel

I bought this lock because it is sold on the Canadian amazon site. Unfortunately, Level Home does not provide a warranty for customers in Canada. Yikes.

A real shame it’s otherwise a brilliant product well thought out seamless homekit integration and a nice app. Unfortunately the lock is extremely fragile and often breaks during installation, of course Amazon don’t care so you’ll just end up with a 500$ paper weight. Just stick to a regular lock.

I bought two of these to use in my home. Fast forward a couple of years, and I have been locked out of my house not once, but twice. First time was because of connectivity issues -- I only had an Apple Watch on (no Level app access) and Homekit could not get the lock to open. To be fair, it might just be that my WiFi was patchy. But the second time, the battery ran critically low and the lock never gave a warning, whether through the app or Homekit, and when I returned home the lock was dead. Honestly these locks have been a huge hassle and I would not recommend.

I taught myself to pick simple locks in college. I hadn’t tried picking a lock in many years. I picked this lock in 10-15 seconds on my first attempt. Wow. I tried picking my old Weiser smart key deadbolt that I replaced and it was difficult and after 20 minutes I gave up. This lock is meant to let people in, not lock them out… I would not recommend this for your house. Maybe a shed.

Used it to replace a door lock in our garage that was always a hassle to find keys for when we parked the car. It’s perfect. Now we get home & automation unlocks it as we trigger the garage. Easy to install. Just pay attention to the directions. That “did I lock the garage” feeling melts away. Lock feels great when using a key. It’s not loud when using the motor. Great build overall.