TravelproPlatinum Elite Hardside Expandable Carry on Luggage, 8 Wheel Spinner, TSA Lock, Hard Shell Polycarbonate Suitcase, Shadow Black, Carry on Laptop Pocket 21-Inch

I am absolutely in love with this luggage. When it was delivered I was super excited. The color was amazing. They ease of the way it rolled was exciting and I was pleasantly surprised that it had locks on it as well so no one could get into your luggage. Also, doubly exciting, you can purchase a power bank to use with the luggage so you always have a charger with you, especially at airports that don't have built in outlets in their seats (who does that anymore?).Anyway, took my first trip with this luggage a few weeks ago and this luggage wins hands down over any other luggage I've ever had in my life. At first I was a little skeptical about how much I'd be able to fit in it compared to past luggage. It didn't seem to have as much room. Much to my surprise, I was able to fit a week's worth of clothes, toiletries AND 3 pairs of shoes in this suitcase and not have to unzip the expander. I could've easily gotten more inside with the zipper expanded.Once we got to the airport was my real test. My right hand is usually aching by the time we get to our gate because of the amount of pressure I need to use to roll the bag and keep it on course. With this bag, I could've maneuvered it with one finger. It so easily rolled alongside me and even rolled without me even touching it. The handle has several adjustable heights so my husband who is 6'2" is able to have it at a comfortable level but so am I at 5'1". This luggage is amazing. The price may seem steep but it is well worth it!

I've had this now for almost a year and I can tell you it's worth every penny. I'm please with this suitcase, it's the perfect size for me, as a flight attendant, it serves me well - zipping through airports, the wheels and the other hardware (zippers, buttons, locks, etc) operates well, the handle is sturdier than most. I think it could be beefier, but it works. it's 20ins and fits perfect in the OHB, wheels in - i've expanded it a couple times and it's still not oversized. perfect for 3-7day trips. TravelPro came through as always!

I thought I'd treat myself to some quality luggage. The day I need to travel the handle falls off. I unpacked everything, unzipped the fabric liner only to discover there was never screws in the first place, not even a loose one inside the liner. The toll free number won't answer instructing you to their website. You then fill out an online form in which the parts list link doesn't work then erases your form you just filled out. 1-3 business days for a response with my next trip coming up.To be fair, I really do like the luggage, it seems well thought out and the wheels do roll very well as according to the reviews butThey're website states "Our priority is to have achieved the highest standard in terms of customer service. We want your experience with us to be like the first trip you take, exceptional, welcoming, and relaxing as we aim to put you first and strive to provide the best customer service possible."So can't I speak to a real person that will solve my quality control issue right away?A FOLLOW UP: It's been several weeks since my review. Travel Pro finally contacted me even though it was longer than they stated and I still would have preferred to talk to a real person. They REPLACED the suitcase so I must praise them here to say how pleased I am now that I have a working suitcase. I really do like the quality and would buy again knowing that they worked with me to my satisfaction. Thank you

Just got back from a 4-day, 5-leg trip with the brand-new bag. Literally removing the stickers so I could pack it. On two of those legs, the bag was "valet checked," meaning it was dropped off on the jetway and returned to the jetway after the flight. Other legs were up in the overhead. Some thoughts:Pros: this is a well made bag, with a solid-feeling handle that locks firmly, and smooth rolling wheels. It's easy to glide along on all but the roughest carpets with just finger touch. Good zippers, and solid lock that's easy to set. Water-proof pouch inside is a nice touch. And it's a good looking bag, unique enough to set it off from all the generic "black square" carry-ons. The unique look makes it easier to see when they plop it onto the jetway, too. Attractive, solid bag.Cons: this bag is smaller than you'd think, and a couple of poor design choices make it feel even smaller. First, there two versions of this bag, the Compact Carry-on and the (slightly) larger Carry-on 21-inch. Based on the description that the Carry-on 21-inch is "sizer bin tested to fit in the overhead bins of most major domestic airlines," I was hoping for a larger, just-barely-legal bag I could put a lot into. In reality, it's no bigger than my 20" London Fog carry-on it replaced. Plus, the interior compartment design makes it feel smaller. The handles intruding into the case limits the space in one half, but that's been mentioned and pretty much standard if you have a retractable handle, although these feel a bit larger. The decision to have both compartments zip closed, instead of some kind of strap-down arrangement makes the space feel even smaller. You can see from the photo that there's about an inch and a half of "dead space" before the zipper on the top which makes it much harder to utilize the space below it. You have to kind of wedge the clothes in under the "flap." I'd much rather have (at least) one side that's open, and they could easily have reduced the size of the "flap" before the zipper. I couldn't conceive of buying the smaller Compact Carry-on.I could take or leave the external USB ports, and you can see the scuffs on the polycarbonate hard shell with just a small introduction to the travel experience. More than I expected, but pretty much par for the course. (Guess I was hoping for a birdie experience here.)Overall: good bag limited in space by some design choices.

They look great, seem to be high quality and have lots of storage areas to separate stuff. My wife immediately had suitcase envy after having purchased new Samsonite ones just before me. Haven't used them yet though, so will need to see which ones tolerate the airline abuse the best.

Used it a few times now and it's really good.The description says "Platinum® Elite Business Plus Carry-on Expandable Hardside Spinner. Designed for ultimate convenience, this feature-rich hardside carry-on also offers exterior pockets for quick and easy access to your laptop and other necessities." - this product is not the "Business" version and doesn't have exterior pockets. Would be five stars but for that bit of dishonesty (intentional or otherwise).