Luxury Rollator Walkers for Seniors-Bulit-in Cable Rollator Walker with Seat, 10" Large Wheels,Aluminium Lightweight Senior Walker with Soft Rubber Handle,Padded Seat and Backrest

Update: Two WEEKS after submitting a claim via email, and I still have not heard from Healconnex. Poor product, even shoddier service. I will update again if I ever hear from them.Wheel caught for a moment while traversing cobblestone street (in the gap between pavers) and simply snapped, tumbling sideways acutely. Fortunately, I was not seriously injured; but I had to tote around the useless piece-of-junk device for over 10 days while in England until checking it in to return home.What I wanted to enable my family holiday travel to the UK became a confounding burden. I purchased it in February in anticipation of an April knee replacement, to support the upcoming trip in July.If I can't get an immediate replacement or effective repair part to replace, I am requesting a refund through Amazon or Healconnex.

I am so pleased with the light weight of this stroller and the ease of mobility it gives me. The instructions were very easy to understand for assembly and the flexible height adjustments were easy to adjust as well. The seat and backrest are comfortable and there’s plenty of room in the storage bag. I like the handle on the seat to pull up on when you want to collapse this walker for storage in your car trunk. I also was very pleased to have the brake cables hidden from view inside the frame. That is an extra precaution from any unforeseen accidents. Thank you again.

This isn't a bad walker overall. Folds nice and easy, comfortable to sit in and makes going through doors easier. This is a seldom used walker that mostly sits in the house standing in the corner ready to work. Just started taking it out to exercise with the colder weather. Only owned this for 3 months at time of failure.The issue comes with a design flaw. The front wheels are mounted on a single side. The weight distribusion is off. If sitting in the seat and leaning back on the chair, the wheels have to be straight and Locked to be a good chair. if the front wheels turn or are turned in sitting or at time of parking, the weight is distributed along the single sided wheel attachment. Luckily for me, I had the wheels turned left and the front right wheel took the beating. the Joint at the wheel top bent and the wheel folded under. The wheel caught on the outer joint, so i dropped less than an inch. Had the wheel been facing the other way, or been the other wheel in this position there was nothing to lean against and the seat would have fallen over when the 10 inch wheel met the ground with my considerable weight going with it. I'm under the weight limit of the chair, but this design is flawed. the metal wheel bent far enough to hit the bracket and lock in place. The Rollator wouldn't move. At this point, the joint was soft, i could pull the wheel back into place by hand and get back home. No longer trust this walker and now I know what to look for in future walkers.

I ordered this rollator for my mom who is a cancer patient with left leg lymphoedema, neuropathy who broke her right hip a few months ago and has been using a walker for several months since hip surgery. I am giving this detail to provide background to thoughtful caregivers who may be worried about their loved one similar to me and are deciding on price vs value. Since I ordered this rollator, I reread reviews and was worried about potential issues, so I ordered 2 more expensive rollators for comparison (2.5x and 3x more expensive). We have tried all 3 rollators and this one came in second place. Of the 3 rollators, it had the best seat and bag. Other functionality (folding, breaking, handle adjustment, traction) were similar to more expensive rollators. I saw customers reporting a broken fork on a front wheel, however I noticed that on the rollator we received, the fork was a solid piece without a hole in the middle, so it looks like the company addressed the issue and reinforced the fork. I ended up keeping the most expensive rollator because it had a solid hydro formed frame without welding and was 4 lb lighter, however for a patient with fewer health issues than my mom’s, I think this rollator is a great value for the money. This is not a sponsored review, I am writing it to help other caregivers make the right decision for their situation. I would discourage a patient from using the rollator as a chair: the seat is very comfortable but any rollator is not meant to be used as a chair for prolonged seating. It was easy to assemble by a caregiver, easy to maneuver inside and outside the house, the wheels are made of pvc but have a good traction and feel like rubber. I taped the wheels to prevent damage from testing and they still felt good while testing on uneven pavement.

I have had so many people stop me and ask me when I got my walker and the name brand. Although much larger than my previous one it is much lighter and easier for me to put in the car by myself.

BEWARE DOES YHE COMPANY STAND BEHIND THEIR WARRANTY?????I HAVE HAD THIS WALKER FOR 18 MONTHS AND OVER THE LAST FEW MONTHS IT FEELS LIKE IT IS FALLING APART. FOR SEVERAL MONTHS THE SEAT DOES NOT LOCK INTO PLACE AND THE RIGHT SIDE OF THE WALKER FEELS VERY WOOBLY. IT IS SUPPOSED TO BE WARRANTIED FOR 2 YEARS. IT SELLS NOW FOR $119 AND I PAID $179 WITHOUT TAX.I HOPE THE COMPANY WILL REPLACE THIS FOR ME BECAUSE I CAN NOT AFFORD TO HAVE A FALL.I CAN'T GET ANY RESPONSE FROM THIS COMPANY. I HAVE BEEN TRYING FOR MONTHS!!!!