Plantronics Encore H91N Monaural Headset with Noise Canceling Microphone (Discontinued by Manufacturer)

The sound quality is as good if not better than other headsets I have used.It is comfortable to wear.The down side is the microphone is not easily adjustable, you have to bend and twist the mic to get it into position.

the product was ordered to replace a worn headset. because corporate purchasing bureaucracy I chose a used one, less paperwork. have had it about a month and it is still working My receptionist says it has clearer sound and is more comfortable than the old one.

Flexible boom works good for competant users. However we still have idiots that should because they twisted it around.Callcenters dont always mean brains it seems :)Good headset though, cancels noise (or most of it) of the idiots shouting on theirs.

The sound quality provided from these headphones is better than I have ever experienced. I have asked several people how well they can hear me when I am using them, and they have always said the audio was great. They are also very comfortable to wear - I have found myself wearing them long after the phone call was over without even thinking about it. Highly recommend these.

Not what I was looking for. How do I send this back?

This headset arrived filthy! Also, it requires the QR headset adapter, otherwise it is unusable. This was not stated. I would not have bought the product otherwise. Very unsatisfied.

I was working in a hotel as a reservation agent and the company used telephones. I purchased this headset and it worked really well. No complaints at all.

We use these and the newer, solid-boom models at work for taking calls and these Encore ones are total trash. The mic booms easily contort and bend, becoming permanently crimped and making it impossible to pick up your voice. The swivel for the boom loosens with use and eventually will no longer stay where you put it. In addition, the head band is not very strong so during the day your headset slowly slides off your ear due to it's own weight.I suppose if you got one new, were the only user, and babied it when you used it that it would do a good job. I mean, when I am forced to use one at work (because the new ones are all being used) I still get my job done, but it isn't comfortable or convenient. At all.