I have used my mattress 3 times since i bought it and it is no longer holds air. how do i get a hold of the manufacturer? email address? phone numbe?

I cannot be more ticked off at myself than I am right now!! I usually read reviews when making purchases, so why I skipped them this time, is beyond me. I too have a now deflating Sleeplux air mattress, that supposedly have a 1 year warranty, but CANNOT figure out how to contact the manufacturer! So freaking mad, and disappointed.

I no longer have the package information with the customer service email address. Please provide??

Hello! Please contact SleepLux Customer Service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

Do you have to keep the plug in the outlet in order to use the usb charging port?

Yes Nelly, you do have to keep the plug in the outlet in order to use the USB charging port.

How do I get a replacement mattress. I just purchased this and now it has a hole on the top and the patch did not help?

Young, Please contact SleepLux customer service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

Size	Twin
Special Feature	Built-in,Inflatable
Brand	SLEEPLUX
Product Dimensions	75"L x 38"W x 15"Th
Specific Uses For Product	Sleeping
Included Components	Airbed with Pump, Repair Patch, Travel Bag
Target Audience	Kid, Adult
Model Name	Twin 15"
Capacity	330 Pounds
Number of Items	1
Weight Limit	330 Pounds
Item Firmness Description	Firm
Item Thickness	15 Inches
Manufacturer	SleepLux
Top Material Type	ToughGuard and Flocked PVC
UPC	821808677900
Global Trade Identification Number	00821808677900
Item Package Dimensions L x W x H	15.99 x 13.94 x 6.04 inches
Package Weight	4.79 Kilograms
Item Dimensions LxWxH	75 x 38 x 15 inches
Brand Name	SLEEPLUX
Warranty Description	1 year warranty.
Suggested Users	Unisex-Adult
Part Number	69092E
Model Year	2019
Style	Twin 15"

SLEEPLUX Durable Inflatable Air Mattress with Built-in Pump, Pillow and USB Charger

Details

Description

Specifications

Common Questions