Future Call FC-0613 Picture Phone for Seniors | 10 One Touch Picture Memory Keys | Dementia & Alzheimer's Telephone | Amplified for Hearing Impaired | 40db Volume Handset

The storing of a number doesn't work. i bought 2 and they are both faulty. can you please refund?

After contracting COVID, our 94 year old dad suffered a stroke that severely affected his right side (his dominant side). In particular, he lost the effective use of his right hand and even had manual dexterity problems with his left hand. His dexterity declined to the point that he could no longer easily dial a regular phone. After a search on Amazon, and as a result of the good ratings here, we purchased this "picture buttons" phone. In short, this is an excellent product that does exactly what it says. We first added pictures of all the kids and their spouses to each picture button (there are 10 available picture buttons). You'll need an X-ACTO type knife for this, first so that you can pry the plastic protector covers and sample pictures from their buttons and then to cut your own pictures to fit (we just used one of the sample pictures as a template around which to cut).Programming the phone could not be simpler. Simply press the "Store" button, enter the number, press "Store" again, and then press the picture button to which you wish to assign the number. Made a mistake? Just do it again. Beautifully simple. In our case, the facility where our dad is staying requires that you first enter "81" to get an outside line. That was no problem, we just programmed the phone numbers all starting with 81 and it worked fine.Just a point of clarification regarding VOIP. The description here goes to pains to point out that this phone won't work on SIP. That's a special protocol for business use. This phone works absolutely fine with the regular VOIP service provided by your cable company or telephone company. We just plugged the phone into the modem phone jack and that is all that is required to provide a phone signal AND power (just like the old POTS line phones - this phone does not need to be plugged into a power outlet; it gets its power through the phone line). We programmed this phone at home via our cable VOIP and then took it to the care facility where our dad is, plugged it into the wall jack, and we were up and running with no problems. He is now easily able to call each of us by just pressing a picture button.The only thing we wanted to be careful of was the 911 call button. This isn't something he needs in the facility where he is staying and we did not want him (or anyone else) to accidentally press that button so we taped some plastic over that button and the other five special use buttons (store, memory, mute, flash, redial). If I could suggest one thing for this phone, it'd be a switch to disable those special feature buttons which really aren't going to be of use to the target audience who may be living in a care facility.Overall, this product does exactly what it says. Volume is loud and voices are clear. Absolutely perfect for any person who may be suffering from physical or memory impediments.

Compre este aparato para mi suegra que es un adulto mayor y la verdad si les simiplifica la vida, muy facil de usar para ellos, aunque un poco dificil de programar, el timbre suena bastante alto, y tiene un boto para llamar especificamente a emergencias, el auricular NO da un volumen tan alto y les dificulta un poco el oir a personas con problemas de audición, el numero de memorias es mas que suficiente ya que no hablan con tantas personas, pero si lo recomiendo

My mom is 89, had a stroke and has trouble seeing. She lives in a care home and due to Covid I can’t visit her. This photo phone is her connection to the outside world. While the look and feel is basic and plastic the sound is clear, mom can press the buttons with photos of our family and her friends and be instantly connected. Programming the numbers is easy. Cutting the photos to the right size is finicky. In addition to the photos I put the names of people in block letters under the photo. I programmed it so only the one touch dialing works as mom can’t write anymore nor can she remember numbers. It’s been great.

I bought this phone for a parent living in a personal care home. The pictures make it perfect for him to choose who he wants to call without having to dial any numbers. I also love the feature that you can choose to lock the setting on just the programmed numbers.

La persona para la que necesito el teléfono tiene una visión muy baja y había visto que tenía números grandes pero tiene imágenes