What if the screen is blinking or blank after connection? Any solutions?

●If your are using a Windows laptop, and the screen is blinking, please do the following: 1. Remove your DisplayLink driver by using the following software: https://www.displaylink.com/downloads/file?d=64 2. Reinstall the Windows Driver using the following software: https://www.displaylink.com/downloads/file?id=1404 3. Restart your laptop. ●If your Windows laptop us saying “Device Not Recognized”, or the blinking is happening on a Mac laptop, please do the follwoing: Please connect a USB hub to the laptop, and then connect the Duex Pro to the hub. If any other questions, feel free to reach us at help@meiou.tech

Can two mobile pixels duex’s be mounted at once to use it as a triple screen?

Yes, you can purchase 2 Duex Pros, and have the 3 screen experience! (Notice of the pack my answer is obviously best and stands out because of the more exciting, consumer grabbing “!” for punctuation, rather than the boring, pathetic, over used and often abused “.”.

How would this work with a Microsoft Surface 4 given that the Surface 4 has a kickstand (and not a flat back)?

It can't be mounted on a Mircrosoft surface Surface Pro 6 and Surface Go due to the kickstand itself. But you could get a stand for a tablet here: https://www.mobilepixels.us/collections/accessories/products/demo-1

Will it work without the installation of the driver software? My employer does not allow users to install programs on their laptops.

Currently, The driver is necessary for the operation of the Duex pro. Kindly find the driver downloading page here to see if there is possibility for your comanpy to install it. https://www.mobilepixels.us/pages/download

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Description

🚀 Double your screen, double your impact — anywhere, anytime!

EYE CARE TECHNOLOGY - Work smarter with blue light filters, anti-glare coating, and adjustable brightness to reduce eye strain during marathon work sessions.
ULTIMATE FLEXIBILITY - Switch effortlessly between portrait, landscape, and presentation modes with full 270° rotation to match your workflow and style.
SEAMLESS CONNECTIVITY - Plug & play with USB-C and USB-A support—no drivers needed—compatible across Windows, Mac, Linux, Android, and even Nintendo Switch.
VIVID FULL HD DISPLAY - Experience crisp 1920x1080 resolution with vibrant IPS colors and 300 nits brightness for stunning visuals anywhere.
EFFORTLESS PORTABILITY - Slim, lightweight design magnetically attaches to your laptop’s back for a sleek dual or triple monitor setup on the go.

The Mobile Pixels Duex Plus is a 12.5-inch portable monitor featuring a Full HD 1080p IPS display with 300 nits brightness and 178° viewing angles. It magnetically attaches to laptops for dual or triple screen setups, supports USB-C and USB-A plug-and-play connectivity across multiple platforms, and offers versatile rotation modes including portrait and presentation. Designed for professionals on the move, it includes eye-care features and a lightweight, slim profile for effortless portability.

Specifications

Total Usb Ports	1
Viewing Angle	178 Degrees
Brightness	300 cd/m²
Pixel Pitch	0.18
Has Color Screen	Yes
Display Type	LCD
Display Technology	LCD
Aspect Ratio	16:9
Screen Finish	flat
Contrast Ratio	2600:1
Warranty Type	1 Year Manufacturer Warranty
Item Shape	Rectangular
Color	Duex--Black
Mount Type	Panel Mount
Compatible Devices	Laptop, Desktop, Tablet, Smartphone
Special Features	Portable
Specific Uses For Product	Gaming
Item Dimensions D x W x H	8.6"D x 12.8"W x 0.48"H
Item Weight	1.6 Pounds
Screen Size	12.5 Inches
Is Electric	Yes
Display Resolution Maximum	FHD 1080p
Native Resolution	1920x1080
Resolution	FHD 1080p
Hardware Connectivity	USB 3.0
Connectivity Technology	USB

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.