ESAM3300

Why did we buy it? Our purchase was based on wanting to improve our morning coffee without the mess of a dirty coffee pot and often wasted coffee, using harmful plastic capsules, or committing the time and effort needed to use a manual expresso machine. What do we love about it? We love everything about it. You simply set your grind preferences, turn it on and after its ready (maybe a minute?) you hit one button and your hot amazing expresso comes out! That's it! And it's very easy to clean and maintain as well. But we don't drink Expresso? Keep in mind, we are traditional coffee drinkers, but this makes wonderful coffee by simply adding your frothed milk to the expresso, and we enjoy adding a little sweetness too. I was surprised to find I'm using less sugar now because the coffee has no bitter taste. We were not even aware our old coffee was bitter until we got this new De'Longhi, and my husband has completely stopped adding sugar all together. What kinds of beans do we use? We use Lavazza Espresso Italiano Whole Bean Coffee Blend as several reviews suggested. The coffee that comes out of this machine with these beans is simply delicious, but sure you can use any quality coffee or expresso beans of preference. We also enjoy using this same brand of expresso beans too, both are excellent. What features are helpful? This automatic machine has smart and helpful light indicators to let you know when it needs water, beans or dumping of grinds so your coffee will never again stop pouring mid-stream. It's well designed and takes us only a few minutes to maintain each week. There are controls for grind preferences and strength. They made everything super easy, which is great because to put it kindly, I'm not technically inclined. Is frothing difficult? Since we are not baristas, and both drink regular coffee with creamer, we were happy that the steam spout is powerful and needs no fancy maneuvers to pile up a quick cup of hot creamy froth. Any Negatives? There is nothing hard or difficult about this machine, with the exception of leaving home, as it will be very 'hard' to pay for a pricey cup of Starbucks as you will find it 'difficult' to go without your wonderful morning coffee! How long do we expect this machine to last? Lastly, we researched different manufactures and discovered Delongi has been around over 200 years and they have shops all over the US that will help maintain your machine to last a lifetime. My sister has same Magnifico De'Longhi machine but a manual model she bought over 20 years ago and it's still going strong! Doubting new automatic machines will last as long as the manual ones (which I think with proper care will last a lifetime) but for the convenience of automation we will be happy to replace it after a decade or so. Imagine by then they will have "touchless" where you just talk to it and tell it what you want, and it will automatically put your cup under the spout and pour it out for you. Then in the not-too-distant future, a robot will bring it to you! (How lazy can we get?) Do I think it's worth the price? We purchased this machine used 'LIKE NEW', which we guessed was an unused return, and we saved half the retail price! When it came, you could tell it was Brand new/ never used, and it worked perfectly! If you'd like to save a small fortune like we did, I suggest you wait for Black Friday or search now for a similar 'like new' return. We knew Amazon would take it back if there were any issue in 30 days at no cost to us as prime members, so it was a 'low risk' for an inconvenience, to save over $600. Would I pay full price for it? Not if I could save a bundle like I did, but if I couldn't and if I could afford it retail, yes, in a heartbeat.

I have had two of these espresso machines. The first lasted over nine years. This is an Italian-designed, manufactured in China, super-automatic espresso machine. When it comes to espresso machines, “super-automatic” means that at one push of a button, it grinds whole beans, tamps the grind, and sends pressurized near-boiling water through the grind to make the espresso coffee. <b>Dimensions – “Will it fit on my kitchen counter?”</b> Unfortunately, there’s some contradictory dimension info in this listing. Product Description states “17 by 13 by 18 inches.” The listing’s Comparison section and Product Information section both state 15.3 x 11 x 14.4 inches. None of these matches my own careful measurements of my two machines: Width 11” (27.94 cm) Depth 14.75” (37.47 cm). This is from the center of the bow-front drip tray to the rear of the machine. For spacing, recommend adding 1-2 inches (2.54 cm – 5.08 cm) to give space for the power cord, which protrudes from the right-rear part of the machine. Height 14” (35.56 cm). Here are some additional things to think about on height spacing: Opening Bean Reservoir Lid (left-top of machine). You need another 4.25 to 4.5 inches (10.795 cm to 11.43 cm) of height clearance beneath your cabinets if you want to be able to fully open the bean compartment lid without rotating/moving the machine. I don’t have such additional clearance above my machine, but it’s not been a big deal for me to pull it out and rotate when adding beans. BTW, the bean reservoir lid will not stay up without holding it up. <b>Using the Cup Warmer.</b> On the right-top side, there’s a heated chromed rectangle for a couple of espresso cups, so if you want to make use of that you will need about 4 additional inches of height clearance. <b>Using the Ground Coffee Chute.</b> The top has a narrow door in the middle that you can use to put in already-ground coffee. The lid only sticks up a couple of inches when open, but you will want at least 4 inches of additional space to use it. Otherwise just pull the machine out/rotate from under the counter when you want to use this feature. I tend to just use whole beans so I hardly ever use it. I suppose if you had a friend or family member that wanted to put flavored coffee (ick 😊) in the machine they could use this. <b>What’s in the box?</b> Well, there’s a coffee machine. 😊 And a one-use bottle of cleaning solution. My previous machine had an instruction DVD in the box, but the latest one did not. <b>Construction</b> Body of machine and drip tray are silver-grey plastic. The slotted cover on the drip tray is polished stainless steel. The polished metal scratches easily from the bottoms of ceramic/porcelain cups and over time can show signs of wear. Wish they had an optional non-scratchable titanium tray (for only an additional $400 😊). <b>Noise</b> It’s loud when grinding the beans, making the coffee, and when using the steam wand to froth milk. No stealth cups of coffee here – everyone in the house is going to know you are making a cup and come around asking for some! But this is normal for this type of machine IMO. <b>Water</b> Best to use bottled water (unless you are fortunate to have good soft water). I used tap water with my first machine and mineral scale caused problems. I did descale each time the indicator light machine told me to. For my new machine, I buy a few $0.99/gallon jugs of drinking water at the grocery each week and that works well. <b>Water Reservoir</b> You can’t hook the machine to a water line or incorporate a filter unless you are into serious coffee machine modding. The one-liter water container is on the right side of the machine and pulls out from the front. The container is smoky-transparent only on the side. If your machine will be situated against a wall on the right side, you will not be able to view the water level without pulling the reservoir out (unless you are completely out of water, in which case there will be an indicator light, and most tellingly, your coffee cup will be dry 😊). Unfortunately, because the machine will not show a water-level alert until completely out, it is possible to push the two-cup button and end up with half a cup of (very strong) coffee. <b>Coffee Bean Reservoir</b> There is a lid on the top left of the machine that you open to add whole coffee beans. It is not airtight. I tend to put in a smaller amount of beans from a separate airtight container rather than fill the bean reservoir to the max and have the beans exposed to air for a long time. If you are a heavy user maybe this strategy is not for you, as you would go through beans quickly enough for it not to matter. There is an adjust knob for the coffee grain size inside the bean reservoir. Best not to touch this if you don’t have to; it’s been set by the manufacturer. If you need to adjust, please refer to manufacturer’s guidance. You can’t easily get beans out of the machine once you have put them in. If you want caffeinated espresso coffee in the morning and decaf in the evening, you could perhaps grind some decaf beans and put a scoop in the ground-coffee-compartment in the top. If you want a half-caf espresso, the only ways are to blend the beans to be 50-50, or to separately make a “bean” espresso and a ground coffee espresso and then mix them. <b>“Does it make normal Coffee?”</b> It’s espresso and IMO that’s normal coffee, dontcha know. 😊 This makes espresso-style coffee, meaning that it uses steam that passes through finely ground and packed (tamped) coffee beans. It makes one or two cups at a time (not randomly – you can choose!). Some have inquired whether this makes “regular” or “normal” coffee; presumably asking about brewed or drip coffee. Drip coffee uses hot water (less hot than espresso) that drips through a coarser grind of coffee bean than espresso. <b>Making Coffee</b> A push of the one-cup button gets you a 6-ounce (about 180 ml) cup of coffee. For more coffee, you have two choices. Push the two-cup button, or push the single-cup button and then quickly right after the machine stops, push-and-hold the single-cup button. The machine will continue to make coffee until you let go. There are two knobs you need to know about. The “beverage size” dial on the far left varies the amount of water that goes through the grounds. If you want a traditional small, strong shot of espresso, put the dial at about the nine o’clock position (thinking of analog clocks here). Less water through the same amount of coffee makes for an intensely flavored shot. The other knob is the “beverage strength” dial, which determines how much bean it will grind for the shot. Honestly, I just turn mine all the way up and leave it there. <b>Can you make two shots at a time?</b> Sure. I almost never do this because I am greedy and want all the coffee. 😊 But if you are the sharing type, there are two nozzles. Just position a cup under each. The nozzles can be raised or lowered a couple of inches to accommodate different cups. Note that coffee always comes out of both nozzles even if you select a single cup. You may want to experiment with the one or two-cup buttons as well as the “volume” knob to get the size and strength of coffee desired. <b>Can it make a Caffe Americano?</b> Yes. A caffe americano is one or two shots of espresso diluted with hot water to make it like the size and taste of a brewed cup of coffee. There are a couple of ways to go at this. One is to use the steam attachment (and hit the hot water button) to fill the cup 3/4 full of hot water, then set the beverage size dial pointer to about the 11 o’clock position to make a shot of espresso directly into the cup. Adjust beverage size pointer up or down according to desired strength. You could also try simply turning the size and strength dials to maximum, and push the single cup button – but hang around while it is working because when it just gets to the end of making a cup, quickly push and hold the single-cup button. The machine will continue to run hot water through the ground-coffee-puck, making a larger cup of more dilute espresso coffee. <b>Can it make a Caffe Crema?</b> Oh yes. For most people when they refer to a caffe crema or crema espresso, they are talking about a really long shot of espresso. Crema is that flavorful tan froth that sits on top of a freshly -made cup of espresso. The amount of crema will vary depending on your choice of beans. <b>Type of Beans</b> I’ve used many types of beans in this machine over the years. You don’t need beans labelled “Espresso Beans” to make espresso! Remember, espresso is about the way you make the coffee, not about the type of beans. I really like medium-roast beans from Guatemala, as they have good balance. But this is a place where individual tastes vary. OK. On the oily-bean question. I have used oily and non-oily beans and have had no issues with the machine. Others indicate that oily beans have caused them problems, presumably with gumming up the grinder. <b>Built-in Frothing Wand for Making Cappuccinos, etc.</b> The frothing wand swings out to the right of the machine. As with the comment on viewing the level in the water reservoir, if you intend to put the machine flush against something on the right side, you are going to have issues using the frothing wand. Where does the milk go? Is there a reservoir for milk? Use a flat-bottom container; there is no reservoir for milk. I use a Pyrex glass measuring cup but you can buy frothing pitchers made for this purpose. BTW, use cold cow’s milk (cold milk – the cow is hopefully at a comfortable temperature). For some reason best milk to use is 2%, not whole milk, but it all works. Does it come with a frothing container? No, but I use a glass measuring cup and it works fine. How does it make the frothed milk? When you swing the wand out and turn the lever, steam comes out of the wand. However, I have observed that the first 10-15 seconds there is just water coming out, until it builds up enough temperature to be solid steam. So, it’s better if you wait and pour that initial water off and not let it run into your milk; when it turns to steam, stick the wand into your cold milk and froth away. I’ve not yet been able to make the cool designs in the cups that I see on TV, but by accident one time mine looked just like Kramer on Seinfeld. <b>Can it make hot water for tea?</b> Yes, but it is not optimal. It comes out as mostly steam from the frothing wand. Extend the frothing wand, put a cup underneath and turn the dial on the far right until steam/hot water hisses out. <b>Some Maintenance is Advisable</b> There are things that you must do to keep things working tip-top. It requires more maintenance than a drip coffee machine. Coffee pucks. Each time you make a cup, the machine will push the used coffee grounds “puck” into an internal reservoir on the left side of the machine. When the container fills up, a light comes on and you can’t make more coffee until you dump them out. A word of caution here – the machine “counts” the number of pucks from the last time that you opened the front door of the machine. It assumes that when the door is opened, that the grounds are emptied and resets the count. So, don’t open the door without emptying the puck-reservoir. Otherwise, it will overflow and cause grounds to spill out into the floor of the machine. Cleaning the Infuser. You should periodically clean the infuser (this is what pushes the steam through the puck of ground coffee). I do mine every Sunday. Don’t try this with the machine powered on – it simply won’t work because the infuser moves to a place where it cannot be removed. With the machine powered off, open the front door and pull the drip tray out. Remember to always empty the pucks and water from the drip tray anytime you open the door. To clean the infuser, look for the red buttons in the middle. Using your thumb and forefinger, squeeze the buttons and pull. The infuser should come out in your hand. It will probably have coffee grounds and other shmuckus on it. Just rinse it off and use a paper towel to clean and dry it off. This is good opportunity to clean out any other coffee grinds that might have accumulated in the bottom of the machine. Then push the infuser back into place. The red buttons will click when it is fully seated. I believe you can find a video on the internet on cleaning the infuser. Descaling. The minerals in your water will build up over time and can cause issues if not removed. The machine will indicate with a blinking light that it must be descaled. This light comes on after a manufacturer-determined number of cycles. I recommend using bottled water if you have hard water. I used hard water on my first machine and while it lasted nine years, I battled mineral scale. Please use the descaling sequence described in the owner’s manual. The machine comes with a one-use bottle of descaling solution. I find it more economical to buy the four-use bottles of EcoDecalk on Amazon, which are currently about $15 per bottle. <b>Not Really Intended for Business Use</b> This is intended for residential use, so it is not built for the kind of duty cycle that commercial machines undergo. As far as I know, the machine does not have a National Sanitation Foundation (NSF) rating. Commercial espresso machines are typically in the thousands of dollars. <b>Programmable to turn on in the morning?</b> Not an option. But it makes your coffee on demand, so it is nice and fresh.

I have owned my Espresso machine for more than a year and could not possibly be happier about the purchase (except for seeing Amazon ask me if I'd like to buy it again on sale for 33% than I paid). I use the double-espresso button in a double wall coffee mug, then add 10% half and half cream. At first, I had the "amount of water" dial at the max, to make something more like an americano coffee. Over time, I dialed it back to the default setting (straight up, in the middle of the two extremes) which makes true espresso. I went from drinking 4+ Monsters/Gurus/Red Bulls a day to making 3-4 double espressos. A 1lb bag of espresso beans that costs $10-16 will make somewhere around 50-100 double espressos. I can make coffee for a month spending what I used to on energy drinks in a day. I've used Tim Hortons Chai Tea bags and used the frothing on some 2% milk to make an AMAZING chai latte on weekends. As other reviews have stated, the machine will treat you as you treat it. Every time I empty the puck reservoir (once every 2-3 days) I quickly rinse inside it with hot water with a dab of dish soap in it, and do the same for the drip tray. If you don't use a bottle brush, cloth, or sponge on the drip tray when you wash it, it will certainly develop a 'film' on it. That being said, wiping it down only takes a few seconds, and getting inside the small corners/cracks between sections using a bottle brush only takes a few seconds more. Once every two months I have to descale the machine. I pour 1/5th a bottle of $10-20 descaler solution into the water reservoir, press the flashing button, turn the steam valve to "open", then come back 20 minutes later to turn the steam knob off and empty the bowl I put under the steam wand. I empty and rinse the water reservoir, put it in, put the bowl back, and turn the steam knob back on. Come back in another 20 minutes, turn the steam knob off, empty the bowl, fill the reservoir, and make an espresso. The only other cleaning (which I perform the lease often because of this one restriction) is for the grinding disk / inside path. You first have to ensure the machine is powered off (I guess so you can't cut your fingers?). You squeeze the red tabs, pull the centre component out of the inside of the machine, and rinse it under warm water. give it a light rub down with a damp paper towel. You pop a bottle brush in and out of the machine until all the small bits of ground beans that didn't make it into the waste container are out, then put the machine back together. That's it. If you have 3 minutes a day, and 30 minutes a week to spend on maintaining your machine, I don't see why you won't get 14 months of daily use and counting like I did. By far the best machine I have ever purchased, and one that has paid for itself in per-coffee savings several times over without even considering the time saved not having to go buy them.

Après environs un mois d'utilisation à la maison, je n'ai que de bons commentaires sur cette machine automatique. Elle est utilisée pour faire environs de 4 à 6 cafés par jours Elle est très facile à utiliser et à nettoyer. La température n'est pas ajustable mais celle-ci nous conviens très bien. Bac d'eau et de lait facile à remplir et nettoyer. Je recommande vivement.

I bought this machine for my company, and it works very well, very easy to use.

Muy buena cafetera, cuando llegó no funcionaba y aparecía como si no tuviera agua cuando sí tenía. Antes de devolverla o reclamar, miren en Youtube un instructivo que muestra el porqué de este error, es solo presionar un cable blanco detrás de la cafetera y ya está. Es una excelente cafetera, muy fácil usar, fácil limpiar y hace un expreso excelente. Adicional, también sirve con café molido, que es un plus. Muy recomendada

La simplicidad de uso , el costo beneficio y la calidad del producto; compre otra máquina de otro fabricante y quede decepcionado, ya que solo funcionó 2 meses , la cambiaron por otra igual y funcionó 1 mes , terminaron por reembolsarme mi dinero, así que decidí comprar esta ya que mi hermano tiene este modelo y nunca ha tenido problemas y le da un uso constante después de más de 2 años de uso, me gusta que no tenga complejos controles digitales , esto asegura una vida más larga sin problemas