ASURION 4 Year Musical Instrument Accident Protection Plan ($125 - $149.99)

I bought an extended warranty for a digital piano that my kids would be able to learn on. The piano broke (electrical failure) after 2 years, and the warranty process was super simple - we were able to get a replacement ordered same-day - the entire process took about 15 minutes.

After 2 years of my purchase, the process was super fast! Recommend!

Very easy to Communicate with customer service

Usually I don't purchase extended warranties. I always thought they were a waste of time, that there would be one of three likely outcomes: I would lose the information when I most needed it; the process of getting the merchandise replaced would be so complicated as to be prohibited; or the company would pretend that you do not exist. I'm happy to say that I was completely wrong. The reality: My drum pedal malfunctioned. I easily found the information to contact Asurion. They sent me the necessary information informed that I needed to send them the defective merchandise. Within less than a day I had my refund. I couldn't be happier.

I purchased an inexpensive digital keyboard from Amazon. It worked great for my requirements even though it was a very low-end product. However, my granddaughter accidently bumped my coffee cup and it spilled all over the supposedly waterproof cover I also purchased just for this possibility. The coffee soaked right through the cover and into the keyboard. I immediately unplugged the keyboard and attempted to clean everything, using isopropyl alcohol and low-power, low-heat air blower. (I worked for 20 years in the computer/electronic industry) After a period of blow-drying and then allowing the keyboard to stand with good air-flow for a few hours, I tried to use it. All the keys worked except for the E above middle C. I tried several times to re-clean it, and it worked intermittently just after cleaning, but then after an hour or so it stopped working completely again. After several more attempts, I gave up. The keyboard was basically useless without that key right in the middle of the keyboard. So I contacted Asurion, not knowing if this accident would be covered by my warranty or not. They immediately validated my claim and issued me an Amazon gift card in the amount of the purchase price of the keyboard. I am extremely pleased with their service and the speed at which they resolved my issue.

This was the first time I used the insurance, I was expecting to have the product to be fixed or replaced, but none of this happened, instead they reimburse me for the cost of the product and cancel my 4 years coverage after shortly completed the first year and no reimbursement for the unused remaining years, that's the only thing I was unhappy, everything else was great.

I’m very satisfied with the fast approach and the fact that everything was done quicklyI highly recommend it to everyone!

I submitted my claim, they accepted the return without any hassle and refunded my money via gift card. This purchase was over a year old. Luckily I was able to repurchase the same model and get another protection plan from Asurion. Highly recommend.