Breez Eco Smart Air Conditioner Controller for MiniSplit, Window, Portable AC| WiFi, Alexa, Siri Shortcuts, SmartThings, IFTTT, Free App, NO Subscriptions | Schedules, Geofencing, Comfy (Black)

Hi, Usually, universal IR remote like this one is a hit and miss and I was under impression that I will have a similar experience with this one. Boy was I wrong!! This is a superb product and works beyond my expectations. PROS: 1. Easy to set up. 2. Easy to operate 3. Customer Service 4. Relatively good App 5. Nothing else to add, it just works!! CONS: - not really a CON but more of a suggestion 1. They could add the following function in the App - Sleep mode. The way this works on my AC is that when set in sleep mode, the AC will keep the current set temperature for 2hrs, then raise the temp by 2 degrees and finally bring the temp down to the initial temp after 4 (I believe it was after 4 or maybe 5hrs). With this setup you fall asleep nice and comfortable and wake up nice and comfortable while the temp goes up a bit in the middle of your sleep. Going back to their Customer Service, I couldn't believe that they called me back (twice) the next day after I send them email about an issue I had. Not just called me back but resolved both my issues on the spot! 1. One of my AC’s is an older model and has a screenless remote controller. I like my temp. showing in Celsius (don't ask me why) and my AC was not listed in the APP (but I could still operate it with the app by using the generic one) so I send them an email. The next day they called me and had me point my remote controller to the device and run through all the commands so they can capture them on their side. It took about 10-15 min. I was told that my AC will be available in the app in the next 24-48 hrs. Lo and behold, he called me the next day and voila, my AC was in the app with the ability to change btw F & C and had almost all the functions that the orriginal remote has. 2. Few days later, I noticed that whenever I used my Harmony 665 (Universal remote for my TV, Sub, cable box etc) it was sending "double" commands to my TV. Then I noticed that whenever I used my Harmony, the Cielo box would light up! Again, I emailed Cielo and the next day I received a phone call where he asked me what is the problem and in few minutes he said "ok, I've disabled your Harmony from connecting with the Cielo and that was it!! No more issues. I've only used this device (I bought 2) for about a month now but so far beyond my expectations and to have a Customer Service that actually responds back withing 24hrs with a solution is a gem in nowadays! I'm a happy customer, I can tell you that!

Waited a couple of weeks to review. I have a Mitsubishi mini split, multiple zones. Bought for my first floor which has 2 air handlers, thought it would just turn on 1 unit, but gets both which is great. Have an open floor, one unit close to the island the other above the window. Remote is to the left of the window. Bought it just for the remote, control from anywhere function, so can’t speak to people complaining about other functions. I have 2 thermometers on the floor and temp on the app is very accurate. Easy to program for auto on/off schedule. App lets me know when it is on or off. The remote that comes with units are in a drawer. Only needed them for initial programming, which took 5 minutes. No issues at all, hopefully they go on sale for Black Friday, I will be purchasing more. Update 12/27 So ended up purchasing several more units for additional zones and am very pleased with them. Have not had any connectivity issues with WiFi. Has only been a month or so, but for all the applications that are available with the app, it’s hard to beat for the price. I use the “comfy” setting in e saver, and that will turn the unit on and off when it reaches the set points. Easy to set up and it sends notifications to my phone when a setting is executed and can see the room temp in the app as well. My only concern which is not major, but not sure if the eco breeze has a thermostat which senses the room temperature or if it’s being read at the air handler, which would not be as accurate a measurement of room temperature. I will investigate this further. Update: 8/2025 Units are still functioning perfectly. Maybe once or twice a unit lost connection, I have 5, but reconnected easily. Also the vane adjustment allows the swing door to move up and down automatically, allowing better circulation of the air. I have ceiling cassettes. Haven’t used the Mitsubishi remote in almost a year. Very happy with this purchase

Not working. Returned, I've got a refund of 5 AED instead of the full price of 405 AED. Scam.

I couldn’t find the model while configuring the device and the support team helped me over the phone to configure the devices with few simple steps. Highly recommended product.

Fácil à programmer et utliser

When I wanted to buy an item to control my heat pump, I hesitated between this one and another popular branch. I finally went for Cielo after some research, and I'm glad I did it. The Cielo Breez Eco was working good with some custom remote control until I decided to write to support and request some adjustments. They answered right away, and we scheduled a call, in which the compatible commands were properly sent and interpreted by them from their side. The same day, the called me back, and they changed the remote model for me to comply with what I was requesting. That was a great experience and a level of support I have never received before. Top level support!!! Everything is now up to my expectations and I know they are available if I need them again. The App is very easy to use and you can setup schedules easily, I cannot complain. The whole package is great !!!

It’s a very good and handy product, works right away and makes controlling a split unit easy. Very quick customer support when/if issues happen and they manage to help you immediately.