Brother HL-L3270CDW Compact Wireless Digital Color Printer with NFC, Mobile Device and Duplex Printing - Ideal -for Home and Small Office Use, Amazon Dash Replenishment Ready

11-10-20202020 sucks, but my printer is doing great. Still prints fast. We probably print like a page a day, sometimes we print 10. So that's like 400 pages maybe over the course of a year. I don't get any paper jams, or have any of the problems I had with all the other printers I've had to deal with. I am tech support, so I deal with my companies broken computers and printers all the time.1-3-2020Two and a half months later I still love it. We are probably nowhere near the 1800 pages or whatever number it was before the cartridges run out of ink supposedly. I have avoided updating the firmware hoping that will not be an issue for us. It works great, why would I want to update firmware? Over the last 20 years I have dealt with so many problems from so many HP printers, and this one just works flawlessly.My only complaint is that if I print a color picture the lines are not as crisp or Sharp. They still look okay. We just get our photo pictures printed somewhere if they are important. I have not tried it with photo paper, and do not intend to. We have mostly used it to print pictures to cut out for my kids projects to stick them to poster boards for presentations, and it was more than satisfactory. We have also used it to print Maps for road trips, it was okay, good enough...Bottom line is printer works great, app to print from phone is awesome. It prints from my network, I have not had issues with one computer printing to it (we have several). I would buy again.I have still not been compensated for this great review but would gladly take handouts!10-15-2019 brand new today.Quick review: IT'S BIG! HUGE! 2-3 time larger than my 10 year old HP. 50 pounds! Setup wasn't hard, but could have been easier. Prints look great, prints fast, using only for minimal household use. Printed easily from my Android phone using brother print and scan app. I didn't get anything for this great review.

Brother makes the best Lazer printers. With the wireless printing I can print important documents from my phone and computer. It even prints on thicker paper without issues. After having this for a few years I still haven't had one office space thoughts about this printer.

First - this is my third attempt at purchasing a laser printer for a home office. I went through two identical HP CDW printer scanners from a big box membership store. Thank goodness for their return policy since they both died within 3 months. This printer installed on my Windows 11 platform easily and prints look good, even on low quality paper. I'd give you a more detailed review of the quality, but I am no expert and others have already done that. For me, prints look professional, but I am no graphic artist. The installation was a bit more old school and reminiscent of Windows 7.As other reviewers have noted, it is hard to use the installation CD on a MS surface with no CD drive. But it doesn't matter, the Brother online installation software works just fine. You do need to go into the tools after they are installed and update the first installation software package. That’s normal though. I was initially confused after installing the software and drivers because it showed a scanner tool (after reading reviews, I decided to get one without a built-in scanner). I had to double check the box to make sure I wasn’t shipped a printer with a scanner. Once I clicked on the tool, it disappeared. Apparently, it detected the printer model and removed the scanner tool icon after the fact.I do appreciate the older installation applications that don’t overly rely on an “online service” for installation and use. I have found them to be very unreliable. This just installed the software then updated the firmware and it works, but I am very familiar with older versions of Windows and software installations.

When I purchased this printer less than 2 months ago, I was very excited to use it in order to streamline our restaurant/bar menu printing process. This listing boasted the capabilities of auto printing duplex, high quality color, and speed. Since day 1, this printer has delivered on none of these qualities. The only thing is has delivered is a headache and time wasted each time I had to use it.1. Color - Every time I hit print it's a nice surprise to see what color it's printing for the day. Will it be the nice light dusty blue my file shows, a bright blue raspberry, or maybe purple?! As of recent it's been an interesting dyed looking combination of all three. The color is so inaccurate and inconsistent I can't even imagine feeling comfortable selling this as a 'color printer'. Perhaps a "you get what I feel like printing today" printer.2. Speed - While this printer does print somewhat quickly on the days it decides to work, these days are few and far between. More frequently, the printer will cancel prints mid-job requiring the job to be resent and adjusted to line up with the last page printed, adding an extreme amount of unnecessary wasted time to a print project.3. Duplex "Capable" - When I purchased this product, I was careful to do research to ensure that it could print on A5 paper, as this is the dimensions of our menus. I was thrilled to find that it was, in fact, A5 compatible. Another important box to check was finding a printer that was auto duplex capable, as our menu pages are front and back. Upon receiving this machine, I could not for the life of me figure out how to get it to print duplex for these menu sheets. It was not until I was deep down a rabbit hole on the phone with support that I tried to send a file to the printer to duplex via Microsoft Word and it prompted a pop-up that the duplex option is not compatible with the A5 size. The support staff had been unable to share that very important piece of information with me. The seemingly random page sizes it is compatible with are A4, Letter, Legal, Mexico Legal, and India Legal. So now we have a printer that can't print color accurately, is not fast, AND cannot print duplex on the supposedly compatible paper size that we need it to - unchecking all of the boxes we had checked before ordering it.4. Support - Possibly the most frustrating issue of all is being sent to a support team that seemingly knows nothing about these printers or printers in general. After numerous conversations and hours of time spent on the phone, nothing has been fixed and the support staff repeatedly gives up on finding a resolution for the issues.5. Return Policy - The two best words to describe this printer are inconsistent and unreliable. My place of business has been a Brother user/purchaser for years and has had good experiences with these machines in the past. For this reason, and because the printer has OCCASIONALLY worked since purchase, I was hesitant to return the item, thinking issues could be resolved with a support specialist and because we did really need a printer for our business to run as usual. The return policy is only good for 30 days - I am now less than 2 months since we received this product and am unable to return it to either Amazon OR Brother. After spending so much time trying to get this machine to work correctly, I am really under the impression that it is just a defective product/brick that I am now stuck with. It doesn't even make a pretty paper weight.Please be WARNED. I don't ever write reviews, but this is one that I feel passionate about as I have spent so many days/hours trying to get a brand new product to work correctly - on the brink of mental breakdown each and every time. Because Brother's support staff is so unhelpful, please know that when you make this purchase and run into issues (and you will), there will be no one to help you and you will be on your own.Do.Not.Buy.This.Printer.