eufy Robot Vacuum and Mop X9 Pro with Auto-Clean Station, AI Obstacle Avoidance, Adaptive Pressure Cleaning with Rotating Mops, Carpet Detection with 12 mm Auto-Lifting Mops

First off, I rarely write reviews. This isn’t being paid for. I just want to help those who struggle to analyze all the different brands and types. I purchased my X9 during Prime Day for an additional $180.Listen, even at full price, I would buy this again!!!I had an old eufy vacuum that worked for 5 years, so I knew they make quality products (also got that one on Prime Day like 5 years ago). Onto the X9After 5 days of use, here it goes:The mapping/routing:It mapped my house on its first go round. It did a great job mapping, but broke apart rooms differently. This was an easy fix as you can merge or split rooms directly in the app. No issues whatsoever. My entire first floor is about 1500 sq ft and all ceramic tile. (I detest mopping these and after a day, you can really see dog hair and spills from drops of water after washing hands, etc.).You can establish a schedule, send it to a room/s, or create a zone to send it to.It can vacuum, mop, or both, and you can set certain levels for each, e.g. suction power, amount of water, once or twice over an area, etc.Obstacle avoidance is spot on. Goes around chair legs and power cords and labels them on the map. I hated having to pick up every little thing with my old one. My old one would also get stuck on things where as I have not had that problem with the X9 as it avoids these things.The vacuum:This is the easy part, it has great power. Better than my 5 yo vacuum by far, and I had no issues with that one. It has the rubber roller, and I haven’t seen it get tangled yet as my old brush would. You do have to manually remove and empty the dust bin, but this is very easy and doesn’t create a mess (not something I would say of my 30c, I hated cleaning that thing). Not a whole lot else to say here, it does an awesome job and is easy to clean.The mop:This one didn’t start off so great. I did my first run, and the mop left spinning streaks you could also see the right tire leaves a track that the mop doesn’t cover. I had set the function to vacuum and mop, on medium amount of water, and 1 time pass with cleaning the mop pads every 10 min. Not happy! But I wasn’t going to give up as I know my floors can be difficult. They’re not glossy, and they dry dull, so little flaws are seen even when I mop with a bucket.Run #2, I set it to high water ( I live in AZ, and things dry quickly here, so a little extra water can only help). This one was a little better, but not great either. I wouldn’t invite friends over and brag about the new crappy robot mop. It had me contemplating returning it.Run #3- This time I set the cleaning to the specific zone I wanted, set the water to high, cleaning the pads after 5 min, 2 times pass (this creates a cross grid pattern as opposed to back and forth) and mopping route as dense (this option is only in “mop only” mode). I also emptied the tap water (it’s very hard here in AZ) and poured in filtered water from my Brita Pitcher (funny right, but I was going to give it my all this time😂). Oh yeah, and after run two, but before three, I was cleaning bath mats, so I took the mop pads off and put them in the washing machine (I didn’t dry them!); I figured maybe the pads still had whatever from the factory on them, so why not throw them in the wash!Results… NOW THIS IS WHAT I PAID FOR!! No more streaks, floors very clean. Love it. I’m not sure which or all of those things I did between runs 2 and 3, but whatever it was made a HUGE difference! There were minor tracks from the right tire, but not noticeable once dry. This thing is a keeper!So here’s my take after five days:I run the vacuum only 5 days/weekI run the vacuum and mop 3 days/ weekIf there’s a particular spot that I want cleaned a little more, I run it in customize mop only mode.I leave the water on high and set to clean the pads after 5 minutes, and I also still use water from my Brita.All-in-all, this was an outstanding purchase! My floors were a constant downer before and I didn’t have the time or energy to mop them 2-3 times per week, now they’re fantastic everyday!Get this X9 if you have lots of tile floors, pets, kids, or a combination thereof, you’ll save your sanity and you won’t be disappointed!I’ll try to come back in a month and update this, maybe add photos or a video.*Update*Four months later and still going strong!!!Absolutely love this vac/mop!!!I no longer use filtered water, I simply use tap, and everything is great. I still throw the mop pads in the washing machine with my bath mats every week or two and that seems to prevent tire marks or streaking. Also, they added an additional feature where you can select “edge-hugging deep mop.” It’s a pretty good feature.All-in-all, this is the best money I’ve spent on a household product. It cleans my dark tile floor’s spectacularly. I saw that this is now around $650 for Black Friday and it’s a steal at this price!

I had an old bounce around eufy vacuum that we replaced with the X9. Our house has a combination of laminate vinyl, tile, carpet, and area rugs the X9 handles switching flawlessly. As part of the start-up process you have it map your house. The first pass at doing this it got off somehow and the map was skewed with parts of it double mapped in different locations, that really threw the robot for a loop. Once I deleted the map and remapped it it worked flawlessly.Tech support was prompt and very helpful in instructions on how to share the device between 2 phones so both of us can control the schedule, no-go areas, and start an unscheduled cleaning for those oopses.The vacuum is so much better than the old S11. It filled the dust bin completely full the first few times it ran. After about a month it is now half full each time. The mop water was the same, completely muddy the first few times it ran and you could see swirl marks on the floor. Now it is dirty but not completely muddy so it is definitely catching up with the cleaning and no more swirl marks which I assume was imbedded dirt it was breaking loose. We have it cleaning 1250 square feet (it tells you in the app) and to vacuum and mop it takes 2 hours and completes it on one charge. That takes nearly a full tank of water since most is vinyl and I have it set to use the most water.It is much better at avoiding obstacles and getting stuck than the S11. In a months time we've had one time that it caught the string on some clothing on the side brush and stopped (it did send a notification through the app).There are still some very minor inconsistencies in the app. For example. I set a no pass barrier across a bedroom door and then told the vacuum to to clean a ZONE that included that bedroom and the bath connected. It did that task fine but then I had it mop the bathroom using ROOM and it wouldn't cross the barrier at the bedroom door and it only reported that it finished the task not that it couldn't get to that room, would have never know had I not been standing there. So it worked one way but not the other and didn't give an accurate report. That is the worst I've seen so far and definitely not worth a lower rating.I read lots of reviews that said it didn't pick up debris as well with the side brush. I have not seen that at all. I have been completely happy with how easy it was to set up and how well it's cleaning. It does a good job.

The media could not be loaded. I received my Eufy today and couldn’t wait to unbox it since I’ve had their basic robot version and loved it, but was looking for mapping and mopping so I ordered the 9X Pro. I followed the directions and after installing the app and firmware updates, I got an S1 battery error. After turning it off and then on, the error cleared. I filled out the water tank and did the mapping and that was great. I did the first vacuum only cycle on an hallway, and wasn’t impressed. Then did a vacuum and mop cycle, and I received another error that there was not sufficient water in the water tank (I had just filled it to the max level as indicated). I pulled the clean water tank out to double check and when I inserted it back to the base, no error but the mops were dry, and off it went vacuuming and mopping (with dry pads). I checked again the setting for the mopping cycle to indicate the amount of water for the mops and sent it to vacuum and mop again. Same water error and after removing and placing the water tank, off it went mopping with dry mops for the second time.I wanted to like it so bad that I sent it on its next mission to clean my kitchen using vacuum mode. It missed anything that is about 3 inches away from the toe kick and fails at cleaning corners.Having owned a very basic Eufy robot (eufy BoostIQ RoboVac 11S MAX) I was hoping the much more expensive and “smart” version would be at minimum as good as the one I’ve had. But not only has it thrown errors out of the box, but even the basic task of vacuuming is performed poorly. As for mopping, I can’t even judge because this smart robot can’t sense that the tank has water! Video shows how it misses things on corner and cabinet toe kick.

Juste WOW! cet aspirateur / Serpillière est juste parfait! Il nettoie et laisse les sols brillants et propres, le tout silencieusement et rapidement. Il crée sa carte des pièces rapidement. Il retourne à la base laver ses brosses (il ne se perd jamais dans la maison) et reprend son travail exactement à la même place qu'il a arrêté pour aller nettoyer ses brosses. L'application averti lorsque les bacs d'eau sale et d'eau propre sont à remplir. L'appareil averti lorsqu'il retourne laver ses brosses etc. Nous avons deux chiens à la maison et plusieurs perroquets en liberté (pour ceux qui ont des perroquets, vous savez que des perroquets font tout un gâchis) et cet appareil ramasse les poils. plumes et graines à la perfection, de même que toute saleté. Il lave les sols sans laisser de zones non propre, un petit ange est arrivé chez nous! Si je pouvais donner plus de 5 étoiles, je le ferais. Merci Eufy!

The media could not be loaded. Wow. I own 4 eufe vacuums. And this one so far is the best for area with hardwood Flores and tiles. Really great. As first impression.

This product was awesome for a few months. When I got some error codes I was told to return the item to eufy and they would send a replacement. I have been dealing with them for over a month and still don’t have a replacement as promised. This is a pretty expensive item to have to fight them to come good on the warranty.

I used this product for a month or more. In terms of doing the actual cleaning it did a perfect job. Especially if you enable 2xedge mopping it almost doesn't mean any spots.The interface and mapping are wonderfully designed.However wifi connection issues made it useless. I had to reconnect 4-5 times a day by resetting the wifi connection.I called Eufy but no solution. They said even replacement wouldn't work. So I initiated a return directly via Amazon and got my money back.