☀️ Elevate Your Outdoor Experience with Effortless Elegance!
The ALEKO Automatic Retractable LED Awning is a 13' W x 10' L motorized patio solution designed for optimal shade and UV protection. Featuring a durable polyester water-resistant canopy and a robust powder-coated steel frame, this awning combines functionality with style. It includes a motorized system for easy operation, LED lighting for ambiance, and all necessary materials for a straightforward DIY assembly.
K**R
Unhappy customer.
Very big mistake to buy this awning. Installation was difficult but with the help of family we got through it. Looked nice. And the second time we opened it and retracted it something happened to the motor and the awning shot out damaging the arms and plastic gears and parts of motor flew out all over. Lucky no one was hurt. Do not want a replacement from Aleko and we were told to send it back at our cost for shipping plus we will have to pay 15% stocking fee. Have been trying to reach Aleko for two days but not returning my calls. We need to ship all damaged pieces by May 27 to get a refund. Very disappointed with Amazon for selling such an inferior product.
A**H
Aleko retractable awning
My husband and I put this item together using instructions that came with it, some parts were a little confusing but we got through it and it is up and working great.
R**N
Seems to be a good system.
Unfortunately the box had a hole when it arrived. Then found some damaged parts and missing parts.
D**D
Total Garbage and dangerous item
As a long time buyer and Amazon shareholder I can honestly say this was the worst product I have ever purchased from Amazon or anywhere else for that matter. Amazon should be ashamed to have this on their site and they have been informed.Arrives in hundreds of pieces with lousy instructions.Managed to get it up only to have it get all caught up in the wiring breaking allthe lightingThree days later it shot out like a cannon without even touching the remote and missed smashing my head by inchesNow in a battleto get refund as the company won’t refund and Amazon fighting with the company to get me some kind of resolveThis thing is pure junk. Run !!
T**
Best awning ever!
This awning is great for the price! You really can’t beat this price for an electric awning. It’s works just fine and the lights are an added bonus. I will just say that it takes a lot of tweaking to get the arms to go in properly. You have to adjust the arms in the front of the awning in order for it to roll in the right way. We have a camper so the adjustment was something we are used to. If you are not familiar it could be frustrating but you can watch videos on YouTube to understand it fully.
K**H
You get what ya pay for...
Watch video! Watch video! Ya the video is outdated and the instructions are horrible. Expect at least a full day 10+ hours of installation or split it up over two like I did. Was missing parts and now it's my job to identify what was missing. Product tore as soon as it was retracted first go around. I like it but wish I would have just spent the money for a better brand. Brackets literally snapped off and hit me in the head... Ouch! Customer service is ridiculous... I identified what I needed but now they want part numbers and pictures. Thanks.... Add to your pathetic broken product and worthless poorly translated Chinese English instruction. At least my house stays cooler but it looks like crap.
L**O
Dangerous Awning. Look elsewhere.
Look elsewhere. I purchased the Aleko Awning because of the price. I should have just bought a higher quality awning. The Aleko Awning comes in thousands of pieces in multiple plastic bags. The instructions are extremely difficult to make out and decipher. You most have to go by the pictures. Thousands of nuts/bolts and washers to be assembled including electrical wiring for the motor and LED lights. It is an EXTREMELY LONG PROCESS and unless you have help will take a few days.The awning support brackets on the arms are made of a aluminum that cracked and completely shattered upon opening. The motor deployed the awning at a ridiculous speed, snapping the springs and mounting bolts of the Awning off of the house. The awning came out way to fast and is now garbage. Beyond and repair.Please if you made it this far,save yourself the time and money. Do your homework and look for another product.This is a dangerous product.
T**.
Instructions are terrible. Metal dented and scratched. No customer service.
Instructions are very lacking. Practically useless. Even videos need more specific details.Metal bars came dented and scratched. Contacted customer service by email and an automated response that a ticket was created but even after a 2nd email no actual response.
G**F
Electric Motor Shot
This is the worst product electric motor is now shot, I can not close awning, it's stuck open and I can't close it manually
C**E
Auvent
Un peu complexe pour l'installation mais le produit final est comme sur la photo et encore mieux. Je suis très satisfaite du produit. Beau rapport qualité-prix.
A**M
Very impressed.
Installation wasn't bad at all if you watch the YouTube videos and paper instructions. The only material that was lacking was the bracket installation. I understand that you can have different structures it can be mounted to, but some examples of wood installation or brick installation would have gone a long way. Other than that I'd recommend this product with the performance thus far. Perhaps in a few mo ths I'll have a different opinion, but so far it's been great.
R**A
good
good
Trustpilot
2 weeks ago
2 months ago