NordicTrack Commercial Series: Premium Foldable Treadmills, Incline & Decline, iFIT Membership Required to Access iFIT Content & Features

We were on the fence on purchasing a high end treadmill. We went back and forth between Peloton/Sole/NordicTrack. At the end of the day, we chose correctly. I had read that NordicTrack has the best library of scenic/guided hikes and runs, and boy do they ever. Between my partner and I, we've gone for runs/walks in Vietnam, Italy, Romania, Tanzania and Hawaii. We've created custom warm up routines that we can schedule on the calendar to get going before a proper run. We've also been able to watch our favorite tv shows and movies while we workout if we're just looking to turn our brains off while we get our steps in.If you're looking for a plain treadmill that just does basic functions, this is probably overkill. If you're looking for extra content and guided runs and walks, the 1750 will be exactly what you're looking for. All the iFit extras are what make this machine great.Some positives:Hardware:The manual adjust for elevation and speeds for guided workouts are seamless and quick. The speed adjust on elevation is especially impressive compared to some other models I've used. The treadmill itself has a great "cushion" on impact for running. Very easy on the knees. It has a solid base and feels firmly rooted to the ground.Software:Love the extent of iFIt workouts and trainers. The search features are great at finding you new workouts with new trainers/locations. The ability to listen to music (whether Spotify or Last.fm) gives your workouts an extra level of intensity when you need it. The ability to watch Amazon or Netflix while walking/running is also great. The video and audio quality is great, and Bluetooth works pretty well with our Airpods.Some things that could be improved on the software/hardware side that would make it 10x better:Hardware:USB slot on the side: If you rest your hand (to brace) while using the menu, I'm often getting shocked by the UBS slot. It's pretty annoying, but it's not a deal breaker at all. I think moving that to the bottom where you wouldn't necessarily brace your hand would be a better solution. One additional annoyance is that Bluetooth gets "hung up" sometimes and it just won't connect. I've learned to turn on the machine and get logged in before putting my Airpods in. This has caused me to have to break previous habits because I normally put my Airpods in before I workout. The easier fix I've found when this happens is to hit the power button and wait a few seconds.Software:A separate slide adjuster for Spotify so I can listen to my music while going on a guided workout. The volume is identical for the trainer and Spotify so I can't hear them over my music. Means that I have to resort to last.fm. Last.fm has the separate slider. Not a deal breaker, but would be a small change that would be very nice.The ability to "link" workouts. I have a programmed warmup and would love to link workouts together without having to go through the cooldown and summary and then manually queue up the next one.All things considered, a great piece of equipment that has aided me in losing some serious weight over the last month.

My wife wanted a good treadmill anddid adequate research when picking this one out. She has always been thorough in her research when shopping for big items. The NORDICTRACK brand name was a wise selection. As far as I knew they have been in the fitness equipment for decades and are known for quality.It arrived right before Christmas 12/23. As this was her choice for a major gift for the holiday.12/27 Easily assembled in less that an hour following the video link. Nice tools came with the product and made the assembly easier.She went through startup and couldn't get to the main screen. After 45 minutes of restarts following the prompts to a point where the screen, repeatedly would not advance to the next menu. She reached out to tech support. Several attempts, including a complete reload of software, in a close to 2-hour phone session, all of led to the conclusion that our console (smart screen) was bad and needed to be replaced. The technician informed her that she would receive a phone call or email the next day or Monday on the part being shipped. Never heard back from him. After the weekend, and hearing nothing back, she was ready to ship it back. She has no patience when promises of service responses go unanswered. Right then, she scheduled a return order to send it back. I calmed her down and said let's wait and see what happens. It's the holidays and there may be delays. Throughout this whole time, I received calls from the shipping company and delayed the pick up. I truly believed that NORDICTRACK would come through to service a new unit. This can’t be anything more than a fluke occurrence.1/2/25 My first call following up to see if there was any progress to our tech support. Spent an hour and eighteen minutes dealing with someone checking, on hold, checking, on hold….”Yes, we see your claim, please hold….parts are not available” “we will let you know”All the time given me on hold was an opportunity to research online a few things. I learned that the president of NORDICTRACK had resigned a few years back. Right around the time there was a class action lawsuit over defective equipment. Also, NORDICTRACK was sold to another company. IFIT/ICON basically.1/7/25 My next call was just past closing time, oops.1/8/25 Over my lunch hour, I made 4calls. Total time around 26 min.First to a service rep who was European, I’m guessing a rookie, had trouble with the language, wanted me to troubleshoot the machine like it was a new service call. Through my frustration, I told her this wasn't getting my service claim, which had been in progress with service, any closer to a solution. I fact, it was a setback and I ended the Call.Second one I messed up my choice in automated choicesThird call was getting somewhere until he accidentally put me back to a recording explaining all my questions could be answered Through IFIT website.Forth call, was a rep who seemed to be very helpful. Saw the order for a new console, checked availability, said she would expedite the part, and I would see it in a few days. I was elated….for a few days. Then….she asked for photo of the serial number on the frame. I wasnt near the machine. I was sitting in my car on my lunch hour. She gave me an email address to send it to. When I got home, I took the photo, sent it, and got a response that it was recieved. Feeling like I was finally seeing the light at the end of the tunnel. AND THEN…..nothing1/14/25, 29 minutes on this call.The rep easily found our service request. I provided the nessecary model and serial number. Put me on hold, and came back to tell me that PARTS WERE NOT AVAILABLE.I finally said. I'm done, cancel all requests. We will be returning the treadmill. Very Disheartening feeling after all the time on hold a various srevice people leaves me feeling like I got played by the whole group of customer reps and that for all the time I was put on hold was nothing more than reaching out to their supervisors and delivering empty promises and deceived me to delay this being resolved. Basically-”tell them we have the parts and we’ll ship it”So I acquired a pallet since the original box was gone with holiday wrappings. Also various shipping supplies and strapping. Bundled everything up tight, Next call that came from the shipping company I set the time for pick up, and sent it back. I gave them far more chances than I should have. And much went further to try to resolve this than my wife wanted me to.

We have now run/walked/jogged on the Nordic 1250 Treadmill for just over one-month and we remain extremely happy with this awesome purchase. Positives: Very quiet, Incline and decline work great, speed and distance accuracy awesome and easy to negotiate changes in speed and incline/decline, AWESOME fan to keep us cool. Also, as long as you follow the very careful instructions, this was pretty simple to assemble with 2-persons and ALL tools were included. Took about 1.5 hours to fully assemble. Cons: the buttons to increase/decrease speed/incline are a bit difficult to see in a low light situation; also, we do not use the iFit program, but the computer will freeze at times and not let us get started - we have to unplug entire unit a couple of times to get it to reboot sufficiently. Would love if this treadmill could be operated 100% independent of the iFit and computer - we only use this for jogging, walking etc. and only when weather does not allow for outdoor activities. Finally - word of advice - when you have this delivered, be sure to have it delivered to the room you plan to assemble it in - this treadmill is crazy heavy and requires at least 2-people to move it around. ONCE it is assembled and the storage mount is installed, it is easy to move around with the base rollers. But word of caution - it is heavy.