Eargo 7 Virtually Invisible Self-Fitting FDA-Cleared OTC CIC Hearing Aids - Rechargeable, Lifetime Customer Support

Eargo 7 reviewI have been wearing the Eargo 7 hearing aids for just over 3 months and so far am very satisfied with the sound and quality of these OTC hearing aids. I have mild to moderate hearing loss and have worn prescribed CIC hearing aids for over 10 years, so I can offer a good comparison between the two options.Sound: The Eargos are my third pair of hearing aids and I find the sound to be as good as the sound from the hearing aids I bought from audiologists (both were high end Phonak brand). Adjusting to new hearing aids can take some time as the sound will seem a bit harsh and unnatural at first as your brain adapts to the sound. After I wore the Eargos for about a month I redid the Sound Match adjustment and have been very happy with the sound since. This is definitely one of the pluses of the Eargos as you can redo the basic Sound Match on your own and if you need help, it is just a phone call away. No need to run to the audiologist and you can repeat each test sound as often as you need to be sure you are hearing it.Comfort: The Eargos are easy to insert and remove. They are not as perfect a fit as my old hearing aids made from a custom mold for my exact ear shape, but they are comfortable and nearly invisible. I prefer the sound with the closed petals (fuller, richer sound) and have persevered through the itchiness (it does get better, but you really have to keep wearing them and deal with the itchiness for a while).Programs: I love that you can set up programs for a variety of hearing situations in these tiny hearing aids. Using ultrasound from your cell phone to do this is genius as most CIC hearing aids can’t be adjusted for different settings. I am using TV, Restaurant and Music and still playing around with the adjustments to find what I like best. At first, I would switch to the TV setting for watching television, but now I find the normal setting works fine for most shows and only switch when there is a lot of background music as in movies. The Restaurant setting is great and really does make conversations in noisy restaurants more enjoyable. I find the Music setting especially good for instrumentals. You can also adjust the volume, treble and base to your liking for each of these programs and enable Sound Adjust+ which I prefer.Care: I have waxy ears and that was a problem with my custom hearing aids as I needed to take them to the audiology office often for a thorough cleaning. The Eargos are so easy to keep clean. I follow the recommended schedule and I bought the deep cleaning kit to start. You can find more alcohol wipes on Amazon for a very reasonable price and you only need a tiny bit of the putty for each deep cleaning.Fit: It takes some experimenting with different sizes and style of petals to find the best fit, but they fit pretty well for something that isn’t customized for your ears. For my right ear, I wish there was a half size between the medium and large closed petals.Case and battery life: Excellent! My Eargos last all day and I can get two days of charging without having to plug the charging case back in for a charge.The one problem I have had with the Eargos is the pull thread and I see others have had the same experience. The pull thread for my right hearing aid has already come off. Fortunately, I can easily remove the hearing aid with out the pull thread (most likely because of the shape of my right ear canal). I will see about warrantee repair service for this when I am back in the US.

I know the most helpful reviews here, for me, included the extent of heating loss, lifestyle and expectations. I’m a 66 years old retired farmer with moderate hearing loss (higher frequencies) brought on by heavy equipment use without hearing protection. I am caretaker of my parents who both have differing levels of hearing loss as well. I noticed my decline in hearing from having others to repeat themselves in meeting situations, restaurants as well as church settings.Since I have been self-employed my whole life, I have been totally responsible for my own health care and savings acutely aware of costs associated with my own needs. I have had several appointments with audiologists to ascertain scope and degree of hearing loss over the past several years. What I have found out is that most audiologists represent specific companies and when I was questioned about preferences as to “type” of hearing device, I was told I needed to make another appointment with that representative. I have a healthy skepticism of the current corporate health care system we find ourselves in now. My motto is to not be a “money conduit” and my brain still functions relatively well enough to filter out hype and sales promotions.When I looked around for hearing devices, I found Eargo. I also found others that were online and direct to the consumer. I study reviews to see if they “sound” plausible. I want to hear from the actual purchaser of the product and their honest positives and negatives concerning their purchase. In that vein, I will proceed.I initially made the purchase for several reasons. #1 I could purchase on Amazon. I like Amazon’s return policy, their reviews and the ability to purchase insurance of the product in one place. #2 The warranty on the Eargo 7’s was 2 years. #3 Lifetime support and #4 Return policy.I didn’t know if these would work in my situations. The return policy took that fear out of the equation.After receiving the 7’s I found that the “Sound Match” was fairly simple to complete. There is some understanding of exactly how the units work, what the Sound Match is calibrating and how the Bluetooth connection between the charger base works when downloading your specific programing for your units. If you don’t have the technological skill set, they are fairly easy and it should not be a problem in finding someone to help. Their customer service is VERY helpful in discussing how they work if you cannot understand from the many videos accessible through YouTube. I had a hesitation in purchasing with the reviews I saw on the app. I had no problem with it at all once I understood that the app “communicates” with the devices with ultrasound from your cell phone. I have an iPhone 13. The volume on the phone should be set at 75% or higher. Sometimes, I have had to hold closer to one side or the other to get the audible settings right. They have a “Chat” feature on their app. I found that to be annoying since there is a delay in their responses. I don’t have a lot of time to wait 5 min for them to respond so if I have a question, I just call in to support, which has been very helpful in resolving my problems which usually revolve around understand of how the devices work. I’ll add that during the Sound Match process your hearing needs are transmitted to the company and in my case, it was suggested that I do the Sound Match a second time as the differences between ears was so different. It turned out that I didn’t do the initial Sound Match correctly. After the info was transmitted to the support person, she could see that I did it correctly and the devices were updated online. Simply amazing!Tonal quality seems to be good and you just have to experiment in different setting to see how they will work for you. My hearing loss is in the higher frequencies, so at first everything sounded “tinny” but as time has gone on, the sounds are more “normal” to me now. I just seem to hear better which is the goal, isn’t it? They are comfortable for me to wear but I do not like the solid petals. They made my ears itch. The open petals were a much better fit for meI know this is a long review, but I wanted to let you know my total experience so far as I have had them about 30 days now. The price for them was a little less than ½ of what was attempting to be sold to me when I started this process and I feel like I am more control of the whole process not just the end user who does what they are told. I hope this helps you make your own decision according to your own needs and comfort level.

I initially chose the Eargo 7 for its compact, nearly invisible design and promising technology—despite the high price tag. Having used this product consistently for more than two years, I can offer an accurate and honest review of its performance and limitations. The hearing aid performed well at first, but within the first year, the battery life began to decline. Fortunately, they were replaced under warranty. However, the same issue occurred again, the replacement device also failed after approximately one year of use shortly after the two-year warranty expired, the battery life significantly dropped, and now the device dies after just 2 hours of use. While the company did provide a replacement under the 2-year warranty these devices battery life does not last more than one year. For such an expensive and essential device, this is simply unacceptable.It's incredibly frustrating that a product meant to enhance quality of life can't maintain basic functionality beyond a year or two. Even worse, once the warranty ends, Eargo are charging me $396 for one hearing aid replacement. I have paid $2650 on this device initially. At this price point, company should stand behind its product, especially when it fails in the same way twice. Sadly, based on this experience, I cannot recommend Eargo 7.