LUGGEX Carry On Luggage with Spinner Wheels, 20 Inch Aluminum Frame Zipperless Polycarbonate Hard Shell Suitcase, Charcoal MetallicGlobal Recycled StandardGlobal Recycled StandardGlobal Recycled Standard

I was so excited about this luggage. I took the check-in piece on ONE trip and it cracked and is no longer waterproof and I’m certain this crack is going to grow considerably. It’s not usable any longer. What a disappointment. The luggage was attractive but it couldn’t even handle one trip. There are other small scratches which I’m fine with. It’s the full thickness crack that’s not ok.** UPDATE** The company reached out and said they would replace my luggage. They said that I have a worry free guarantee for 3 years and that they stand by their product. They were very kind, excellent service, and got a replacement luggage out into the mail to me immediately. I couldn't be happier. Man, does it look sharp. Also, since the last review I was able to use the carry on luggage. It's PERFECT in every way. The size is amazing, the buckle/snaps work perfectly, the zipper, compartments, everything is beautifully made. It rolls like a freaking dream. They both do, by far the best rolling luggage I've ever had and I've had A LOT. I've traveled to 47 countries and lived in 8.Thank you LUGGEX for your great service, for backing your product, and for taking care of your customers

I have tried and own all kinds of brands, cases, bags, etc. for my video and camera gear. Including Pelican, ThinkTank, Tamrac, Tenba, Neewer, Lowepro, even converting a Samsonite for my purposes. Those are all great brands but I wanted something pretty specific and maybe Pelican finally listened to my suggestions but they are overpriced in my opinion.Regarding why this bag is almost perfect for my needs. First it has 4 sets of wheels to allow for easier transport from the studio to locations. Pelicans and ThinkTanks have two sets of wheels which adds to fatigue when transporting long distances to location.Next this bag is lightweight AND durable. The metal hinge was a requirement. And the locking clasps were also a requirement. As mentioned, I tried different brands and approaches. I find Pelicans overkill and end up being too heavy. Their AIR line is ok but overpriced. ThinkTanks are durable but also overpriced. My Samsonite conversion broke the hinge and zipper after a few months of use. It's been almost a year of daily use of this bag and all latches, hinges, and zippers are working well.And the thing that tops it off for my needs is the value. This is well priced. There is definitely a price hike for bags and cases designated as camera, photo, or video. So please keep these priced as a good value. Reasonably priced with good durability. I don't need to drive a truck over my cases. I don't even need to sit on or stand on my cases. But I do need them to last daily transport from studio to location. Plus, I need them to withstand being opened and closed dozens of times a day while on location.Feature design requests for my needs as a videographer/photographer but probably not for travelers. Can you make a photography/videographer line of cases? Can you make the medium suitcase just a little bit deeper? Maybe just 1-2 inches overall. Or rather than a 50/50 design where the lid is 50% and the bottom (side with the retractable handle) is 50%, can you make the lid 35% and the bottom 65% or thereabouts? This will help keep lenses, camera bodies, and larger items on the bottom side. Currently I put those on the lid side (left side) because the retractable handle takes some depth away. Not a huge deal but less convenient. Those are the heavier items and it makes the lid harder to lift. Plus shifting the ratio away from 50/50 makes storing longer lenses easier by having some medium length lenses also be stored vertically rather than horizontally. You don't want to go too long in one direction either or it ends up being wasted space. This is a big flaw with a lot of Pelican designs where they are too deep on one side and too shallow on the other side.Also, if you made the camera bag inserts and dividers that would be awesome! Currently I use inserts and dividers from other manufacturers and they are not a perfect fit.Thanks for making a great case! Also, honestly look into what it would take to compete in the camera/photo/video space. There are manufacturers with thriving businesses in that space but I think they are all lacking in some way.I should just make a video at some point.

This is the best suitcase I've ever had by a lot. I love the zip up cover inside and how one side is wider so you never accidentally open it the wrong way and spill everything. It has held up extremely well to the abuse of airlines. The lock doesn't accidentally spin when it gets bumped around like my other one. Not to mention it looks amazing, people always think I'm transporting something very important or expensive in it just because of how nice it looks. The shock springs on the wheels are great to, it handles bumps like nothing. Only issue us one of the rivets popped out for the straps on one side but I really don't use them anyway and I'll pop a new one in when I get a chance or remove them completely. Great product, 100% recommend

Somewhat expensive, but worth it. I bought the silver colored two pieces of luggage. Very sturdy and well built. I was hesitant to try to set the locks, but watched the video and very easy to set your combination. I was hoping that perhaps a key was included, but you have to depend on remember the code for the luggage.I have not traveled with it yet, just received 7/9, but I'm sure it was hold up great. I'm so tired of luggage coming off the plane and it scratched the and zippers are hard to open and close. I'm sure I will enjoy the use of this set of luggage.

I loved it until I couldn't get it open! I used this case for a few trips and loved it, then took it on a longer trip to Italy where we walked a couple of miles over sidewalks with broken places, on and off curbs, over cobbled streets and the wheels rolled easily and were durable. I loved the latches/no zippers. It was pretty (I had the blue one)! The handle was also durable, my (fairly heavy) backpack had a strap to connect it over the handle and it didn't cause a problem. It fit easily in the overhead of the plane. The one problem was the locks/latches, I set the locks and locked them before the flight home from Italy because I checked it for that flight, and when I got home I couldn't unlock it! I had set both locks with the same code, and I couldn't unlock either of them. I had only locked them once before to check to make sure the locks worked and they did, but after the flight they wouldn't unlock. I ended up having to open them with a hammer, which worked, but ruined them. So I'm sad, my pretty suitcase is a goner.