H2O Glass Select

I was gifted with a Capresso electric kettle 15 years ago. At one point, the handle came loose. The customer service was reachable by phone and they sent a new unit immediately. I passed it on to a friend and it is still in use. With this reputation, I had no hesitation ordering another. It is attractive, sturdy and works well. Highly recommend.

I was looking to replace a smaller unit without taking up much more space. This was perfect!Being able to fill the carafe without messing with a lid is a nice bonus. Feels very solid/sturdy.

I bought this kettle four months back and it has stopped working. It is a piece of "CRAP" . The sticker on the buttons first came off in three months and then it stopped working suddenly. I called Capresso customer service and they were very rude and said they do not sell on Amazon. It is a third-party seller that sells in its name. They wanted me to ship it to them on my own expense and when I said that they should stand behind their products and send me a pre-paid label. I do not want to pay more for this crappy kettle, she hung up on me. This is a defective kettle and customer service is horrible.