BANZAI Cyclone Splash Park, Multicolor

We had to cancel our annual Grandma & Papa four day camping trip with our 4 grandchildren due to COVID-19. I thought, time to get creative. Decided to have a camp out at our house, create a "water wonderland" in our yard and celebrate all their birthdays missed due to COVID-19. This product was super fun for my grandchildren. Easy instructions and the product has a water image for the areas needed to be filled with water instead of air and the air was easy to fill using a simple portable air pump.Had a great time on the first day. Unfortunately, on the second day the seams ripped on the curved "bumper" causing the water to drain. It was necessary for me to run to Target to buy a couple of Slip-n-Slides and water balloons to continue our little water wonderland. This is the fantastic part, the seller sent me an email asking how our experience was. I explained what happened without whining, complaining and with zero expectations (I typically do not like to return product under a certain amount and write reviews unless something fantastic happens) . The seller was dismayed to hear our experience, sincerely apologized and offered to send a new package at no cost. I thought, "WOW, this is awesome!" and agreed to accept the exchanged unit. Now, more fantastic stuff... The return instructions were extremely simple, they did not require me to pack up the water slide and send it back. They issued an RMA number, provided the next steps and the exchange unit is on it's way. For someone like me who is in the technology industry where it is never "if" the product has issues, it is truly "when" issues come up, it's all about proactive customer service and resolving the issue with customer satisfaction. This seller has done exactly that and I will not hesitate to buy from them again! If I could rate 10 stars, I would :)

the thing doesnt work. the arch is extremely flimsy and attaches via velcro. it doesnt stay up on its own let alone if your 3 year old touches it. dont buy this product as it doesnt work and is a waste of money.

Overall, it’s okay. The slip and slide near the bumper ripped. So we had to patch it. The most annoying part is the arch. IT DOES NOT STAY UP! very flawed design. But the kids love it, so we will keep it. One loves the slide portion while the other loves the pool portion, so it’s perfect for them! It has more potential, and I wouldn’t have minded paying more for a better product.

the slip and slide stays in place. The water hose sprayer does not stay on place. The kids still had a great time. Very easy to drain the water.

My boys have played on this for several hours and it’s held up well. The arch does not stay up well, since one side of it has Velcro to hold it in place…. But we just position it toward the slip and slide mat and let it water the mat. My kids love it.

The slide is narrow and the material is thin. I don't think.it will last long.The most disappointing part is the arch not staying up. The kids love to have the water spray Into the pool bit it is connected by a small price of velcro that does not hold well.

I ordered for entertainment at my grandsons birthday party. I wasn't sure how well it would hold up because it was fairly inexpensive but the quality of the material is very heavy duty. The kids had hours of fun!

I never write reviews but I am too disappointed to stay quite. What a waste of money. First there was a hole when I opened it so I used the patch tape, then when I spread it out I notice the side was half way ripped from the slide and the bridge does not stay attached at this point I was pissed but unfortunately it’s the Fourth of July and had 3 kids coming over so I have no choice but to use it. Then guess what they didn’t even use it because the water on the actual slide pointed to the outside and they couldn’t Slip and Slide. This is one of those thing you use once then throw it away. Very very disappointed