One of my earbuds has a lower volume, how to solve this?

You can try to clean the dust protective filter of the earbuds with cotton swabs or just paper towels.(Package comes with cleaning cotton swab.)

How to get better wearing experience？

1. Identify the left and right earbuds. 2. Choose the ear tips and ear hooks that fit your ears the best. If you couldn't use the ear hook, please choose the one without the wing.(Pckage include 4 sized (XS/S/M/L) ear tips and 3 sized (S/M/L) ear hooks 3. Insert the earbuds into the canal of your ears, the ear hook should also be inserted into the upper canal of your ears. 4. Turn and find the most comfortable position.

The headphones can't be charged, and continue to play music when put in the case. How to solve it?

According to your description, I'm sorry it might be the problem with the 2 contacts on earbuds, we recommend that you follow the steps in the video to clean the charging pins (if there is alcohol, recommended use a cleaning cotton swab dipped amount of alcohol to clean) Note: Continue to play music when put in the case is also maybe caused by the earbuds and the charging case are not in full contact. Recommended placed earbuds in the charging case after cleaning charging pins and pressed a few times.

How to reset earfun free pro 2？

1. Place both earbuds into the charging case; 2. Keep the charging case open, then touch and hold the button on each earbud at the same time for at least 10s until they flash alternately in blue and white then earbuds have been reset successfully; 3. Delete the old connection from the Bluetooth device and reconnect "EarFun Free Pro 2".

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Specifications

ASIN	B09JWMJ7PW
Age Range (Description)	Adult
Audio Driver Size	6 Millimeters
Audio Driver Type	Dynamic Driver
Batteries	3 Nonstandard Battery batteries required.
Battery Life	18 Hours
Best Sellers Rank	#167,346 in Electronics ( See Top 100 in Electronics ) #7,184 in Earbud & In-Ear Headphones
Bluetooth Range	15 Meters
Bluetooth Version	5.2
Cable Feature	Included USB-C Charging Cable
Charging Time	1 Hour
Compatible Devices	Bluetooth-enabled devices
Connectivity Technology	Bluetooth 5.2
Control Method	App, Touch
Control Type	Touch Control
Controller Type	Touch
Customer Reviews	4.3 4.3 out of 5 stars (3,577)
Date First Available	November 15, 2021
Earpiece Shape	Rounded
Frequency Response	20 KHz
Generation	2
Hardware Interface	Bluetooth 5
Headphones Jack	No Jack
Included Components	Cable, Ear Hooks, Eartip, User Manual, Wireless Charging Case, Wireless Earbuds
Input Device Interface	Bluetooth
Is Discontinued By Manufacturer	No
Item Weight	1.34 ounces
Item model number	EarFun Free Pro 2 Kopfhörer Kabellos
Language	English
Manufacturer	EarFun
Material	Metal, Plastic, Silicone
Model Name	TW303
Noise Control	Active Noise Cancellation
Noise Control Features	active_noise_cancellation
Number of Items	1
Product Dimensions	2.62 x 0.98 x 1.12 inches
Recommended Uses For Product	Calling, Exercising, Gaming, listening
Sensitivity	100 dB
Series Number	2
Special Feature	The World's Lightest and Smallest Hybrid Active Noise Cancelling Earbuds, Hybrid Active Noise Cancellation up to 40dB, Enhanced 6-microphone Call Technology for crystal call, Superior Sound with 6mm Titanium Diaphragm Dynamic Driver. Low latency mode, Wireless earbuds and USB-C quick charging, smart control, Transparency Mode, Intelligent Voice Assistant, sports-and-exercise, wireless earbuds for …
Specific Uses For Product	Business, Entertainment, Gaming
Supports Bluetooth Technology	Yes
Unit Count	1 Count
Water Resistance Level	Water Resistant
Wireless Communication Technology	Bluetooth

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