p2p not working. The camera is connected to my Poe switch and on the internet but keeps saying Offline. Any suggestion?

Hi, Dear, pls use the same poe switch connect the camera and your computer, ensure the camera IP address and your computer IP address are in the same segment network, Enter the camera's ip address on the IE brower to log in, then click to open the P2P function, and scan the QR code to use the p2p function normally, attached video for your checking, any question pls contact us to get quickly solution,thanks!

How do I enable the audio ?

Hi,Dear Good day. Please turn on the audio encoding main stream and sub stream on the IE brower, and then open the speaker image in the upper right corner of the desktop, the app you need open the speaker image too, then the audio should be ok, if any question pls contact us for quickly solution ,thanks!

Will oem dahua ipc-hdw3849h-as-pv firmware work on gk-3849?

hi,dear yes , our this model is the same oem dahua model ipc-hdw3849h-as-pv,so the firmware is the same ,thanks!

this ptz support face detection，right？how to set

hi dear, yes this ptz poe+ camera Supports face detection, optimization, tracking,Supports up to 5 face databases; registers person one by one or in batches; sets face similarity; compares faces with 10,000 faces; easy add it to your smart phone via APP(gDMSS for Android, iDMSS for IOS), attached video for your check how to set the face detection,thanks!

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VIKYLIN8MP IP POE AI Camera, Active Deterrence, 4K @30fps 98ft Night Color Vision F1.0,Vehicle & Human Detection, 2-Way Audio,SD(256GB),IP67 Security Wizsense Outdoor Turret Camera(GK3849)

VIKYLIN8MP IP POE AI Camera, Active Deterrence, 4K @30fps 98ft Night Color Vision F1.0,Vehicle & Human Detection, 2-Way Audio,SD(256GB),IP67 Security Wizsense Outdoor Turret Camera(GK3849)

Product ID: 354884925

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Recommended Uses For Product
outdoor and
Brand
VIKYLIN
Model Name
GK-3849
Connectivity Technology
Wired
Special Feature
Full color AI

🌙98ft Night Vision

📷8MP Resolution

🔊2-Way Audio

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Description

👁️ Stay Alert, Stay Secure!

📱 REMOTE ACCESS - Monitor your property anytime, anywhere via app.
💾 EFFICIENT STORAGE - H.265+ encoding saves bandwidth and storage.
🚨 ACTIVE DETERRENCE - Siren and strobe light for immediate response.
🔍 SMART MOTION DETECTION - Categorizes targets to reduce false alarms.
🌐 OPEN NETWORK COMPATIBILITY - Connects seamlessly with various NVR systems.

The VIKYLIN 8MP IP POE AI Camera is a cutting-edge security solution featuring advanced Smart Motion Detection, 4K video quality, and robust night vision capabilities. With its Active Deterrence system, it ensures immediate alerts and responses to potential threats. This camera is designed for easy integration with various NVR systems and offers remote monitoring through a user-friendly app, making it an essential tool for modern security management.

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