---
product_id: 307076206
title: "The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company Paperback – 19 April 2021"
brand: "wayne mcculloch"
price: "€ 32.55"
currency: EUR
in_stock: true
reviews_count: 5
url: https://www.desertcart.ie/products/307076206-the-seven-pillars-of-customer-success-a-proven-framework-to
store_origin: IE
region: Ireland
---

# The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company Paperback – 19 April 2021

**Brand:** wayne mcculloch
**Price:** € 32.55
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company Paperback – 19 April 2021 by wayne mcculloch
- **How much does it cost?** € 32.55 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ie](https://www.desertcart.ie/products/307076206-the-seven-pillars-of-customer-success-a-proven-framework-to)

## Best For

- wayne mcculloch enthusiasts

## Why This Product

- Trusted wayne mcculloch brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Full description not available

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #182,418 in Books ( See Top 100 in Books ) #51 in Customer Relations (Books) #56 in Marketing & Consumer Behavior #494 in Decision-Making & Problem Solving |
| Customer Reviews | 4.7 4.7 out of 5 stars (310) |
| Dimensions  | 5.5 x 0.86 x 8.5 inches |
| ISBN-10  | 1544516606 |
| ISBN-13  | 978-1544516608 |
| Item Weight  | 1.01 pounds |
| Language  | English |
| Print length  | 344 pages |
| Publication date  | April 19, 2021 |
| Publisher  | Lioncrest Publishing |

## Images

![The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company Paperback – 19 April 2021 - Image 1](https://m.media-amazon.com/images/I/61v4sOLBEgL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Great if you are in CS
*by C***E on 6 August 2024*

Great book, easy to read, good advice, logical, common sense, great for people entering the CS world

### ⭐⭐⭐⭐⭐ Great overview with actionable insights.
*by A***R on 14 January 2022*

Simple format and process to follow. Would recommend to any Customer Success Leader or Team member

### ⭐⭐⭐⭐⭐ A must read for any CSM
*by G***A on 4 May 2021*

I really like the way the book is structured: In part one, Wayne covers first “the fundamentals” and tools every CSM should have in their toolbox. Part two walks you through what Wayne identifies as the 7 pillars of engagement through a customer’s lifecycle. I particularly like the way Wayne already talks about the effect of COVID-19 has in customer engagement and how to adjust your approach. To me, this is a must read for anyone in Customer Success.

## Frequently Bought Together

- The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
- Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

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*Product available on Desertcart Ireland*
*Store origin: IE*
*Last updated: 2026-02-03*