Deebot N8 Pro+ Robot Vacuum and Mop Cleaner, with Self Empty Station, 2600Pa Suction, Laser Based LiDAR Navigation, Carpet Detection, Multi Floor Mapping, Personalized Cleaning

I have owned a few robot vacuums, most of them from Ecovacs and have been mostly happy with those purchases. Before this unit, my main floor Deebot was the 900, which has been retired to upstairs area. The main thing that drew me to the 900 was one of the first lidar based robots which did a pretty good job over the last few years avoiding obstacles, but it was never perfect even after years of updates. I was very reluctant to trust that the new models have come much further, but I can say I was happily wrong. Initial unboxing and setup was straight forward, especially if you have ever used any robot vacuums. It was interesting to see the auto empty unit was already loaded with a vacuum bag, but others have noted the same thing. It is very possible they quality test the unit in the factory and load the first bag for this test. Not an issue. I placed the auto empty station next to the older 900 unit and its dock, and docked the N8 Pro+ robot after attaching the 2 side sweeping brushes and removing the protection sleeves with the pull tabs. Powered on the toggle switch and the unit indicated it was charging. I used the QR code found under the top cover to download the app (different from the old Ecovacs Deebot app, the Ecovacs Deebot 2017 app, and now called Ecovacs Home). The newer UI on the most recent app is more intuitive and better tools for map managing than the older 2 apps were. This was a welcome finding that they have updated this. The app setup is a bit annoying it that it wants to map the house before any other options are available, so just note setting up no go "walls", rooms, new names, etc are not shown on the UI until the completion of the first cleaning run. Also to note, make sure you have the auto empty station dock flat against a wall that is somehow perpendicular to your house design. This was a major headache if you don't do this. What I mean is if your house is mostly a rectangle or square layout, make sure the wall you start with is 90 degrees to your home layout and not against a wall that is diagonal or circular to your house layout, otherwise, your home map will be weirdly placed on the map it generates forever and all time. You cannot (under the latest version as of 5-28-21) rotate the map once it is generated and the robot/app situates the map of the home based off the angles it detects on first undocking. So if the wall behind the dock isnt flat and perpendicular to the other walls, it may layout your map diagonally. This may not seem like any particular issue until you go to edit your map, generate zones, place no go walls, etc, because the map only uses rectangles to set zones and no mop areas and if you map is off on a diagonal direction, you will have no way to easily set these areas other than virtual no go "walls" which can be diagonal. This seems like a very big oversight and something that could easily be fixed, but there is no current provision for this and will force you to reset the entire map and start all over again. Not the end of the world, but quite an annoyance if you are not aware of what is going on. Hopefully this saves someone that pain. Now for my first cleaning. That main reason I wanted to get this unit is the improved obstacle detection. I hate having to prepare the house for a run so that it doesnt get stuck anywhere only to come find it got stuck and a large reason my last vac didnt just run on a constant schedule. In a large home (4000 sqft) with 2 kids and a dog, it was really awful to assume it would run nonstop without issue. The old unit had horrible times with anything dangling from any possible reach. It was also bad about getting hung up on low pass areas under coffee tables, end tables, etc. This unit happily is not having those issues. The front sensors seem a lot more capable of sensing things it cant fit under perfectly and the map allowed to easily prevent any future (investigations) of those areas where it would only find it couldnt fit. Be very aware, it is known that the first mapping pass takes MUCH longer for the unit to finish and will almost always not happen in the first go and require a recharge and resume. This is as designed as the unit takes extra time to map the area more closely. Once a map exists, the unit will traverse a lot more efficiently and take less time to investigate areas. I did notice this unit struggled slightly more than the 900 with tall rugs, at least at first, but then somehow it seemed to "learn" something and employ a turn around backup maneuver to get up on the rug in reverse since it has more clearance, turn around, and proceed to clean the rest of the rug (a tall pile rug on hard wood floor). I thought at first this would be a fluke, and it just happened to get up on the carpet this way, but multiple cleanings and it still does this to get over the lip of the tall pile rug. I really like the new mapping feature that detects carpet versus hardwood/tile and puts this on the map, even door mats that are carpet. This causes the vacuum to increase suction while over these areas which is a very welcomed feature. My family has already noted, this one if much quieter than the 900 and any other vacuum we have ever used while running. Slight increase over carpet, but being that it is now over carpet, not that audible since it is dampened by the carpet itself. Battery life, many indicate how this has less battery capacity then the last unit, and this is true, but I feel this is a cost cutting measure and not something that is a real issue with the unit. In my opinion, this unit is used differently from before as you can let it run more constant scheduling since it is more capable and can auto empty. When you free your mind to this concept and use it that way, battery life is much less an issue. On the initial run, it needed another charge to finish the entire 1st floor, but subsequent runs can finish on 1 run as it takes 84 minutes to complete the whole floor with some room to spare. If you schedule rooms alternating, etc, you should never run into an issue. The do not disturb times allow you to set this and sort of forget it. Just check the vac bag in the unit from time to time for fullness. One thing I want to mention from the old unit, the old unit was HORRIBLE at returning to the dock to charge, the N8 Pro+ is a lot better at finding the way back to the dock. The old unit would sometimes go in the opposite direction to get home first and sometimes run out of power while trying to find its way back. This unit generally drives right to it. Much better.

Update: After writing this review the seller sent me a replacement free of charge. I appreciate the excellent customer service. This time the robot worked on arrival. Unfortunately I have not been very impressed with the product. I have a Roborock S7 and it blows this Deebot out of the water. The Deebot struggles majorly with navigation. It often seems lost, and stops and spins to figure out where it is before continuing. It’s flat out awful at going over transitions. I have an almost flat transition from hard floors to medium pile carpet and this robot has no idea what to do with it. It runs over the carpet, spins, gets back off the carpet, and then tries again. First, this robot supposedly has AI to help it avoid running over objects, yet it is stuck almost every time it runs. It finds something to run over and has to be rescued. This does not happen to my S7. The app is underwhelming. While it does have most of the features you would expect, the room divider struggles to work without messing with it for a while. The app itself seems to be unreliable when it comes to presenting accurate information. The robot is an okay vacuumer. It does not seem to pick up well in quiet mode, which is a shame because anything better than that just results in blowing through the very small battery in no time flat. If you like a clean house, and like it to be done in one charge, then you won’t be finding that with this robot unless you are 1500 square feet or smaller. The mop is great on this robot. Better than the Roborock S7 and leading the pack as far as I can tell. It really is the biggest win for this machine. Overall, it is an okay performer for the price, but definitely struggles with navigation. The self emptying bin seems to work well, and it is an okay performer on carpet and hard floors. It is worth the price on the sale that I got it for ~$569, but Im not sure it’s worth much more. Overall I’ll probably be selling this one and sticking with the Roborock S7 which is superior in every conceivable way other than the mop. Original review: Unit does absolutely nothing. Doesn’t broadcast a wifi network. Doesn’t make its startup noise. Nothing except a blinking power light. Called customer service who were quick to answer, but didn’t even try to help me resolve the problem, just told me to send it back to Amazon. Completely unhelpful. I did a lot of research before landing on this unit, but after this I may just go with a different vacuum from a different company.

I posted a review of the Ecovac N8Pro+ previously and that review was based on a broken vacuum I received. After I returned the broken unit, Ecovac sent me a new one. I had this unit for about a month now and here is what I observed. This is going to be an update of that review. The N8Pro+ has been pretty impressive thus far. It's done a good job picking up dust and dirt from both carpet and hardwood flooring. Suction is strong and it will adjust automatically when it transitions between different types of flooring. The sensors on the vacuum work as advertised. They sense walls and obstacles and will display them on the app as it maps the rooms. I haven't had any issues with the vacuum crashing into baseboards or furnitures. It's been very gentle on my house. Since I don't have any pets, I can't comment on the vacuum's ability to avoid pet accidents. I can tell you the vacuum has trouble with very thick area rugs. It struggles to climb over the edge but it's no fault of the vacuum as my area rug is very thick. Another important thing to note is that the N8 has very good stamina. The battery capacity is enough to vacuum my house which is around 1600 square feet. The only time it need to return to the charger was during the initial mapping. Also, the auto dust bin emptying feature is extremely handy. It is strong enough to suck everything out of the vacuum. This makes the vacuuming process totally hands-free. The N8Pro is also pretty good at mopping. I have wood floor in the living room and tile in the kitchen. They both looked and felt clean after the mopping cycle. The N8Pro+ can sense my area rug and would avoid mopping it. It also didn't leave my floor overly wet. The amount of water used can be controlled in the app under the preferences setting. Speaking of the app, Ecovac did a pretty good job on the design and layout. It was quite intuitive and easy to use. I didn't even look at any of the instructions. After all, I'm a man.

UPDATE After returning the unit the company contacted me and offered to send another unit out for evaluation. They mentioned that with long pet hair the recommend scheduling cleaning of smaller areas and allowing the unit to come back to self clean with less hair. I took them up on the offer. In the interim I tried the Prosenic M7 Pro which was a huge disappointment. While using the Deebot N8 Pro+ and just scheduling cleaning of one room at a time it does a much better job of emptying the pet hair automatically. The scanning function of this vacuum is really good and much better that the Prosenic which was dismal and got stuck all the time. The mopping function of the Deebot is not good and leaves streaks so that dropped one star but otherwise I really like this product after giving it a second chance and changing the usage to align with the pet hair from a Golden Retriever. You do have to give the unit a good cleaning after every 3 uses (clean hair from rollers, blow out and clean filters as well) but very nice unit, quiet, doesn't get stuck, great mapping, great suction. If you are buying this to use with pets save your money and skip it. The self emptying stating will not pull the dog hair and debris out of the dust bin on the vacuum due to the two empty holes. When I called customer support they told me I had to empty the unit by hand after every use which defeats the purpose of buying the model with the self empty station. I was told by customer service I should see if I can return it because it would not empty the dog hair. Too bad. Other than that the unit really works great, good suction, low noise, great mapping. Only got stuck twice. Pretty disappointed as all the questions about the unit working with pet hair say it works excellent, that is wrong.

I’ll give this three stars because (a) it is a vacuum robot that runs and (b) customer service gave me a refund when I was unhappy with it. I’ve listed my issues with this vacuum below. The vacuum itself works fine on hard floors but every time it runs on the carpet the filter gets blocked. It doesn’t tell me this, it’s something I’ve had to figure out. If I don’t manually empty the filter after using it on the carpet, the vacuum essentially does not work. It will run but pick up very little. I probably could have gotten over that if it weren’t for the fact that it loses the map is created at LEAST once a week. The help instructions say to put it back on the home dock but this has never worked for me. It’s very annoying to remap because (A) you can’t choose where it goes, (B) if you want a correct map you have to open all doors and clear off the floors, and (C) if you’re trying to mop you have close carpeted rooms. Again, if this were like once a month maybe it wouldn’t be so bad but it is EVERY WEEK. You need a lot of patience for this expensive vacuum. In addition, there’s really no instruction on how to use the app. The instruction book tells you how to set up and clean the vacuum but you have to figure out the app by yourself. If it were self explanatory then it would be fine, but once again, it takes time and patience trying to figure out the options. I just accidentally figured out an option five months into owning it.

Update: While I’m still not impressed with the vacuum, I am very impressed with the seller and their customer service. After this review, I was contacted and offered a refund for returning the vacuum so they can investigate the issues. The refund was issued the same day and I was provided with a prepaid return shipping label. Hopefully ECOVACS can correct the issues with the vacuum, because a good product partnered with an honorable company is something I’d be very willing to give another try with in the future. Thank you for standing behind your product even when they don’t perform as they should. That’s hard to find in a company and it’s very much appreciated. ******** We had a different Deebot vacuum for a couple years prior to purchasing this one. The other one had great suction but often got caught in curtains or on cords. After watching tons of video reviews online, we decided to upgrade to this one for the True-detect tech and for the auto-emptying, as well as the mopping function. We quickly determined the mopping function is useless. We have tried it on both LVT as well as our hardwood floors and it’s performance is very poor. The pad only light moves against the floor and doesn’t do anything to get the dirt off the floor. We quickly brushed that feature off as a loss but assumed it would at least function well for the vacuum purposes. We were wrong. As other reviews have mentioned, if you have long haired pets, the auto-empty feature doesn’t work at all. We have to empty it daily as it just leaves the hair all in the dust bin. Fine—we’ll write off that feature as well. As for the True-detect—it still gets caught in cords but does do a bit better avoiding curtains. Now, we are having countless issues with the mapping features. It’s constantly deleting the maps or not turning on for the scheduled times because it unlinks the map. Then when it does clean, it stops for random reasons and then says it’s cannot be located—returning the charge. Every morning, we wake up to find it dead in a room somewhere for no apparent reason after only cleaning for maybe 20 minutes. We’ve had this for 10 months now and are finally just sick of it.

Update 2: I just cannot recommend this vacuum to anyone, as there are better options out there. My issues are twofold. Firstly, it is an absolutely terrible navigator. Our area is around 350 square feet, and on average, it takes this thing 70+ minutes to complete. It goes over the same areas many, many times for seemingly no reason. It also generally runs out of battery before it can finish this tiny space, which is unacceptable. It does recharge and resume, but that should not be necessary for such a small space. Secondly, as others have mentioned, the self emptying feature is very subpar. We have a shedding dog and use this vacuum on a daily basis. The self emptying port is extremely tiny and gets clogged the vast majority of the time, forcing us to manually empty it. This defeats the whole purpose. All in all, spend a little more and go with a different brand. Update: I was able to work with customer service, and sent the unit in for warranty repair. It appears that the below issue has been fixed for now, so I'm increasing to four stars. The Deebot worked well for a few months and now has completely started to error out. Three times it has just stood in one place with its side brushes spinning and just not moving. It becomes completely unresponsive in the app, and the only way to stop it is to manually turn it off via the red kill switch under the flap. Then, once I turn it back on, I cannot do ANYTHING with it. I try to factory reset it by holding down the manual reset button, and this does absolutely nothing. The first time this happened, the robot manually fixed itself in the middle of the night and started working again, only for the whole thing to happen again two days later. Customer service has also been terrible. They tried to tell me that it's my WiFi, which doesn't make any sense. Why can't I even reset it or do anything with the Deebot if that's the case? My wifi is and has been working perfectly fine, it's 2.4ghz capable, and the robot has been running flawlessly on the same network for months without a single problem. I regret this purchase and wish I went with a more reputable brand. I have a Roomba for upstairs and it's never been remotely this bad. Stay clear.

I started with the DEEBOT N79S which i think got many people into the robo vac game and spoiled them. Great price and does a decent job. Now i upgraded to this bad boy and WOW what a difference. I enjoy watching it work as it calculates its routes and goes around things instead of just bumping in to everything. The mapping feature is awesome. When our kids decided they don't want to clean up their room. I can just have that room avoided to prevent it getting stuck on doll clothing or Legos and it will clean the rest of the house. So far we haven't had any issues at all and are very happy with it. Yes there is an added expense of getting the empty station bags but that's the price for convenience of not having to clean it up yourself every day and not getting your hands dirty. Besides there are MANY less expensive options compared to the Ecovacs bags that work the same. The mopping thing is ehhh but we didn't get it for that so doesn't matter to us. We used that feature once just to try it out. Now one thing we noticed compared to the older smaller N79S is that this one doesn't get deep under the kitchen cabinets and under sofas but that's due to being bigger and taller so it can't fit so we need to manually clean. But otherwise we LOVE IT and money well and worth spent.

not charging after 1 st use - i want return !

The N8 Pro+ robot works well. It navigates autonomously throughout the house, has covered all areas and cleans remarkably well on both carpet and tiles. It has only become stuck once when it unexpectedly ingested a piece of rope under a bed. It's great that the robot refuses to go on carpet if it has a mop attached. The mop works though it is a little odd, in that it's hard to remove if you want to use the robot as a vacuum - unless you remove the whole water container. The auto empty bin works, but only if the robot isn't too full, otherwise 50% of dirt stays inside the robot. Increasing vacuum runs improves the situation somewhat. It seems that both sides of the bin are being equally sucked which causes a dead space in the middle. Perhaps blocking one outlet somewhat might alleviate this issue. The supplied auto empty bin was for the wrong voltage (120 V, not 240 V) and Ecovacs Australia support claims that the unit is not purchased from them (even though it was purchased by clicking on the link on their site), is not supported, does not have global warranty and does not have a universal power supply. Their only solution was to purchase another auto empty bin locally. To all appearances both units are identical. The Remote Control App is rubbish. It's unstable, the user interface is horrible, inconsistent, continually fails to connect, makes it impossible to divide rooms. It is impossible to overstate how bad the App is. You should know that unless you push the "auto" button on the robot itself, this device requires an internet connection to operate.

Tenía meses buscando un buen robot que barriera y trapeara, con inteligencia artificial y un súper mapa de mi casa y lo encontré sin dudarlo!! Es súper fácil de instalar, la app si resulta un poco difícil de usar con respecto a otros robots, pero nada que complique tu vida. En el primer uso, hace el mapeo de tu casa, tiene multifloors para que si tienes más de un piso en casa. Hasta ahora es el mejor que he tenido! Antes tuve un Koblenz y la verdad no sirve, se atora en todos lados y no tiene inteligencia artificial. El deebot N8 Pro Plus, tiene la fabulosa herramienta de escoger que áreas limpiar, en qué momento del día e incluso áreas dentro de tu casa que quieres que evite, porque puedes poner límites virtuales. Súper recomendable!

I Received the order and I was so excited to use it but unfortunately the dock is not working .

I'm upgrading from first gen Dyson 360 and even used a few of the earlier Roomba. I didn't have high expectation that the Ecovac would perform better but in almost every way it does -- with the exception of suction. The Dyson is impossible to beat still after almost 10 years. Our place is a single floor 1200 sq/ft all laminate flooring. Unlike older robo vacs I only have to move the dining chairs because of the legs. Other than that the T8 pretty much navigates and cleans the whole house properly - in about 50min which usually only use about 40% power and the clean is actually impressive. So far it hasn't gotten stuck or not able to find it's way home. I actually have the dock tucked under my office desk besides my office chair and it hasn't been a problem. So unlike my previous experiences I don't have to babysit this, I can set it to clean and actually go about my day. If I have to write some cons: - It doesn't announce that the water container is empty or near empty - The mop cloth takes a few min to properly soak up so the initial clean might not be thorough enough - The empty bin is actually small - if there's no emptying dock this would be a huge problem - The overall system is huge - comparing with my Dyson it's taking up double the size in height, depth and width. - The app needs the ability to save custom cleaning so we can quickly re-trigger those. I clean the kitchen almost every night after cooking and would be good to automate this some way.