Question 1

Will the wd rf-15-uf filter fits the 17ub undersink filtration system? (i understand the capacity will be reduced to 1600 gal from 2400 gal.)

Accepted Answer

Dear Customer,
Thanks for your interest in our Waterdrop RF15-UF Water Filter.
Please be assured that the filter head of WD15UB-UF and the WD-17UB is identical, so the replacement filters for these two systems is interchangeable, which means you can use the RF-15UF filter as the replacement filter for the WD-17UB system.
If you need further assistance, please feel free to contact us via email: service@ecolifefilter.com or phone call: 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). We will surely offer you satisfactory solutions.

Best Regards
Mia Lauren

Question 2

Are these uf .01 filters nsf certified against all contaminants such as virus , cysts, fluoride, bacteria etc listed under your removable substances ?

Accepted Answer

Dear Customer,
Thanks for your interest in our Waterdrop RF15-UF Under Sink Water Filter System.
Please be assured that we have got the WQA-NSF 372 certification. Here's the link for your reference: https://www.wqa.org/find-products/ctl/detail/mid/1054/sid/29/keyword/ecopure?cid=hongkong_ecoaqua_co.

The testing of our NSF 42 certificate has finished, and the official website is updating the information now. 
With a filtration accuracy of 0.01 μm, Waterdrop Undersink Water Filtration System can effectively reduce most of the contaminants such as lead, chlorine, taste and odor, sediment, fluoride, rust, arsenic, other heavy metals and harmful substances.

Waterdrop reverse osmosis system will be a good solution if you need a system to a higher filtration , please search Asin B07P1XFYJP for more information.
If you have any other questions, please feel free to give us a call between the hours of 8:00 AM-5: 00 PM (PST), Monday through Friday at 1-888-352-3558. We will try our best to help you out. Thank you very much.

Best Regards, 
Mia Lauren

Question 3

How much extra clearance is needed below the filter in order to remove the filter?

Accepted Answer

Hi,
Thanks for your interest in our RF15 filter product.
It needs 2 inch extra, so 17 inch, thank you.
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.

If you have any other inquiries, please feel free to contact us.
1-888-352-3558

Kind Regards
Mia Lauren　
Customer Service Rep

Question 4

Will the wd-rf15 filter fit the wd-rf15-uf, are the connections the same?

Accepted Answer

Dear Customer,
Thanks for your interest in our Waterdrop RF15-UF Under Sink Water Filter System. 
Yes, please rest assured that the WD-RF15 and the WD-RF15-UF are interchangeable, their connections are the same.
If you have any other questions, please feel free to give us a call between the hours of 8:00 AM-5: 00 PM (PST), Monday through Friday at 1-888-352-3558. We will try our best to help you out. Thank you very much.

Best Regards, 
Mia Lauren

Brand	Waterdrop
Color	Black
Product Dimensions	9.14 x 10.59 x 39.6 cm; 879.97 g
Material	lead free
Special Features	Replacement Filter for Waterdrop 15UA, 15UB, 15UC, 15UA-UF, 15UB-UF, 15UC-UF, 2 Years or 16000 Gallons, 0.01 μm filtration accuracy
Item Weight	880 g

Waterdrop RF15-UF 0.01 Micron Replacement Filter Cartridge For 15UA/15UA-UF/15UB/15UB-UF/15UC/15UC-UF Under Sink Water Filter, Reduces Lead, Chlorine, Bad Taste & Odor, 19K Gallons High Capacity

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