Moen Prep Series PRO 1/2 HP Continuous Feed Compact Garbage Disposal, Power Cord Included, GXP50C

I recently purchased from Amazon and installed the 1/3 HP Moen Garbage Disposal. I had installed an Insinkerator garbage disposal in 1987 and used it every day. It worked fine until it became very noisy a few weeks ago and then totaly froze a few days ago. That made me think garbage disposals should last for about 30+ years. But reviews of recent Insinkerator models said they had used inferior metal in the chamber so it started rusting and then leaking in two to five years. Thus I decided against another Insinkerator. Other reviews said the Waste King models had a non-rusting chamber and that Moen had purchased Waste King a couple of years ago. Reviews of other brands all had a lot of one star reviews so I decided against them. There are not a lot of reviews of the Moen garbage disposals on Amazon so I read some reviews on the Home Depot web site. I was positively impressed because a few people had minor problems and Moen customer service replied to posts on Home Depot, either giving solutions to the problems or telling customers "call us at our 800 number and we will solve your problem". In addition one person had a Moen fail within warranty and when they called Moen the company immediately shipped a new one with no hassle and no need to "prove" the failure. That good customer service impressed me.I used an automobile jack to help remove the old garbage disposal and to lift the new one into place. That helped a lot.I left the 1987 Insinkerator mounting in place since the Moen instructions said the new Moen could mate to that. That saved me some time but led me to make one mistake. When I first jacked the Moen into place I looked in from the top and saw that there was no splash guard. Some of the parts had been inside the Moen body so I looked around for the splash guard and found it inside the Moen mounting hardware that I had not installed. Since the old Insinkerator had the splash guard mounted onto the body of the garbage disposal I made the incorrect assumption that the Moen splash guard needed to sit on top of the body. I lowered the body down, put the splash guard on top of the body and jacked it back to meet the mounting ring. But I could not get the mounting ring to close. After awhile I read the installation instructions again. It did not directly say anything about where the splash guard should be mounted. But the exploded parts diagram showed it inside the top of the mounting hardware and labelled it the "removable splash guard". So I finally realized that it didn't go on top of the body, but should be inside the top part of the mounting hardware. When I moved it to that location inside the top part of the old Insinkerator mount I was able to mount the Moen body to the retaining ring with no problem. If Moen had been more clear in the installation instructions about where the splash guard should be I might not have made this mistake.The one other problem I had was that one of the two screws that mount the exhaust pipe to the garbage disposal body was behind the exhaust pipe so I could not see the hole to get the screw started. I fiddled with it for awhile but then found that when I used a nut driver instead of a screwdriver, the nut driver held the screw better so it was easier to get started into the threads.One issue about the Moen units was that many people complained that the 1/2 HP and 1 HP units were very noisy. I looked at specs and saw that the speed of rotation of the blades is roughly proportional to the HP. So of course the higher the HP the faster the blades spin and the more noise the motor will make. So I decided to get the 1/3 HP unit since it would be quieter. We don't grind bones with the garbage disposal so I think the 1/3 HP will be fine for our garbage. I wouldn't call the 1/3 HP "quiet", but it is not too noisy given the job it has to do. I don't recall how noisy my old Insinkerator was but I think the Moen 1/3 HP is similar in noise.Some people complained that it was impossible to get their hand into the Waste King or Moen chamber to clear a problem. I am a medium size man and I can get my hand in after I have removed the removable splash guard. But a person with larger hands may not be able to do that.Also people complained that the Waste King and Moen do not have the ability to use an allen wrench to back off the garbagle disposal when it is stuck. My old Insinkerator had that option but I have not used it in a very long time, at least more than 25 years, so I decided that capability was not important to me. You can buy a special wrench to do this from above the garbage disposal for $9 on Amazon.As others have noted, the entry point for the electrical wiring is directly behind the exhaust pipe so it is not possible to connect a armoured steel cable such as I have feeding my electrical wiring. Therefore I installed an outlet on the all under the sink and plugged the new Moen wiring into that. Parts for that cost about $5. The time involved to install it was about the same as what it would have taken to remove the exiting wiring from the Moen and connect the wiring from the armoured cable if it was possible to do that.

Easy purchase easy installation. It's a great replacement for my original one that died.How are you do

Awesome so far! Bought this to replace my old batch disposal. I got a quote for $1300 to install a new disposal. Picked this one up for $200, watched some youtube videos and I was able to install this without any issues!

I purchased this to replace in Insinkerator garbage disposal that only lasted about six years. Since I only use my disposal a handful of times per week and don't put bigger or harder things down it like bones, it should last much longer. But the last one keep getting clogged and then started leaking bad from the bottom (hello mess) so I decided to go with a new brand. The one thing that attracted me to this were the reviews stating how easy it was to deal with Moen if you have a problem and need a replacement. That is a big deal to me so I decided to give this one a try. Besides, Moen has a good reputation with their faucets so they appear to know a bit about plumbing stuff.On the installation, I had a friend who is my building manager and very skilled at plumbing put this in. He has installed hundreds of disposals over the years so I definitely trusted his installation skills over mine. The main thing I should point out is that if you don't have an outlet under your sink and instead need to hardwire this, you will need another part. I didn't know if I had an outlet so I wanted to get one that had both options (I was away from home for a few days when I ordered this so I couldn't look). The description makes it sound like it's easy to use either option. Yes, the cord comes out easy, but a piece that is needed to hardwire it (sorry, I don't know what it was -- some small metal bit) only cost about $2 at my local hardware store so it's really unfortunate that they didn't simply include it in the box as it would have cost them even less and made the installation much easier. And certainly saved a few swear words (apologies to my neighbor). Moen, please take note on that. There were a few other issues during installation -- like the connectors not hooking up in the same place as my old one -- but luckily my friend is good at this so he was able to use some pieces off the old one to make things work. So don't throw out your old disposal because you may need to reuse a few bits from it (the pipe fittings on the side). Also, be sure to measure under your sink because this disposal is a bit longer than my old one and that is where some of the issues arose. It's not tons bigger, but enough to make the installation a bit more difficult. My biggest recommendation is to have this installed by someone who knows what they are doing because there were enough difficulties with the installation to make me very happy I didn't try to put it in by myself. In other words, it's not a standard job. After we had the right electrical bit, I'd say the entire installation and removal of the old one took about an hour.As for how well it works, on that I am happy. It's a lot quieter and doesn't have the loud grinding sound my old one had, but this one is a tad less powerful (1/3 vs 1/2 horsepower, I believe). But since I'm not grinding up bones or small animals, it works well for what I need and I like that it's not as loud. I mostly just use it for small bits of leftover food and produce scraps that are safe to go down the drain (my friend has repeatedly drilled me about onion skins, potato peelings, and such that will clog up pipes). It does great on things like apples, peppers, etc. Plus, I like that the drain cover leaves a smaller hole for things to do down so I'm less likely to drop something down and have to reach for it (usually very gross and a bit scary). And if that does happen, it's easier to get things out of this one than my old one because it appears to be flatter on the bottom so you aren't reaching around sharp edges and into dark corners where God knows what you will find and have to touch. I do have to kind of shove things down the hole more often, but I prefer that to things falling down there unexpectedly. So on that note, it's a definite improvement. It works perfectly for what I need.One other nice thing is the tool to fix the disposal if it jams. I've always had one of the small tools that you use on the bottom of the disposal to dislodge it if it gets stuck. But it stinks getting down under it and trying to find the hold to put the little wrench in. This disposal uses a larger tool -- that is included -- that you insert into the top of the unit through the drain -- much easier on my back and knees. And it's flat so I simply put a screw on the inside of the cabinet under my sink to hold it. It's also bigger so it's much easier to use. Just know that if you lose it, you'll probably have to order a new one from Moen because I'm pretty sure it's proprietary and not available at your local hardware store.I'll add some photos and a video shortly, showing how loud it is.I've only had it installed for a short time so I'll update if anything changes, but so far I am very pleased with this disposal. It appears to be very well made and feels solid when I use it. I haven't noticed any leaking and it's a lot quieter than my old one.

Quite compare to American Standard purchased from Costco

Exactly what was promised

Good product

Great