Ghost Controls TSS1 Heavy-Duty Single Automatic Gate Opener Kit for Swing Gates Up to 20 Feet (ft.)

In June 2020, I invested in the TSS1 single gate opener, and for nearly four years, it operated flawlessly. The setup was a breeze, thanks to clear instructions. However, a few weeks ago, I encountered an issue: the gate began slowing down midway through its operation and eventually halted. After checking the battery voltage, which registered at a healthy 14.4 volts, I realized I hadn't tested it under load—this oversight revealed a failing battery. Fortunately, the support provided was exceptional. Their system for initiating support calls is seamless, allowing for easy scheduling via their website. The representative who assisted me was incredibly knowledgeable and pleasant to deal with. Her guidance led me to test the battery under load, pinpointing the issue. Between the reliability of the product and the superb support experience, I'm convinced there's no better gate opener on the market than Ghost. I'm committed to sticking with this brand, and I even jest that it may have saved my marriage—after all, my wife was quite insistent about fixing that gate! LOL...

Easy gate install and videos on youtube helped reassure what I was doing. Had an issue (my fault) where I thought the main board wasn't the correct one. Called Ghost customer service and spoke with Brandi who confirmed the set up and what we needed. She was set to send out the part needed and had the return box included with shipment for the part I thought was the wrong one. After double checking, realized my mistake and we had the correct part. But good to know that the they (Ghost customer service) were easy to reach (both times I called in for this issue) and ready to take care of any issues. Brandi at Ghost was great to deal with and was even able to text info between calls for better communication to confirm stuff. For reference we have a single gate(programmed onsite for push to open), two keypads, 4 remotes, zombie lock, the batteries with box, and set up for A/C (not solar).

really easy installation and set up, working great so far, got it on a tubular 16 foot gate

Bought July 2021...charge controller on board failed Nov 2021. Contacted Tech Support and ran all their tests and proved the charge controller was not working. Sent videos. Load tested. Everything they ask for and all they do is keep responding that it should be fine. Honestly, the Tech support appears to be outsourced to someone who is reading from a script and has no actual clue as to how anything works. Just like a previous reviewer stated, their board was faulty right out of the box and it took over three weeks for him to convince Ghost to send out a replacement. Their customer service is horrible. It seems like their full intent is to completely enrage the customer so that they not only never buy another product again, but they go out of their way to tell everybody they can what an awful company Ghost Controls is. Well they succeeded.

Search for this iznuV0DaAvU on YouTube. It is a 5 min review of my installation (mid-install). Gives timing video and some additional details. The attached video is from my video surveillance system and does not show the installation. I've never had a gate opener (or gate, for that matter) - so take that for what it's worth. My primary reason for selecting Ghost Controls over the much more popular Mighty Mule was due to the reviews. While much of them are subjective, there were a number of reviews under the MM product indicating they'd switched to GC. There were comments about the GC being faster to open/close as well - though that I cannot verify. I installed my 16' single swing gate (tractor supply 70lb. variety) to an 8' x 4"x4"x 1/8" thick square tube. I didn't want to use wood since I've seen how they can flex and warp over time. I cemented the post about 3' into the ground, and welded the through-bolt hing pins into place. This provides for a rock-solid gate operation that doesn't sag or flex. The opener takes about 20 seconds to open fully from the moment the remote is pushed. I have it opening about 100° - which is at the max opening limit. This provides the widest clearance for the angle of my driveway. The instructions will have you mount the controls and battery within 4 feet of the opener. That puts it at ON the fence and certainly within arm's reach of anyone outside the fence. I opted to move the control and battery box to the opposite side of the drive. To do this, I needed an extended cable coming from the motor. GC did not recommend splicing to the existing wire, and instead shipped me an opener with a 32' cable (this is the standard length of the 2nd operator of a two-gate system. With that, I was able to run the cable under the dive, and about 10' in from the latch-side of the gate. Well beyond the reach of anyone outside. The manual will also tell you to mount the controller/battery box at least 3' off the ground to prevent them from getting excessively wet and dirty. I poured a small slab (12" x 18") with a 20" post. While it's much closer to the ground, I am using a fake rock/bolder cover to conceal the slab. That should keep it clean and dry, and out-of-sight. With the antenna being closer to the ground, I cannot activate the gate from my house (500' down the driveway), but it still works from far enough on approach that it will be completely open by the time I drive to it (at normal speed). I also opted to install the driveway sensor - though I purchased the Mighty Mule (100') version since it was considerably less expensive, and GC verified that it would work - and it does. Now when UPS or FedEx leaves my drive, the gate begins to open as they approach. It's perfect. On an aside, my home is completely automated (Vera). As such, I wanted to control the gate using the home automation system. This would allow me to have the gate open during the day, and close at sunset. Or I could open it remotely (via phone app) if someone I didn't trust needed to get in (without giving them a gate code). It also allows me to forgo the need to use the auto-close feature on the stock controller - which is quite limited in how it works. But, for my HA system to work properly, it needs to know the state of the door - whether it is open or closed. GC told me there is no point on their control board that would provide gate position status (for example open contacts when gate is open, or closed, when gate is closed). And that is true. However, the motor/operator module DOES have an integrated mechanical limit switch at the end of the screw jack. While I haven't tied into it yet, it is my intention to use that switch as way to signal my HA system that the gate is open/closed.