August Home Connect Wi-Fi Bridge, Remote Access, Alexa Integration for Your August Smart Lock, white, 1.5 x 2.4 x 2.4"

We got this because my husband cannot be trusted with keys :) and I am too impatient to fish around for the key and futz with the lock every single time I come and go. So we were pretty sloppy about locking up when we left. (which always made me a tad uncomfortable in the back of my mind) So that is why we got this. We've been using it for about a month now. Installation was pretty easy, and syncing with iphone was a breeze. We did run into one issue/question (the documentation referred to something on the app which had since been moved/renamed) but you just call up support and they picked right up -- even on a sunday! Overall, I really like it! I would say about 90% of the time it behaves exactly as hoped/expected-- it locks the door behind you when you leave, opens the door as you return. Locking when you leave is pretty much 100% reliable. This has always worked. The part that is a little less reliable is automatically unlocking when you return. My husband always has his bluetooth headphones in so I think for him this messes up communication between his phone and the lock. For me, I have a couple of times gotten a message saying something about a communication error with the lock. But if this happens, it still always unlocks using the app (in other words, the worst case scenario is that instead of unlocking all by itself, you have to pull out your phone). Not a big deal. I would say that if you have a sticky lock, then you should probably try and resolve that before installing so you don't wear out the batteries prematurely. For us, our lock always rubbed against the plate when locking/unlocking so it was really hard to turn. So we fixed that before installing and I think that was the right move. Hardware-wise, it has been pretty much flawless as a result. I would say if you're thinking about it, then do it! It is a really neat concept, well executed and also well supported!

Long review for install assistance. Product works great and I can check status as well as open & close the door remotely. There seems to be a trick for installing. If you are having issues connecting to wifi, try the following: 1.) First, it will only connect 2.4GHz. 2.) You will use your phone to connect via the app. 3.) It will be best for you "forget" your home networks except for the one you plan to connect the connect device. The reason for this: when the app attempts to join the network, it drops the current connection and then rejoins ur next home network (if you have both 2.4 & 5 GHz or a guest network). This is only half of the config process. When it tries to reconnect to the WiFi, it won't be able to. Save yourself some aggreviation, remove all (except the 2.4GHz network you want the connect on) local networks from your cell. Add them back after... I had the lock, the connect and my (new - already working) WiFi extender within 5ft of each other and it still had issues cinnecting when I had more than 1 home network "remembered' for auto join. After you join your new connect, you can text signal strength, etc. One last thing... MAJOR props to support. I had issues with the auto unlock feature after I added the connect device. Within 1-2 days of contacting support, opening a case; I sent a few logs via the app with the case number. support pushed an upgrade to the lock and it cleared the issue!!! I only run the auto unlock feature (no auto lock.) You do need to go out of range for a certain period. Once you do, you will receive a messsge from the app that you left the area. Once you see that.... your all set with the auto unlock when you return. Hope this has helped and saves someone the aggreviation and testing I went thru.

The Bluetooth can be a bit sluggish, however, it’s been used for many years reliably. The auto lock is great piece of mind. Simple to install. I’ve been using rechargeable batteries in mine. No issues.

So this was the last piece to my smart home. I have a Harmony Hub and it said it works with my August Smart Lock.. the part they left out was that it works with other hubs of you have the connect. It was easy to get setup so I focus on what I liked about it and this review. I thought it was unnecessary, and shouldn't require a connect module for it to work with other hubs/Google/Alexa. Either way, connecting it was a breeze. It does have to be in vicinity of the August Smart Lock otherwise it won't be able to lock the door. Luckily, I have an outlet on an Uninterrupted Power Supply I bought that is close to my front door. I would've used an outlet, but i didn't want to run the risk of someone unplugging it from the outlet to charge a phone or something and then I'd be unable to control the door lock remotely. So plugging it into the UPS solved that problem for me. It works reliably about 99% of the time. It didn't work once, and that was because my internet connection had been reset. Other than that it works extremely reliably. I had a Home Chef delivery sent to me when I wasn't home and was able to call my neighbor and let him into my place to put the food away for me before I arrived home. It worked flawlessly. I saw some older reviews, and I think they've updated the software on the connect to the point where it is now very reliable, as those folks had lots of problems, but i think the updates fixed those issues.

U use the setup together with a lock at an Airbnb property. At first I did not want to get the August Connect due to all the negative reviews, thinking it will be just a waste. After running in to some issues with people not being able to open the door, I decided that I need the ability to lock and unlock remotely, so I bit the bullet. Should have done it Earlier! This thing works great! Yes, I had issues with connection, tried a few different spots and was able to find an outlet with a direct line of sight with the lock, shows weak connection but works great. I know when people leave or enter, I know when door is open or closed and I can remotely control the lock. If you have a good line of sight outlet no more than 10 feet away, buy this, you won't regret it!

Wonderful little product although pending obsolescence with the release of the August all in one WiFi smartlock. But for what it was for, dead easy to setup and use. Now, all August really need to do is fix their app.

Este producto me ha dejado satisfecho completamente, con este accesorio puedes controlar tu puerta desde donde te encuentres, siempre y cuando tengas una conexión a Internet. Nunca se me ha desconectado o perdido señal, siempre ha funcionado perfecto y ya llevo más de un año y medio con el mismo. Con las notificaciones que te manda al celular de quien abrió y cerro la puerta o si la dejaste abierta puedes quedarte más tranquilo de que pasa en la puerta de tu casa.

Straight forward setup. Work instantly.

A great addition to my August Smart lock. Prompt delivery and easy to connect using the August app allowing full remote access and notifications of every time the door is locked, unlocked, left open for too long and by which person.