Goodman GSX130301 Air Conditioner 13 SEER - 2.5 Ton

not reprsented properly

Would give ZERO stars if I could. Save yourself the headache and do not buy a Goodman product. You will save money in the long run by spending a little bit more and buying a well made product that the manufacturer stands behind. Goodman offers a FALSE warranty that offers no protection for the consumer. They offer a standard 10 year parts warranty (no labor) for residential properties, and it is NOT transferrable. What they do not tell you is that if a major part goes, it is likely to cost the consumer more in labor to replace the part than it would to buy a whole new unit. Just happened to me with condenser coil. Goodman coil crapped out after only 5 years. Would have been acceptable if Goodman replaced the condenser, because that would have been an easier labor and refrigerant bill to swallow (even though I already paid this install labor and freon when I initially bought their product 5 years ago). However, Goodman would only replace the coil itself. By doing that I would have to pay more in labor to replace a coil in an existing condenser unit that I would if I were to buy a whole new condenser and have it installed. So buyer beware. THE GOODMAN WARRANTY IS ENTIRELY USELESS, and they do not stand behind their products. As a side note, I will also advise that the Goodman "customer service" rep I spoke with was probably the rudest person I've ever spoken to with a horrible attitude. I will not even bother to exercise Goodman's false warranty to fix their defective condenser. Instead it will be less expensive for me to buy a whole new condenser from a good manufacturer. Very much regret purchasing a Goodman product.