---
product_id: 12041619
title: "Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D"
brand: "castle pellet stoves"
price: "€ 2268.63"
currency: EUR
in_stock: true
reviews_count: 4
url: https://www.desertcart.ie/products/12041619-castle-wood-pellet-stove-serenity-12327-indoor-heating-temperature-control
store_origin: IE
region: Ireland
---

# Smart Control Easy Clean Design Thermostat Feature Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D

**Brand:** castle pellet stoves
**Price:** € 2268.63
**Availability:** ✅ In Stock

## Summary

> 🔥 Heat Your Home, Your Way! 🔥

## Quick Answers

- **What is this?** Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D by castle pellet stoves
- **How much does it cost?** € 2268.63 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ie](https://www.desertcart.ie/products/12041619-castle-wood-pellet-stove-serenity-12327-indoor-heating-temperature-control)

## Best For

- castle pellet stoves enthusiasts

## Why This Product

- Trusted castle pellet stoves brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Consistent Warmth:** Achieve and maintain your ideal temperature effortlessly.
- • **Customizable Comfort:** Choose from manual, thermostat, or weekly modes to fit your lifestyle.
- • **Space-Saving Elegance:** Stylish design that complements any room while saving space.
- • **Hassle-Free Maintenance:** Designed for easy cleaning with no hidden chambers.
- • **Effortless Heating Control:** Experience the future of home heating with the Smart Controller.

## Overview

The Castle Wood Pellet Stove Serenity 12327 offers innovative heating solutions with its Smart Controller, allowing for customizable temperature settings and easy maintenance. Its sleek design and efficient operation make it a perfect addition to any indoor space.

## Description

Reinvent the way you heat your home with the Castle Serenity Wood Pellet stove and new smart controller. The smart controller allows you to choose manual, thermostat and Weekly operational modes to heat your home on your schedule. As with any Castle Pellet stove, you'll experience affordability, style and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room and with the new smart controller heating your home efficiently on your terms has never been easier.

## Features

- Reinvent the way you heat your home with Castle's Serenity wood pellet stove and new Smart Controller
- The Smart Controller allows you to choose manual, thermostat, and weekly operational modes to heat your home on your schedule. Along with calendar and time based heating options, you can also set a local thermostat or manually set it on one of five burn levels
- The thermostat feature will quickly heat your space to your desired temperature. Once the desired temperature has been reached, the stove will turn to its lowest setting to maintain a comfortable space.
- As with any Castle Pellet Stove, you will experience affordability, style, and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room, and with the new Smart Controller, heating your home efficiently on your terms has never been easier
- The Serenity Stove is designed to be easy to clean - there are no tubes, corrugations, or hidden chambers

## Product Details

- **Brand:** Castle Pellet Stoves
- **Material:** Cast Iron
- **Color:** Brown
- **Product Dimensions:** 23.75"D x 18.25"W x 34"H
- **Item Weight:** 186 Pounds

## Images

![Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D - Image 1](https://m.media-amazon.com/images/I/81YQgrbNejL.jpg)

## Available Options

This product comes in different **Style** options.

## Questions & Answers

**Q: Can the stove be hand-stoked if the electricity goes out?**
A: I tested mine out with my Goal Zero 1400 solar generator and it is fine. The only thing that really takes electricity is the fan .  You can hook it up to a UPS so that it switches over automatically if power goes out, but if you have a generator, the stove is sealed with air intake and output so you won’t fill your home with smoke. If electric goes out, just plug into your generator (sine wave) and you can still run.

**Q: how many watts does this use ?**
A: 450 watts startup then 55-75 watts. 55 watts for fans and kicks up to 75 when feeding pellets then back to 55.

**Q: how do you clean it?**
A: I vacuum the ashes out when the stove is cold and clean the window with a wet or damp cloth.   However, I have not been able to use my stove because the door handle fell apart after only two years and they want $200.00 for a new one!

**Q: Do you have to shut the stove down to clean the burn pot?**
A: Not always. We ran our stove for weeks at a time without cleaning it. We would open the hopper lid (which stops the pellets from feeding) and wait for the flames to die down. Once there were just coals in the burn pot, I would open the door and scrape the burn pot with a large flat bladed screwdriver. Shut the hopper lid and the pellets would feed again, fire would start back up. We would routinely go 2 weeks or more without a decent cleaning or emptying the ash drawer.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Worth The Low Cost
*by M***O on January 14, 2018*

Update -Now that I have had this for a year, I wanted to update my review.After experimenting with exhaust blower speeds and the air inlet restriction adjustment, this stove works great! The hopper size is definitely it's weak point, but for the money, this stove is completely exceeding expectations. I also figure out the occasional "expansion" noises were due to the fact that I did not have the machine's weight evenly distributed over all four feet. Once I adjusted those to be about even, the only noise is the clinking of the pellets as the come down the shoot.You will need to factor in a time period to figure out the right combination of adjustments based on altitude, pipe length, and pellet quality. Once you do that, it's pretty much set it and forget it. I run it on the #2 setting most of the time and it keeps my 2200 sq. ft. tri-level home plenty warm enough. Below this sentence is my original review from last year when I received the stove.-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------I need to say that for a $1,000 pellet stove, this thing did not disappoint me at all. I got exactly what I paid for and I knew that when I bought it. The only reason I didn't give it five stars is because the manufacturer could easily change just a couple of things on this to improve it with minimum impact to the cost, and it would be a top notch bargain.First of all, the shipping was good and it arrived in good shape. I did however need to go through and re-tighten every external screw on the thing.Let's get this out as well - some people complain about the nit-pickiest of things. Yes, this stove makes a few noises now and then from thermal cycling. EVERY stove does. When metal heats, it expands, and the joints are designed for that to "give" a little bit when that happens. Once the unit reaches thermal equilibrium, it is fine. If you are type A, suffer from high anxiety, and every little thing sets you off, you will not enjoy this or any other wood stove. This stove is no louder in operation overall than any others including Harmon.This unit will only run 18 hours on one 40lb. bag of pellets if it's on the lowest setting. On number 3 of 5, it will eat that bag in 12-13 hours. The hopper is truly only built for 40 lbs. of pellets so you will feed this stove at least twice a day. Again, I knew that before I bought it so no docking points there.It burns both soft and hard wood pellets perfectly. You do have to adjust the exhaust fan voltage a bit if opening the inlet gate (Inside the stove) doesn't work by itself. It's a bit of a dance to tune this stove, but once you do, it burns extremely well and very clean. YOU WILL NEED TO BE PATIENT TO DO THAT CORRECTLY. It is a game of wait and see and you need to adjust with small increments.Cleaning is it's strong point. It takes about 2 minutes to clean it and it's as easy as it gets.The blower on this is a bit loud, but not overly so compared to other brands. It does a good job and is fully adjustable for speed.If the manufacturer would increase the size by just a little bit and make it able to hold 50lbs. of pellets, this would make it so much easier to load. As it is, you have to throw a partial bag in to keep things going when it needs more fuel. Also, to clean the blower as they recommend once a month during continuous use, they should use some other type of fastener instead of phillips head screws. These will eventually wear out and need to be oversized once the threads wear out. Lastly, they need to increase the opening of the lid to the hopper. It's just big enough to dump the bag in and if you move even slightly towards the front, you spill pellets on top and get dust down the vent holes. It's a pain when you are in a hurry.This stove is well worth the money though. If you want a top quality stove that will last a lifetime, this aint it. It is however a good quality stove that I expect 8-10 years of operation from with the slightest of inconveniences.

### ⭐⭐⭐⭐⭐ Nice unit
*by G***K on July 22, 2025*

Have had for two winters. Works great. Zero problems so far

### ⭐ Poor design. Ash collects in burn chamber instead of ash pan. Auger "runs out" with 1/4 bag of pellets still stuck in hopper!
*by W***N on November 30, 2017*

I never owned a pellet stove before, and I was so excited to get started. I should have done a LOT more research... all pellet stoves are NOT equal!I have been using the Serenity pellet stove for the past three weeks, trying different pellet brands and types to see what works best. Now that I know what I am looking at, and seeing in other stoves...I am very dissatisfied with both the design and operation of this stove and really would like to return the unit.The first problem I had was the stove would burn the pellets faster than the auger could supply new ones and kept going out. I had to adjust the sliding air vent inside to slow the burn and this corrected the issue. Customer service was of no use figuring this out...they had me check EVERYTHING else. I had to figure it out myself.Now that it burns reliably without going out, it does heat my 1200 sf building well, BUT it has these design flaws which DON'T exist with other pellet stoves like the English Stove Works model for the same price... and these really make it a pain.First problem... I find that the auger does not completely empty the hopper! It "runs out" of pellets while there is still 1/4 bag left stacked up along both sides of the hopper! This is just poor design! The pellets "get stuck" and you have to reach in and keep knocking them down into the center!Second, the auger is mounted vertically, which is unreliable and slow to add pellets to the burn cup, and then they slide down a chute into the cup, splashing ash, sparks and soot all over inside the burn chamber! Every time pellets come shooting out the slot, this fly ash accumulates all over the lips and crevices both inside the glass door and UNDER the ash pot and all around the burner cup! This is a real mess, and hassle to clean. It gets all over my floor when I open to door to clean it, and I can only reach into the bottom UNDER THE ASH PAN with a vacuum crevice tool! Also, the glass gets coated with soot daily is a pain having to clean it daily.I called the manufacturer and after holding for 20 minutes, they transferred me to voice mail! I wrote them an email asking if I can return or exchange the unit because of the poor design. Haven't heard back yet, but I sure hope I can get rid of this stove and get something better.***UPDATE***Amazon accepted my request to return the unit, and actually arranged to have a team of men come with a truck to pack it up and take it back! Holy cow!I replaced this unit with an Englander model 55-SHP10 which is identical to the Model # 25-PDVCH that Home Depot sells for about $900. Here is a comparison:Electronics:The controls on this unit offer thermostatic control (toggles the unit from low level 1 to high level 5 and back). The Englander does not offer that. The Englander controls are MUCH simpler, giving you control over the burn speed (1-9) and the blower speed (1-9) with a simple up/down arrow button. WAY less complicated than the Castle, which I personally like.Auger: This unit has a very unreliable vertical auger (does not reliably grab a consistant amount of pellets with each rotation) which then plops the pellets down the chute at velocity into the burn cup causing fly ash to go literally everywhere! Even out the flue! A small ash vacuum is an absolute requirement to keep it clean. The feed rate on low is so anemic that if you leave the lid open longer than about 10 seconds to refill the pellets, the fire starts to go out!The Englander has 2 augers! Both are mounted horizontally. The top auger runs intermittantly at variable speeds to deliver pellets to the feeder auger which runs continuously. This extends the time you can leave the lid open without the fire going out. The bigger bonus with this configuration is that all your ash stays in the burn cup, and gets compacted into a solid mass that you can easily remove to clean. An ash vacuum is also needed to get all the nooks and crannies, but it's WAY easier to clean and there is MUCH less fly ash - next to none!Heat output:This unit is anemic on the lowest setting, but adequate at HI (5). The thermostat feature was great, because it quickly heated my 1200 sf building, then switched down to LO (1) which was enough to maintain the temperatures when it was below 35 degrees outside.The fan speeds are static during run time, and if you want to change them, you have to go into "CONFIGURATION MODE" and tinker around through all these menus, then choose "voltage" rates... WTH?The Englander produces MUCH more heat at lowest speed (1) but allows you to very easily adjust the FAN SPEED with a simple up/down arrow button. So you have literally 89 setting combinations to tinker with all with 2 buttons. Putting the burner on 1 and the blower on 1 yields a VERY hot stove! Even the pellets get too hot to comfortably touch! I set my burn on 1 and blower between 5-7 and this produces enough heat to quickly warm my building. Here is the problem! It is TOO HOT, and the lowest setting will still bring my building up to 85 degrees in about 3 hours when it was -15 degrees F outside! I had to turn it off at 3AM because it was roasting! It took 12 hours for it to cool down to 70 degrees! So while the stove is rated at 1500 SF, I wager you could do a much larger building with it. Remember, the burn rate goes from 1-9!Cleaning:As hinted at earlier, this was the biggest problem I had with the Castle, and the ONLY reason I wanted to replace it after only 3 weeks!It is literally a NIGHTMARE to clean! Even with a good quality ash vacuum, the fly ash turns to a very fine powder that evenly coats EVERYTHING inside the unit! Literally NO ash fell into the ash pan, leaving me to wonder why it's there in the first place! The amount of fly ash that accumulated in my flue "T" trap alone after only 3 weeks was astounding and unsafe! It was a requirement to vacuum out the entire unit every day because the fly ash powder collected EVERYWHERE.By comparison, the Englander is a dream! I found a video on YouTube that shows how to completely clean the unit "in the time it takes to brew a pot of coffee"... and it is true! You need a vacuum, but it's SO much easier because the ashes actually COMPACT in the burn cup! You simply turn off the unit, empty the burn cup, and replace it! I give it a full cleaning once every week, and there is hardly any fly ash powder after all that use.Capacity:This unit actually holds one full 40lb bag in the hopper.The Englander only hold about 30lb! Pretty stupid design flaw, and I'm shocked they haven't fix this!Final analysis:Overall, the Englander is still a much better choice for me because I hate cleaning, and enjoy a good hot fire. I will deal with having too much heat. If the Castle had a horizontal auger and easier controls I would have kept it. As it stands now, I am SO GLAD they took it back!

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*Product available on Desertcart Ireland*
*Store origin: IE*
*Last updated: 2026-03-19*