---
product_id: 118179576
title: "Flo by Moen Leak Detection Smart Home Water Security System, Alexa-Enabled"
brand: "moen"
price: "€ 683.06"
currency: EUR
in_stock: null
reviews_count: 7
category: "Moen"
url: https://www.desertcart.ie/products/118179576-flo-by-moen-leak-detection-smart-home-water-security-system
store_origin: IE
region: Ireland
---

# Detects leaks as small as 1 drop/min Real-time alerts via app, call & email Auto shutoff to prevent water damage Flo by Moen Leak Detection Smart Home Water Security System, Alexa-Enabled

**Brand:** moen
**Price:** € 683.06
**Availability:** ❌ Out of Stock

## Summary

> 💧 Stay ahead of leaks—because your home deserves smarter protection.

## Quick Answers

- **What is this?** Flo by Moen Leak Detection Smart Home Water Security System, Alexa-Enabled by moen
- **How much does it cost?** € 683.06 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.ie](https://www.desertcart.ie/products/118179576-flo-by-moen-leak-detection-smart-home-water-security-system)

## Best For

- moen enthusiasts

## Why This Product

- Trusted moen brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Seamless App Control:** Manage and monitor your water usage remotely through the intuitive Moen Smart Water Network App.
- • **Smart Leak Detection:** Monitors your home’s water flow with ultrasonic precision to catch leaks before they escalate.
- • **Smart Home Integration:** Compatible with Google Assistant, Ring, and Alarm.com for a fully connected home ecosystem.
- • **Automatic Water Shutoff:** Protect your home proactively by automatically stopping water flow when abnormalities are detected.
- • **Instant Multi-Channel Alerts:** Stay connected with real-time notifications via app, phone calls, and emails—wherever you are.

## Overview

The Moen Flo Smart Water Monitor and Automatic Shutoff Sensor is a cutting-edge home water security device that uses ultrasonic sensing and AI-driven learning to detect leaks as small as one drop per minute. It sends instant alerts via app, phone, and email, and can automatically shut off water to prevent costly damage. Designed for 3/4-inch to 1-1/4-inch pipes, it integrates with popular smart home platforms and offers remote control through the Moen Smart Water Network App, providing 24/7 peace of mind and optimized water usage.

## Description

Bring smart plumbing to your home with the Flo Smart Water Monitor and Shutoff. The Smart Water Monitor and Shutoff is a smart home water security system that provides 24/7 protection by monitoring for water leaks—some as small as one drop of water per minute—and other vulnerabilities. Designed by plumbing and tech industry professionals, Flo Smart Water Monitor and Shutoff is installed on the main water supply line of the home. You can see live water use through the Moen Smart Water Network App, including water flow rates, pressure, and even temperature. If the Smart Water Shutoff detects an issue (e.g. high pressure, freezing water, or a small leak), a water sensor alarm will alert you through the app to assess the issue before it causes costly damage. If there is a catastrophic failure, like a burst pipe, you will be alerted in the app allowing you to shut the water off remotely—no matter where you are. If you fail to respond to the alert or are on vacation, the device can be set to automatically shut off water to help limit damage and loss. The smart water app notifies you of abnormalities to remotely turn off the water from the Moen Smart Water Network App, or the device can be set to automatically close the valve to help prevent catastrophic damage. In addition to leaks, the device will notify you if it senses a fixture has been left on or if temperatures have dipped too low and pipes are at risk of freezing. The app is free, with no fees or subscriptions required. Should the Wi-Fi connection be lost, the device will still protect the home as it stores the latest learnings locally, allowing it to continue safeguarding the home until a Wi-Fi connection has been restored. Everything needed for installation is included in the box. Professional installation is recommended and takes just a few hours when the home meets installation requirements. The colors of the physical product may vary.

Review: Piece of mind; worth the price and monthly fee - I've heard about these for a while and thought it would be a nice thing to have, but never actually bought one, until now. After our neighbor's house flooded for the second time I thought it might be a good idea to have this, since all of these houses were built by the same builder. If they're having that many problems it could be a matter of time before we do as well, as both times their house was severely damaged. I'm not a plumber but have basic skills and had no problems installing the Flo valve. I used a 2" nipple between the Flo and our water filter and a shark bite on the other side to connect into our PEX pipe that comes off the PRV. It took less than an hour to install. Setup was simple and instructions were easy to follow. It took an hour or so for it to realize that it was installed, and then took another week or so to 'learn' our usage habits. Right after installation I began getting real-time data on flow rate, pressure, temperature, and gallons used. The data is pretty cool, but historical data is extremely limited. In the app, you can only get hourly data for the current day and weekly data for the current week. On the website you can only view/download hourly data for the current and prior day, daily for current or past four weeks, and monthly for the past 12 months. We've had the Flo installed for just over two weeks now and had no problems with it. We subscribed to Flo Protect but thus far it still has not identified individual fixtures. A note on that; they say 'we need a couple weeks of data before we can identify fixtures.' I contacted support and they told me it's actually three weeks. I suggested to them that they change their messaging on that to manage expectations. I've seen quite a few people unhappy that they have to pay $5/mo for the Flo Protect plan after paying $400+ for the valve. I have no problem with paying for it. We pay $15/mo for our alarm monitoring after paying around 2k for our system to protect our home. Water can cause severe damage, so I'm good with paying $5/mo to monitor that since it's probably more likely to happen than a break in when you think about all the places plumbing could fail and the extent of damage it can cause. Sure, insurance will probably pay for most of the repairs, but as I sit here listening to them jack hammering up the hardwood floors a couple doors from me for the entire day and watch all the various work trucks coming and going, I think of the inconvenience of it all. Overall I give the system a 4 star rating because availability of historical data is quite limited and I'd like the ability to download detailed hourly or daily data for a large period of time into Excel to perform more detailed analysis. If the data was more available I'd give it a full 5 stars. Support through the water concierge chat is excellent but anything I've sent via e-mail has gone completely unanswered, so I recommend using the chat. Today I purposely left our kitchen faucet on at a trickle while I was eating lunch and they called my phone after around 30 minutes to alert me to long water duration. I also got an e-mail about it and an app notification, all of which gave me the option to turn off my water immediately or ignore it. They said if I did not respond they would shut it off in five minutes. I'm pretty sure if a pipe broke and a lot of water was flowing it would have alerted much faster, but I only left the faucet barely trickling. All things considered I think this is a great product and both it and the monitoring are worth it in my opinion. Update 3/8/2020 Usage by fixture finally became available after a little over three weeks of use and I wanted to provide some information on this. My expectations were pretty low for this feature and thus far I would say they may have just barely met them. My thoughts on this are that it would be quite difficult to isolate usage to a particular fixture, since the only data points they could use to identify fixtures would be flow rate and duration and many things could have similar flow rates, not to mention overlapping usage (i.e. you flush the toilet, then go and wash your hands, washing machine could be running while you're taking a shower, multiple people using water, etc.) That being said, it has done a fairly good job in identifying faucets, toilets, and showers/baths, but not always correctly. It has not been able to isolate anything else, such as the washing machine, dishwasher, refrigerator, etc. You do have the ability to go in and reclassify an event but I'm not certain that it learns anything from that or not. I know I changed one it got wrong from faucet to shower/bath and later I looked and it had changed it back. When you look at the event details it only provides the time, duration, and gallons used. It would be extremely helpful if it also provided the flow rate, as that is one of the most useful data points in identifying what fixture may have been using water. I plan to make that suggestion and hope they'll consider implementing it. If I can accurately reclassify events and it actually learns from that then maybe it would get more accurate over time. My overall rating and opinion of the device is unchanged and I still feel it is very useful and provides an extra layer of protection for our home. Update 4/7/2020 Upgrading my overall rating from 4 to 5 stars because they just added expanded access to historical data which was the one thing that I felt was lacking. You can now view data by day, week, month, year, and even by custom date range. Being able to view a custom range is helpful if you want to compare the Flo data to your water bill as you can set it to the same billing period.
Review: Limited Smart Device & App Impinging Home Enjoyment-fails when needed - We were forced into buying a water leak detector by our Insurance Company Farmer's, otherwise would be at risk of being declined home insurance. We were advised to get this specific product, they apparently have agreements with Moen for purchase and then installation at supposedly lower rates. Had to show proof of installation. Since this has been in, we've had only false alarms accompanied by water shut offs, along with two actual small leaks in which it failed to detect anything. The device is completely useless and is an impingement on enjoyment of the home. Anytime you use water out of a regular pattern, it notifies you of abnormality and then shuts off the water. I've had the water shut off now three times while I'm in the shower with it noting abnormal activity for the time of day. Imagine that. You go to take a shower, but because it's not your usual time for that activity, it detects abnormality and shuts off your water right in the middle of your shower. How are you notified? Through text, email, and phone call. Who brings their phone into the shower with them? There's no way to adjust for this except to go back to the beginning and do what they call a restart which for 10 days you have to teach your device all the patterns. Moen themselves suggested that during those 10 days you just leave the water running uninhibited so that your device learns a high water usage and won't go off. I did it in the beginning. Who can do that now? It's winter time and raining. And I'm going to let my water flow freely so it can supposedly learn that water should be used during these hours? It's an unpleasant and quite frankly useless addition to the home. I regret having purchased this quality of device, and should have just bought the cheapest device out there and had it installed to satisfy insurance needs. Extensive reading of reviews also discussed this device giving out in 2 to 5 years, and I discussed this with Moen and they admit that it could be a 2-year device only. This is a racket. I paid close to $2,000 together with the device and installation. The app is difficult and doesn't allow you to easily turn back on your water. Just last night when I had noticed the phone call at 11:30pm, after having gotten out of the shower, I tried to cancel the shut off, it's in an in between mode where you can't do anything with the app. The dial is spinning. There's no one to call and nothing to do about your app trying to figure out what it's supposed to be doing. Your other option is to go outside and do a manual turn on. Twice, when we had a small drip leak from a refrigerator line and then under the sink after a Workman had damaged these, 5 days of slow drip, the app was detecting it but decided not to notify me because the settings weren't on sensitive. That was the explanation from Moen. They advised me to turn all my sensitivities up to the highest level. I did that and then I started receiving notifications and warnings of impending shut off for every little thing. Then Moen just told me to lower the sensitivities back down. So again, if I have a slow drip, it's not going to notify me. I talked to them about using water during a non-usual times, like taking a shower, and their answer is simply there's nothing to do about it except do a restart. Our home was repiped with copper just about 22 years ago, 2 years past the deadline for which the insurance company says they will waive requiring the device. Just a bunch of hassles and one more thing to do in your home and be stressed out over. Difficult app, difficult device, doesn't do much smart thinking except what's programmed into it on a very basic level. Difficult customer service with Moen. Not recommended.

## Features

- AUTOMATIC SHUTOFF: Learns your home’s water usage patterns to identify abnormalities like running water or small leaks and will automatically turn off water to prevent damage
- REAL-TIME NOTIFICATIONS: The device monitors your home’s water, sending you app, phone call and email alerts for potential leaks whether you're at home or away
- APP-BASED CONTROL: Proactively control your water from anywhere using the Moen Smart Water Network App for added protection
- OPTIMIZE: FloSense technology enhances the device’s security parameters and optimizes water savings by understanding the home’s water use and tailoring protection accordingly
- INSTALLATION INFORMATION: Everything needed for installation is included in box, and professional installation is recommended
- COMPATIBLE WITH: Moen Smart Water Shutoff devices are compatible with Alarm.com, Ring, Google Assistant, and NICE
- SIZE: Model 900-001 fits 3/4-Inch to 1-1/4 Inch pipe diameter (consult a professional)

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00C03D01Q |
| Batteries Included? | No |
| Batteries Required? | No |
| Battery Description | CR123A 3-volt lithium metal battery |
| Best Sellers Rank | #3,933 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #5 in Water Detectors & Alarms |
| Control Method | Voice |
| Customer Reviews | 3.8 3.8 out of 5 stars (2,142) |
| Date First Available | March 20, 2019 |
| Description Pile | CR123A 3-volt lithium metal battery |
| Finish | Unfinished |
| Global Trade Identification Number | 00860000103503 |
| Included Components | Allen wrench/Hex Key, Leak Detection System, O-rings, Power Adapter, Spacers, Threaded tailpieces |
| Installation Method | Supply Line |
| Item Package Quantity | 1 |
| Item Weight | 4.04 pounds |
| Item model number | 900-001 |
| Manufacturer | Moen Incorporated |
| Material | Plastic |
| Mounting Type | Wall Mount |
| Number Of Pieces | 1 |
| Part Number | 900-001 |
| Pattern | Water Shutoff |
| Product Dimensions | 5.75 x 2.6 x 5.9 inches |
| Sensor Technology | Ultrasonic Sensor |
| Size | 3/4 inch |
| Smart Home Compatibility | Smart Home Compatible |
| Style | Smart Water Shutoff Valve |
| UPC | 860000103503 |
| Usage | Indoor/Outdoor |
| Voltage | 12 Volts |
| Warranty Description | 1-Year Warranty |

## Product Details

- **Brand:** Moen
- **Color:** Blue
- **Compatible Devices:** Smartphone, Tablet
- **Power Source:** AC
- **Product Dimensions:** 10.98"L x 10.55"W x 5.59"H

## Images

![Flo by Moen Leak Detection Smart Home Water Security System, Alexa-Enabled - Image 1](https://m.media-amazon.com/images/I/71NO-bIFYLL.jpg)

## Questions & Answers

**Q: is there an API available to get data?**
A: There will likely never be a public API for these devices. Due to the fact the Moen has a subscription model in place for access to all functions. For them to release a public API would defeat their overall disappointing business model with this device. Great novel device, i love the idea, don't get me wrong, this whole subscription model is going to burn out consumers sooner rather than later With the moen ecosystem being locked down the way it is, future support for the device has me concerned. these types of valves are usually in a  house for 30 years before being replaced. I do not see Moen keeping digital support for a 300 - 500 dollars niche valve supported for that long.

**Q: If I was out of state from my home and a pipe bursts . This gadget will notify me and allow me to shut the mail line off if it’s connected to the main**
A: Hello,
In the event of a pipe burst while you are away, the Flo Smart Water Shut off will send you a notification and will close the water supply automatically. The Flo by Moen app offers selectable system modes for when you are  "Home" or "Away." 
Please contact us at support@meetflo.com if you have any questions. 
Thanks

**Q: Can more than one phone have the app and have the same control of one monitor>**
A: Yes, more than one smartphone can have access to the Flo by Moen app and its features. Thanks!

**Q: Why are separate detectors needed with flo?  I thought flo would detect a leak from the water main and shut off?**
A: It does; the extra sensors are optional and simply add an additional layer of detection. They also could detect a leak faster and shut off water immediately as they don't have to reply on an analysis of the overall water system; if it's wet, it's a leak and will tell flo to shut off water.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Piece of mind; worth the price and monthly fee
*by R***T on March 2, 2020*

I've heard about these for a while and thought it would be a nice thing to have, but never actually bought one, until now. After our neighbor's house flooded for the second time I thought it might be a good idea to have this, since all of these houses were built by the same builder. If they're having that many problems it could be a matter of time before we do as well, as both times their house was severely damaged. I'm not a plumber but have basic skills and had no problems installing the Flo valve. I used a 2" nipple between the Flo and our water filter and a shark bite on the other side to connect into our PEX pipe that comes off the PRV. It took less than an hour to install. Setup was simple and instructions were easy to follow. It took an hour or so for it to realize that it was installed, and then took another week or so to 'learn' our usage habits. Right after installation I began getting real-time data on flow rate, pressure, temperature, and gallons used. The data is pretty cool, but historical data is extremely limited. In the app, you can only get hourly data for the current day and weekly data for the current week. On the website you can only view/download hourly data for the current and prior day, daily for current or past four weeks, and monthly for the past 12 months. We've had the Flo installed for just over two weeks now and had no problems with it. We subscribed to Flo Protect but thus far it still has not identified individual fixtures. A note on that; they say 'we need a couple weeks of data before we can identify fixtures.' I contacted support and they told me it's actually three weeks. I suggested to them that they change their messaging on that to manage expectations. I've seen quite a few people unhappy that they have to pay $5/mo for the Flo Protect plan after paying $400+ for the valve. I have no problem with paying for it. We pay $15/mo for our alarm monitoring after paying around 2k for our system to protect our home. Water can cause severe damage, so I'm good with paying $5/mo to monitor that since it's probably more likely to happen than a break in when you think about all the places plumbing could fail and the extent of damage it can cause. Sure, insurance will probably pay for most of the repairs, but as I sit here listening to them jack hammering up the hardwood floors a couple doors from me for the entire day and watch all the various work trucks coming and going, I think of the inconvenience of it all. Overall I give the system a 4 star rating because availability of historical data is quite limited and I'd like the ability to download detailed hourly or daily data for a large period of time into Excel to perform more detailed analysis. If the data was more available I'd give it a full 5 stars. Support through the water concierge chat is excellent but anything I've sent via e-mail has gone completely unanswered, so I recommend using the chat. Today I purposely left our kitchen faucet on at a trickle while I was eating lunch and they called my phone after around 30 minutes to alert me to long water duration. I also got an e-mail about it and an app notification, all of which gave me the option to turn off my water immediately or ignore it. They said if I did not respond they would shut it off in five minutes. I'm pretty sure if a pipe broke and a lot of water was flowing it would have alerted much faster, but I only left the faucet barely trickling. All things considered I think this is a great product and both it and the monitoring are worth it in my opinion. Update 3/8/2020 Usage by fixture finally became available after a little over three weeks of use and I wanted to provide some information on this. My expectations were pretty low for this feature and thus far I would say they may have just barely met them. My thoughts on this are that it would be quite difficult to isolate usage to a particular fixture, since the only data points they could use to identify fixtures would be flow rate and duration and many things could have similar flow rates, not to mention overlapping usage (i.e. you flush the toilet, then go and wash your hands, washing machine could be running while you're taking a shower, multiple people using water, etc.) That being said, it has done a fairly good job in identifying faucets, toilets, and showers/baths, but not always correctly. It has not been able to isolate anything else, such as the washing machine, dishwasher, refrigerator, etc. You do have the ability to go in and reclassify an event but I'm not certain that it learns anything from that or not. I know I changed one it got wrong from faucet to shower/bath and later I looked and it had changed it back. When you look at the event details it only provides the time, duration, and gallons used. It would be extremely helpful if it also provided the flow rate, as that is one of the most useful data points in identifying what fixture may have been using water. I plan to make that suggestion and hope they'll consider implementing it. If I can accurately reclassify events and it actually learns from that then maybe it would get more accurate over time. My overall rating and opinion of the device is unchanged and I still feel it is very useful and provides an extra layer of protection for our home. Update 4/7/2020 Upgrading my overall rating from 4 to 5 stars because they just added expanded access to historical data which was the one thing that I felt was lacking. You can now view data by day, week, month, year, and even by custom date range. Being able to view a custom range is helpful if you want to compare the Flo data to your water bill as you can set it to the same billing period.

### ⭐ Limited Smart Device & App Impinging Home Enjoyment-fails when needed
*by B***G on December 24, 2025*

We were forced into buying a water leak detector by our Insurance Company Farmer's, otherwise would be at risk of being declined home insurance. We were advised to get this specific product, they apparently have agreements with Moen for purchase and then installation at supposedly lower rates. Had to show proof of installation. Since this has been in, we've had only false alarms accompanied by water shut offs, along with two actual small leaks in which it failed to detect anything. The device is completely useless and is an impingement on enjoyment of the home. Anytime you use water out of a regular pattern, it notifies you of abnormality and then shuts off the water. I've had the water shut off now three times while I'm in the shower with it noting abnormal activity for the time of day. Imagine that. You go to take a shower, but because it's not your usual time for that activity, it detects abnormality and shuts off your water right in the middle of your shower. How are you notified? Through text, email, and phone call. Who brings their phone into the shower with them? There's no way to adjust for this except to go back to the beginning and do what they call a restart which for 10 days you have to teach your device all the patterns. Moen themselves suggested that during those 10 days you just leave the water running uninhibited so that your device learns a high water usage and won't go off. I did it in the beginning. Who can do that now? It's winter time and raining. And I'm going to let my water flow freely so it can supposedly learn that water should be used during these hours? It's an unpleasant and quite frankly useless addition to the home. I regret having purchased this quality of device, and should have just bought the cheapest device out there and had it installed to satisfy insurance needs. Extensive reading of reviews also discussed this device giving out in 2 to 5 years, and I discussed this with Moen and they admit that it could be a 2-year device only. This is a racket. I paid close to $2,000 together with the device and installation. The app is difficult and doesn't allow you to easily turn back on your water. Just last night when I had noticed the phone call at 11:30pm, after having gotten out of the shower, I tried to cancel the shut off, it's in an in between mode where you can't do anything with the app. The dial is spinning. There's no one to call and nothing to do about your app trying to figure out what it's supposed to be doing. Your other option is to go outside and do a manual turn on. Twice, when we had a small drip leak from a refrigerator line and then under the sink after a Workman had damaged these, 5 days of slow drip, the app was detecting it but decided not to notify me because the settings weren't on sensitive. That was the explanation from Moen. They advised me to turn all my sensitivities up to the highest level. I did that and then I started receiving notifications and warnings of impending shut off for every little thing. Then Moen just told me to lower the sensitivities back down. So again, if I have a slow drip, it's not going to notify me. I talked to them about using water during a non-usual times, like taking a shower, and their answer is simply there's nothing to do about it except do a restart. Our home was repiped with copper just about 22 years ago, 2 years past the deadline for which the insurance company says they will waive requiring the device. Just a bunch of hassles and one more thing to do in your home and be stressed out over. Difficult app, difficult device, doesn't do much smart thinking except what's programmed into it on a very basic level. Difficult customer service with Moen. Not recommended.

### ⭐ Review
*by C***. on March 31, 2025*

No entiendo como venden un producto que no se puede utilizar en México (donde se compro), la app no esta disponible en la AppStore, ni en PlayStore. Compre dos y los instale después de la ventana de devolución, no cometan el error de comprarlo.

## Frequently Bought Together

- Moen Flo Smart Water Monitor and Automatic Shutoff Sensor, Wi-Fi Water Leak Detector for 3/4-Inch Diameter Pipe, 900-001
- Moen Flo Smart Water Leak Detector, Drip or Flood Sensor Alarm for Home, 1-Pack, White, 920-004
- Feekoon 1 Pack Extension Cable Compatible with Moen 920-003, 25 ft Power Extension Cable Compatible with Moen 900-001 900-002 900-006 Flo Smart Water Monitor and Automatic Shutoff Sensor

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*Product available on Desertcart Ireland*
*Store origin: IE*
*Last updated: 2026-02-28*