why won't it print black? I replaced the black cartridge twice.

I have the same issue as well. No matter what I do, I cannot print in black. Overall, I have been disappointed with the performance of this printer and have been a loyal HP customer regarding printers. I am going to walk-away from both the printer and HP.

Are the printers brand new and in the original box

Mine was brand new and in the box.

Hp Photosmart 5520 E All In One Printer

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Description

📸 Print Your World: Capture moments, print memories!

PRINT ON THE GO - Seamlessly print from your smartphone or tablet, no matter where you are!
VIBRANT VISUALS - Create stunning lab-quality photos and documents with ease.
SPEED MEETS QUALITY - Enjoy fast print speeds of up to 11 ppm for black and white and 8 ppm for color.
ECO FRIENDLY EFFICIENCY - Save paper and resources with automatic 2-sided printing.
USER FRIENDLY INTERFACE - Navigate effortlessly with a 2.65-inch color touchscreen.

The HP Photosmart 5520 e-All-in-One Printer is a versatile inkjet printer designed for both home and office use. It features ePrint technology for mobile printing, automatic duplexing for paper savings, and a user-friendly touchscreen interface. With impressive print speeds and the ability to handle various media types, this printer is perfect for producing high-quality documents and photos.

Specifications

ASIN	B007UR0UZG
Additional Printer Functions	All In One
B&W Pages per Minute	11 ppm
Brand	HEWLETT PACKARD
Built-In Media	HP Photosmart 5520 e-All-in-One, HP 564 Black Ink Cartridge, HP 564 Cyan Ink Cartridge, HP 564 Magenta Ink Cartridge, HP 564 Yellow Ink Cartridge, Software CD, Reference Guide, power cord
Color	Silver
Color Depth	24 bpp
Color Pages per Minute	8 ppm
Compatible Cartridge	HP 564 Black Ink Cartridge, HP 564 Cyan Ink Cartridge, HP 564 Magenta Ink Cartridge, HP 564 Yellow Ink Cartridge, HP 564XL Black Ink Cartridge, HP 564XL Cyan Ink Cartridge, HP 564XL Magenta Ink Cartridge, HP 564XL Yellow Ink Cartridge
Compatible Devices	Smartphones, Tablets
Connectivity Technology	USB
Control Method	Touch
Customer Reviews	3.6 out of 5 stars 387 Reviews
Display Type	LCD
Dual-sided printing	Yes
Duplex	Automatic
Global Trade Identification Number	00886112492502
Hardware Interface	USB
Initial Page Print Time	7.5 Seconds
Ink Color	Color
Item Dimensions D x W x H	17.5"D x 21.5"W x 5.6"H
Item Weight	11.12 Pounds
Manufacturer	Hewlett Packard Office
Maximum Copies Per Run	1380
Maximum Copy Resolution Black and White	600
Maximum Copy Resolution Color	4800 x 1200 dpi
Maximum Copy Speed Black and White	23 ppm
Maximum Media Size	8.5 x 11 inch
Maximum Print Resolution Black and White	1200 x 600 dpi
Maximum Sheet Capacity	80
Maximum print Resolution Color	4800 x 1200 dpi
Model Name	Photosmart 5520
Model Number	CX042A
Model Series	CX042A
Number of Trays	1
Other Special Features of the Product	Network-Ready
Paper Size	8.5 inches
Print media	Card stock, Envelopes, Labels, Paper (plain), Transparencies
Printer Connectivity Type	USB
Printer Output Type	Color
Printer Type	Inkjet
Printing Technology	Inkjet
Processor Count	1
Resolution	4800 x 1200
Scanner Type	Flatbed
Special Feature	Network-Ready
Specific Uses For Product	Home/Office, Photo
Total USB 2.0 Ports	1
Total Usb Ports	1
UPC	886112492502
Unit Count	1.0 Count
Warranty Type	limited warranty
Wattage	14.64 watts

Reviews

M**N

31.03.2015

J**L

2.10.2013

R**S

30.03.2014

B**W

2.05.2013

G**1

22.03.2016

D**K

13.03.2015

J**Y

20.04.2015

D**.

24.10.2017

C**Y

12.03.2015

J**N

29.05.2015

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.